2018 FORD FOCUS Complaints

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SHUDDERED, SHOOK, AND VIBRATED. THE FAILURE OCCURRED AT VARIOUS SPEEDS, BUT WAS MORE PRONOUNCED WHILE ACCELERATING FROM A STANDSTILL. THE VEHICLE WAS TAKEN TO SANES FORD (4721 AYERS ST, CORPUS CHRISTI, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE TRANSMISSION CLUTCH WAS REPLACED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

MY LOW BEAM NOTIFICATION CAME ON MY DASH WHILE ATTEMPTING TO CHANGE MY LIGHT I NOTICED THAT THE WIRING IS TINGED AND EXPOSED AND THE LIGHT IS BROWN AND BURNT I'M NOT SURE IF THERE WAS AN ELECTRIC FIRE OR WHAT HAPPENED. I WAS PARKED AND TURNED MY CAR ON WHEN THE NOTIFICATION CAME UP.

1)WHEN ACCELERATOR IS PUSHED ENGINE SURGES BUT CAR DOESN'T MOVE THEN ALL OF A SUDDEN, BANG, TRANSMISSION ENGAGES WITH SUDDEN ACCELERATION. 2)PUSHING ACCELERATOR CAR BOGS DOWN INSTEAD OF ACCELERATING, SLOWLY ACCELERATING UP TO SPEED. 3)OCCASIONALLY TURNING A CORNER YOU PUSH ON ACCELERATOR NOTHINGS THERE, YOU HAVE TO WAIT FOR TRANSMISSION TO FINALLY ENGAGE. 4)TRANSMISSION HAS OVERHEATED TWICE, THE DISPLAY SAYS TO SHUT OFF CAR FOR FIVE MINUTES BUT ONCE I COULD NOT GET OVER IN TRAFFIC AND IT JUST SHUT DOWN IN LANE TWO OF THE FREEWAY WHERE I HAD TO SIT UNTIL THE HEAT IN TRANSMISSION WENT DOWN FAR ENOUGH SO IT WOULD ENGAGE AGAIN. 5)PUSHING PEDAL LIGHTLY WILL CAUSE CAR TO MOVE BUT IT SHUDDERS, THEN IT WILL CLANK, THEN SHUDDER, CLANK THEN SHUDDER SEVERAL TIMES AS IT MOVES SLOWLY, IT WILL DO THIS UNTIL YOU USE THE BRAKE TO STOP. 6)VERY LOUD CLANK WHEN ACCELERATING DOWN TO A STOP LIGHT. 7)YESTERDAY IN THE MORNING, 12/11, I BACKED OUT OF DRIVEWAY THEN WHEN I SHIFTED INTO DRIVE NOTHING, CAR DID NOT MOVE. SHIFTING INTO NEUTRAL AND BACK INTO DRIVE AND LOW A NUMBER OF TIMES THE TRANSMISSION FINALLY ENGAGED, YOU COULD HEAR IT CONNECTING. 8)TRANSMISSION IS VERY LOUD, CLANKING WHEN DOWNSHIFTING OR COMING TO STOP. 9)THESE PROBLEMS ARE NOT CONSTANT BUT HAPPEN THROUGHOUT THE DAY, EVERY DAY. 10)THERE HAVE BEEN VARIOUS OTHER PROBLEMS WITH THE TRANSMISSION THAT ARE HARD TO DESCRIBE. 11)DRIVING ON THE STREET OR HIGHWAY THE TRANSMISSION WILL ALL OF A SUDDEN DISENGAGE AS THE ENGINE WILL SURGE SINCE THE TRANSMISSION IS NOT IN GEAR THAN BANG IT WILL ENGAGE AGAIN.

THE ISSUE HAPPENS OFF AND ON WHEN YOU USE THE ACCELERATOR PEDAL THE THROTTLE KEEPS ACCELERATING UP TO SEVERAL MINUTES AFTER YOU COMPLETELY TAKE YOUR FOOT OFF IT. I FIRST NOTICED THE ISSUE A MONTH AFT BUYING THE CAR BRAND NEW AND IT'S BEEN CONSISTENTLY HAPPENING FOR OVER A YEAR NOW. I HAVE TAKEN IT TO FORD TWICE ALREADY AND THEY TELL ME THERE IS NOTHING WRONG WITH IT. I NOTICED THE PROBLEM THE FIRST TIME ON A HIGHWAY OFF RAMP WHEN THE BREAKS SEEMED TO NOT BE HARDLY WORKING. WHEN I PUT THE CAR IN NEUTRAL THE BREAKS STARTED WORKING JUST FINE AND THE CAR INSTANTLY STARTED RED LINING. THE ISSUE SINCE THEN HAS HAPPENED IN TOWN ON THE HIGHWAY EVEN WHEN PARKED. SEEMS TO HAPPEN MORE OFTEN WHEN ITS COLDER OUT BUT STILL HAPPENS WHEN 90 OUT. I HAVE TAKEN TWO VIDEOS OF IT SO FAR.

