2018 FORD FOCUS Complaints

I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)

THE VEHICLE FAILS TO ACHIEVE MORE THAN 25 MPG ON A FULL 12 GALLON FUEL TANK WITH 100% GASOLINE. THERE IS A GASOLINE ODOR AT TIMES WHEN THE VEHICLE IS SHUT OFF AFTER BEING DRIVEN FOR MULTIPLE HOURS. THE VEHICLE IS EQUIPPED WITH A 1 LITER ECOBOOST MOTOR THAT WAS PURCHASED NEW WITH 3K MILES ON IT. THE CURRENT ODOMETER READING IS 12,600. ON OCTOBER 21ST, 2018 I ACHIEVED 19 MPG ON A FULL TANK OF GASOLINE.

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE THE CONTACT WAS IN STOP-AND-GO TRAFFIC, THE VEHICLE SHOOK AND CRACKING NOISES WERE HEARD FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB RUTH FORD (877-818-1593, LOCATED AT 700 N U.S. 15, DILLSBURG, PA 17019) AND THE CONTACT WAS INFORMED THAT HE NEEDED TO JUST GET USED TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO TO ANOTHER DEALER. THE VEHICLE WAS TAKEN TO HOFFMAN FORD (717-657-1600, LOCATED AT 5200 JONESTOWN RD, HARRISBURG, PA 17112) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD COVER THE DIAGNOSTIC COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

A FEW WEEKS AFTER I HAD GOTTEN MY CAR ON MAY 12TH 2018 I NOTICED GRINDING, JERKING, FELT ALMOST AS IF IT WERE TRYONG TO STALL AND THAT THERE WAS ALOT OF PLAY IN THE TRANSMISSION WHEN ROTATING TIRES, I TOOK THE CAR TO THE WLFORD DEALERSHIP IN SIKESTON MISSOURI THEY CLAIM THAT THEY DIDNT NOT HEAR, SEE, OR FEEL ANYTHING. BUT DID NOT PUT THE CAR ON THE RACK OR ANYTHING THEY JUST DROVE IT AROUND THE BLOCK. THEY THREW A FIT ABOUT GIVING ME A LOANER AND WERE DOING THERE BEST TO PREVENT ANY WORK BEING DONE ON THE CAR. THEY CLAIM THAT THIS WAS NORMAL I DONE SOME RESEARCH AND OTHERS HAVE HAD PROBLEMS WITH THIS POS POWERSHIFT AUTOMATIC TRANSMISSION. WELL ITS NOW 4 MONTHS DOWN THE ROAD AND THE CAR IS ONLY GETTING WORSE IT IS JERKING BAD, GRINDING, CLINKING, CLACKING, POOR THROTTLE RESPONSE, BARELY ABLE TO GET UP A HILL, THE WHOLSE TRANSMISSION IS SH*T. THESE CARS ARE MAD CHEAP AND SOLD AT AN OVERPRICED AMOUNT, I WILL NOT BE BUYING ANYTHING FROM FORD AGAIN. BUT FOR HOW MUCH I PAID, THERE WILL BE A NEW TRANSMISSION OR SOMEONE GIVING A NEW CAR IF THIS SH*T KEEPS UP. 2018 FORD FOCUS WORST POS ON THIS PLANET DO NOT BUY IT. WHO WAS THE DUMB*SS TO EVEN THINK THAT A COUPLE OF SOLENOIDS AND A COMPUTER COULD CONTROL A MANUAL TRANSMISSION IN AN AUTOMATIC GEARBOX???? ITS NOT POWERSHIFT EITHER CAUSE THIS CAR HAS NO POWER WHATSOEVER IT FEELS LIKE IT HAS 50HP AND 2LBS TQ. 3RD GEAR IS THE ONLY GET UP AND GO GEAR ALL THE OTHER ONES ARE SLUGGISH AN YOU HAVE TO PUT THE PEDAL ALMOST ALL THE WAY TO THE FLOOR JUST TO GO ANYWHERE.

I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!

HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH

EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.

TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB

BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.