2014 FORD FOCUS Complaints

Transmission issues. Repaired multiple times but keeps coming back. Out of warranty but needs repaired again.

when driving or just moving forward or back the vehicle jerks violently. seems that the transmission is not working properly. my research online has found many owners of this similar vehicle to have the same issue. this began happening at 56k miles, I use this vehicle less than 5k miles a year. many people online claim that this type of vehicle has a poor/bad transmission design. This should not be occurring this soon in a young vehicles life. I am reporting this because there is a chance that a pause or jerk hesitation while in traffic or freeway can cause a serious accident.

Transmission is overheated, burning smell, the car lost control, start zigzagging on the high way , and got into an accident, I was injured, and lost my job. The CarMax dealership, refused to take care of a car, or even take it back, because of the safety issues. Then, second time, the transmission slips on acceleration at starts and on highways. It feels like it's the transmission is in neutral. For the third time, the car was jerking and going forward and backward , that the transmission would slip badly, even totally disengage. I was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing I could do. As you can see, the problem been reproduced and confirmed by an independent service center as a non-safe to drive. But CarMax dealership ignoring the issues regardless.

The contact owns a 2014 Ford Focus. The contact stated that while starting the vehicle it shuddered. While driving uphill the transmission was slipping. The contact stated that while his wife was driving, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. A financial assistance claim was submitted on the contact's behalf. The transmission clutch assembly and fuel assembly were previously repaired under warranty in July 2020 at approximately 66,421 miles. The manufacturer was notified and offered to pay half of the cost of the repair. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 84,000.

I went to Oxford ME to buy a part on the way back to Augusta, ME the shift module shifted itself from (D)drive to (N) and the car was Rolling backwards as I was on a hill I pump the gas peddle until it shifted back into (D)drive this happened 3 times, I think it's the TCM also, the transmission began slipping after this problem and then the computer shut off the motor and I had to pull over to the side of the road and call a flatbed driver to pick me up at my house that's where I could use the phone 10 miles away! The tow was $127.00 The TMC Shift Module is $298.00 plus 5.5% Tax. This car Is Very Dangerous To Drive In Traffic or Anywhere!!! I took it to Quark Ford Dealership in Hallowell, Maine and there they said they can do a safety check on the doors & trunk the transmission check would cost me $126.00 an Hour to do! So, I left!

The contact owns a 2014 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became inoperable. Additionally, the contact stated that a year ago the clutch fell inside the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The transmission was replaced with an independent mechanic. The manufacturer was notified of the failure and stated that the vehicle was not covered under warranty. There was no further assistance provided. The contact stated the failure was related to NHTSA Campaign number 14V514000 (Steering). The approximate failure mileage was 64,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would stall. She also mentioned that the vehicle would fail to immediately start up after refueling. Additionally, the vehicle would hesitate upon the depression of the accelerator pedal while at a complete stop. The contact stated that the check engine warning light would intermittently flash on the instrument panel after each failure. The contact had taken the vehicle to a dealer where she informed them of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which she linked to her failure. The dealer informed her that the recall had been serviced prior by another dealer. The first dealer determined back then that the purge valve did not need to be replaced. The contact was then informed that the purge valve was now defective and was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

This vehicle is experiencing a relapse of the same issues that led to a previous recall. It is experiencing fuel tank issues where the fuel gauge is unreliable and acts as though it is out of fuel despite reporting 1/4 tank. This has put the safety of occupants at risk as we were barely able to get off the highway in time before the vehicle came to a sudden and complete stop. The vehicle has not been inspected by the manufacturer as to do so will result in exorbitant out of pocket expense since Ford claims to have fixed the recall issue. That however, is not the case when it reoccurs a year later. Neither police nor insurance have inspected the vehicle as I was unaware that was a possibility The warning lamps that displayed were similar to a vehicle stalling out, which should not happen in an automatic transmission vehicle. It needs to be noted that this is a reoccurring issue of an allegedly fixed recall and Ford refuses to take any action on the matter.

hello, I have more than a month to review the RECALL that was done on this car but Ford ignores me, I've sent several emails and got in touch but I'm simply ignored by the manufacturer, I can't rent or sell this one car because of the RECALL that was not finalized, so that's why I'm opening this complaint

The SYNC system is malfunctioning. The SYNC system controls radio/media and phone functions in Ford vehicles. It has an A.I. component to it. It will, without warning, stop working and will then begin to make loud booming, screeching and crackling feedback-like noises without warning while driving, which is a danger. The visual screen that displays the SYNC system stops working, and the buttons and A.I. controlling it stop working. The first time it happened was on the interstate and was very unsafe with all the loud random noises. It has been happening off and on for two weeks and I cannot drive my vehicle safely. I am reporting this because have found many others in online forums complaining about the same thing about their SYNC/Ford vehicles and believe it may be a widespread issue with SYNC. I contacted my local Ford dealer, but they did not seem to have a protocol for dealing with this problem, and estimated 500 to 1000 dollars to address it with a several day wait time for repairs.