2018 FORD FOCUS Complaints

The recall has yet to be resolved for me and the nearest appointment is 2 months away, A new problem that has arisen is the transmission jerks, struggles with the car not having any warning indications

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to a dealer where the recall repair was performed twice; however, the failure persisted for almost two months. The manufacturer was notified of the failure and informed the contact that parts might take a while to be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Focus. The contact stated that while attempting to start the vehicle, the low oil pressure and the check engine warning lights illuminated. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.

Engine Oil Pump Stuck Canister Purge Valve Clutch Fracture My car has difficulty starting. I have had problems with my hill start assist and air bags. My car stalls when I press gas at a light. it makes a funny noise and jerks. My engine light will come on and stalls even more and then the transmission alert comes on my dash to tell me to pull over because it’s over heating. The takeoff is extra slow like a turtle and fluid leaking. I’ve had my car at the same dealership I purchased my car.

The contact owns a 2018 Ford Focus. The contact stated upon starting the vehicle, the vehicle briefly vibrated violently before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the engine was idling abnormally but was unable provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while his son was driving at various speeds, the vehicle stalled. The oil pressure warning light was illuminated. The contact's son was able to coast to the side of the road; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The contact stated that the engine had been replaced before at approximately 35,000. The manufacturer was not notified of the failure. The failure mileage was 83,900.

I was on my way to a 7-Eleven to get gas once I filled it up. Those engine started sputtering and it did that for a minute until it finally started. I got to my school and then once I needed to go to school to school, my car was not going above 11 mph and when I was trying to reverse, it would not accelerate while reversing.

The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the transmission shifted between 1st, 2nd, and 3rd gear, the engine revved up, and the vehicle jerked and lost motive power. The accelerator pedal was depressed, and the vehicle responded. The contact stated that several weeks later, the check engine warning light illuminated. The contact’s neighbor used a handheld diagnostic machine to retrieve a code related to transmission failure. The neighbor performed unstated repairs to the vehicle; however, the failure reoccurred days later. The contact stated on the last occasion, while driving at an undisclosed slight incline, between 1st and 2nd gears, the vehicle started jerking and failed to accelerate as intended. The check engine warning light illuminated with a message to "Transmission Safety - Stop for 5 Minutes" displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that unknown parts needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 79,000.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer and the contact was informed that the oil pump was losing pressure and the vehicle needed to be repaired. The vehicle was not yet repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was temporarily illuminated. The vehicle was taken to a certified mechanic, who was unable to determine why the warning light was illuminated. The mechanic cleared the system, and the warning light was no longer illuminated. The vehicle was taken to the dealer for the recall repair, but the recall repair was not performed. The dealer informed the contact that the recall repair could not be performed because the check engine warning light was not illuminated. The dealer advised the contact to return when the warning light illuminated again. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000.