AFTER DRIVING THE VEHICLE CONTINUALLY FOR APPROX. 30 MINUTES, THERE IS A LULL IN GEAR SWITCHING FROM STATIONARY TO ACCELERATED MOTION. UPON CONTINUED DRIVING, THE PROBLEM INCREASES AND CAR SHAKES, JERKS AND FEELS LIKE IT'S GOING TO EXPLODE. CAR WAS PURCHASED LESS THAN 1 MONTH AGO WITH APPROX. 37,500 MI. IT NOW HAS APPROX. 37,600 MILES. CAR WAS TAKEN TO DEALERSHIP TODAY AND AFTER DIAGNOSTICS SCREENING, I WAS TOLD TO BRING CAR BACK NEXT MONDAY AND THEY WOULD REPLACE BOTH TRANSMISSION CLUTCHES. I WENT ONLINE THIS EVENING TO RESEARCH THE FORD FOCUS TRANSMISSION AND FOUND ARTICLES TELLING ABOUT PROBLEMS WITH THE 2018 MODELS. ARTICLES TELL OF SUDDEN ACCELERATIONS THAT LEAD TO ACCIDENTS. I AM TERRIFIED TO GET BEHIND THE WHEEL OF MY CAR NOW.

I APPROACHED A STOP SIGN, AND LOST COMPLETE POWER, COULDN'T EVEN MOVE IT OUT OF GEAR, TRIED TO JUMP IT AND NOTHING. I COULD'VE WRECKED BECAUSE OF THIS

I TOOK MY CAR IN FOR A OBD READING AND IT CAME BACK A FAULTY PURGE VALVE OR UNABLE TO BLEED UP FUEL TANK VACUUM. TAKE IT TO FORD AND THEY SAID THEY CAN'T DO ANYTHING BECAUSE THERE IS NO RECALL FOR MY CAR. WHEN LOOKING UP MY VIN THERE IS NON RIGHT NOW, I CLEARLY HAVE STALLING ISSUES AND THE CHECK ENGINE LIGHT IS ON. I WOULD LIKE GET A RECALL ON IT BECAUSE 1.6 MILLION PEOPLE HAVE HAD THE SAME ISSUES.

THE 2018 FORD FOCUS HAS BEEN IN THE REPAIR SHOP FOUR TIMES FOR A CHECK ENGINE LIGHT RELATING TO THE VAPER/VACUUM HOSE, SENSOR OVER THE PAST COUPLE OF MONTHS. IN ADDITION, THE FOCUS NOW HAS A BROKEN STEERING GEAR. I WAS DRIVING ON THE CITY STREET WHEN IT WENT OUT, AND THANKFULLY NO OTHER VEHICLES WERE NEAR.

THE AUTOMATIC TRANSMISSION PROVIDED WITH MY VEHICLE IS NOT AS DESCRIBED IN THE OWNER'S MANUAL. MY TRANSMISSION IS SUPPOSED TO HAVE THE ABILITY FOR THE DRIVER TO "MANUALLY" SHIFT THROUGH THE 6 SPEEDS!? SHIFTING IS NOT AUTOMATIC AS DESCRIBED BECAUSE IT REQUIRES YOU TO LET UP ON THE ACCELERATOR TO SHIFT FROM A LOWER GEAR. WHEN IT TOOK MY VEHICLE TO MULTIPLE FORD DEALERS WITH THIS CONCERN, I WAS INFORMED THAT THEY COULD NOT PERFORM ANY WORK ON THE TRANSMISSION UNTIL THE VEHICLE REACHED 10,000 MILES (4900 MILES TO GO!). THEREFORE I AM STUCK WITH A DANGEROUS CAR THAT SHIFTS WHEN IT WANTS TO AND LEAVES ME VULNERABLE TO CRASHES IN EVERYDAY TRAFFIC AS I CANNOT DEPEND ON ACCELERATION THAT I MAY NEED TO AVOID A DANGEROUS SITUATION. WHEN REPORTED TO FORD CUSTOMER CARE, MULTIPLE TIMES, I WAS TOLD TO TAKE IT TO A FORD DEALER AND I AM STUCK IN THE MIDDLE WITH NO ONE LISTENING OR ADDRESSING MY CONCERNS!?

WHEN CHANGING GEARS THE CLUTCH IS SHAKING THE CAR AND MAKING A GRINDING NOISE. IT APPEARS TO CREATING PROBLEM ON THE LOWER GEARS SUCH AS GEAR 1 AND 2