2013 FORD FOCUS Complaints

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 115,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was shuddering, and the vehicle stalled without warning. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000. The VIN was not included.

Vehicle struggles to accelerate from a stop or climb a hill at low speed. Many owners of the same year, make and model have discovered TCM and clutch problems with the same exact systems.

The contact owns a 2013 Ford Focus. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not able to be diagnosed when connected to the diagnostic machine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 214,525.

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle was losing motive power. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond and stopped with the engine running. The contact turned off and restarted the vehicle, but the vehicle failed to respond when shifted into drive(D). The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the Transmission Control Module and transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to the manufacturer's Customer Satisfaction Program Number: 14M02 TCM Extended Warranty (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 154,000.

Duel clutch transmission is bad, has trouble shifting and accelerating with a small leak.

The washer fluid pump leaks causing liquid to make its way along the electrical wires leading to the Body Control Module (BCM) and causing corrosion on the electrical connections and rendering the vehicle either inoperable or causing it to stall in some cases.

Ford has a CSP for the Transmission Control Module on this vehicle, which will be replace the TCM. My vehicle had a TCM replaced in 2016, but it has still caused the transmission to prematurely fail. I am currently being quoted nearly $4,000 to replace the clutch pack/transmission in my vehicle, even though there were ZERO issues. My vehicle is currently at a Ford dealership and they are saying that they will replace the TCM, but I am responsible for the rest of the repairs that were caused by the faulty TCM. How can they be ONLY responsible for replacing the easy repair, while completely ignoring the Thousands of dollars of damages that were caused by this faulty component?

My car has a transmission problem because when I run the car it goes from and back and is takes time to speed it feel like if I’m forcing the car to move I don’t run the car to much since I got it it has 48538 it also makes a lot of noise on the engine we noticed since we buy the car from car max but they say the car had no recalls. About June 2023 it started with more problems and I don’t like it much because my 19 year old daughter is driving my car for school. I would like if ford can fix the engine problem ASAP. I would like my daughter to drive a safe car and for her not to be on danger.

The contact owns a 2013 Ford Focus Electric. The contact stated that the vehicle failed to start while the battery was fully charged. The message "Stop Safely Now" was displayed. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 15N03 because the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.