2015 FORD FOCUS Complaints
View complaints related to 2015 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 990 complaints submitted for the 2015 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2015 FORD FOCUS- Winthrop, ME
A major electrical issue has occurred in this car since June 1, 2025. The Traction Control System dashboard indicator (the skidding car) comes on even though I am not using the TCS. When this happens, I get a message saying "Hill start assist not available," and am unable to manipulate my headlights, use turn signals, or lock/unlock my doors (I need to use the physical key to lock/unlock the driver's side door). If this "Hill start assist" issue occurs and I turn off my car (or if it occurs when the car is off), then I am unable to start my car. I get a new message saying "No Key Detected," and the ignition does nothing. I have a physical key, and not a fob. If the TCS light goes away, then I am able to start up my car. However, this is unpredictable; there appears to be no way to force the TCS light to disappear, and sometimes it will stay on for over an hour with my key in the "on" position. As of late, it hasn't gone away at all, making the car unusable. This causes obvious safety issues when on the road, as I cannot use turn signals or change my lights as it gets darker or it begins to rain/snow. When not on the road, I cannot use my car at all. A dealer recently confirmed the problem with the Body Control Module, but was unable to fix it. They managed to turn the car on, but the problems returned after 24 hours. As I was driving home on July 18, 2025, the TCS light came on and suddenly I could not use turn signals or change my lights. I still had over an hour to drive home. I did arrive home safely, but have not been able to use my car since.
Source: NHTSA WEB SITE -
2015 FORD FOCUS- Cordova, TN
The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the instrument panel illuminated; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and the contact was waiting the diagnostic report. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD FOCUS- Edgewater, FL
The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the vehicle experienced transmission shifts. The vehicle was taken to the dealer, where an unknown sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the sensor needed time to reset. The contact stated that the failure progressively worsened. The contact stated that the vehicle failed to reverse, experienced hard transmission shifts, and felt as if the vehicle would stall while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford Campaign Number: 14M02 (Transmission control module extended warranty coverage); however, the contact was informed that the Customer Satisfaction Program had expired a week prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD FOCUS- Valparaiso, IN
The contact owns a 2015 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and vibrating and decelerated unintendedly. The contact stated that the transmission failed to properly shift and failed to reverse. During the failure, the messages "Transmission Overheating" and "Transmission Fault" were displayed. The cause of the failure was not yet determined. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V169000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD FOCUS- Pembroke Pines, FL
The car keeps stalling and losing power while driving. There is no warning sign. Can cause accident if this keeps happening.Is not the first time.
Source: NHTSA WEB SITE -
-
2015 FORD FOCUS- Bloomington, IN
The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light was illuminated, and while driving at various speeds, the vehicle failed to accelerate as intended. The contact had to continually depress the accelerator pedal to continue driving. The failure also occurred while the vehicle was idling. The vehicle was included in a recall related to the failure and the vehicle was taken to the dealer and repaired under the recall; however, the failure recurred 6 months later. The vehicle was taken to the dealer however, without a warning light being illuminated the vehicle was not diagnosed or repaired. The contact stated that stalling failure persisted, and the check engine warning light illuminated. The contact stated that the vehicle failed to shift into reverse and was returned to the dealer and was diagnosed with PCM and transmission failure. The dealer related the failure to the previous recall; however, the recall had since expired. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD FOCUS- Au Gres, MI
Bought this car from Dean Arbour Ford in Feb 2024. Seven months later it had issues shifting and would sputter. Took it back to dealership, they replaced a transmission clutch. Now here it is 1.5 years after purchase. Check engine light came on no issues causing alram, had the code reader put on it said it was the transmission actuator, later that night it no longer wanted to shift. But after a couple restarts it was back to normal. Husband found out that the same code had been cleared prior to us purchasing the car.
Source: NHTSA WEB SITE -
2015 FORD FOCUS- Satsuma, FL
The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the message "Pull Over to Prevent Transmission from Overheating" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD FOCUS- Mt. Arlington, NJ
The contact owns a 2015 Ford Focus. The contact stated that the vehicle was sputtering, and the engine was showing symptoms of losing motive power and shutting down. The contact stated that the transmission failed to properly shift between second and third gears. The contact stated that the vehicle previously shut down unexpectedly. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed that the key, TCM, and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Performance Ford (906 Route 10 West Randolph, NJ 07869); where it was diagnosed that the clutch and TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but the manufacturer declined a buyback. The manufacturer confirmed there was no warranty coverage on the vehicle. The failure mileage was approximately 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD FOCUS- Redmond, WA
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the “Transmission Overheating” warning light illuminated. Additionally, the RPM had become elevated. The vehicle was towed to the dealer where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included in the recall. The contact had previously received the recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE