2016 FORD FOCUS Complaints

The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed, an alarm sounded, the message " Pull Car Over Safely " was displayed, and the vehicle turned off independently. The contact stated that the vehicle was turned off and was restarted several times; however, the failure persisted. The vehicle was taken to a dealer to be diagnosed; however the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage was 67,855.

The contact owns a 2016 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then jerked into the next gear. The contact stated that the hesitation occurred at various speeds. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while slowing down, the vehicle hesitated, and then the transmission downshifted, and the vehicle jerked. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 131,206.

Seat belt does not retract on its own, seat belt locks randomly and does not retract fully making it loose.

The contact owns a 2016 Ford Focus. The contact stated that while driving 20 MPH, the vehicle briefly began to jump and jolted before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, determining that the transmission friction element B was stuck on. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Was at a red light and the clutch wouldn’t work. I had to pull the clutch up with my foot. I was so afraid someone was going to hit me. Then when you drive the car sometimes the clutch sticks and you can’t put into gear. I looked on the internet to see if other people were having the same problem. There were so many people who had the problem. I called Ford Dealer up to see if a recall . The mechanic said no they haven’t had the problem. I told him to look it up cause there was all kinds of people with the problem. I called Ford up to do a complaint. At that time was told no recalls to have anything fixed on the car. I took it to my mechanic and it was what the internet people had said the problem is. plastic actuator arm to the back of the pedal is made of PLASTIC and is breaking clean off!! My car is in the shop getting fixed. I can send the bill when I pick my vehicle up. Was told anywhere from 850 to 1000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,420.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V479000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the vehicle jerked until shifting into gear. The contact stated that the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

The transmission (powertrain) on my 2016 Ford Focus SE (VIN: [XXX] ) has had persistent issues since shortly after I purchased the car in April 2022. It has not completely failed yet, but the symptoms — including shuddering, slipping, jerking, and hesitation when accelerating or shifting — have worsened over time. It uses a dual-clutch transmission with no dipstick, making it difficult to properly monitor or service. The vehicle is in my possession and available for inspection upon request. Due to the unpredictable and unsafe driving behavior, I have stopped driving the vehicle altogether and have not driven it in over a month. The car hesitates when shifting, especially at stop signs or when merging into traffic, creating serious safety concerns for myself and others. The issue has been reproduced multiple times and addressed at the CarMax dealership in Tinley Park, IL, where I bought the car. However, their repairs were only temporary, and the problem returned. Because the car is now outside of their warranty period, they refuse to inspect it without charging a diagnostic fee. I also contacted Ford Customer Service, but was told that since there is no current recall, I would need to pay out of pocket and that no assistance could be offered. There were no warning lights or messages at the start of the issue, which began within 60–90 days of ownership. The transmission symptoms have been present ever since, and have progressively worsened. This is clearly part of a wider transmission issue with the 2016 Focus, as supported by numerous consumer complaints and lawsuits. I urge NHTSA to investigate and take appropriate action, including consideration of a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle shutters and fails to engage while taking off from a stop. The transmission feels like the clutch slips (Automatic transmission). This 2016 Ford Focus is having the exact same issues as mentioned in the Ford customer satisfaction program 14M02 -Supplement #7. In this memo Ford outlines that 2012-2016 Ford Focus models with the DPS6 automatic transmission built between August 1st 2010 - November 5th 2015 in Michigan can get repairs made. I contacted Ford and they are saying they will not honor repairing the vehicle since it isn't showing the recall attached to it specifically even though they acknowledge the issues exist in my vehicle. On the 14M02 recall supplemental #7 the Fords with that transmission have received additional extended warranties to 10yrs 150,000 miles. My car has 132,000 miles and is 9 years old. I had this same issue fixed prior while the vehicle was still under the original factory warranty. I need assistance since Ford is failing to make the appropriate repairs to a vehicle they have acknowledged has problems from a bad designed transmission. These 2012-2016 cars are LEMONS!! PLEASE HELP!