2013 FORD FOCUS Complaints

While making stops and accelerating car would jerk after it just stopped going reverse got a warning on dashboard staying transmission hot over heating made it home turned off the vehicle in will not power on right now and makes weird noises when the driver door opens and closes and I haven't drove the car since

The contact owns a 2013 Ford Focus. The contact stated that after shifting from first to second gear, the vehicle was shuddering and vibrating and failed to shift smoothly into third gear. Additionally, the vehicle failed to respond after being shifted into reverse. The failure was intermittent, and the check engine warning light would illuminate occasionally. The cause of the failure was not yet determined. The local dealer was not notified of the failure. The manufacturer was informed of the failure, but no assistance was provided. The failure mileage was 90,000.

The contact owns a 2013 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, an unknown warning light illuminated. The vehicle started to overheat. The contact's son was able to drive the vehicle to a safe location off the roadway. The contact's son allowed the vehicle to cool down. The contact's son safely drove the vehicle to the residence. The vehicle was taken to the dealer where it was diagnosed with a failed TCM. The contact was informed that there was a technical service bulletin for the TCM replacement, and the part would be ordered. The vehicle was not repaired. The contact stated that neither the dealer nor the manufacturer had provided any assistance or information regarding the ordered parts for the repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 52,000.

The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light had been illuminated. The canister purge valve had been replaced; however, the warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced. The vehicle was returned to the mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was then referred to the manufacturer for assistance. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 160,000.

I have been an owner of a Ford vehicle for 3 generations. My 2013 Ford Focus has only 95K Miles and has had serious Transmission problems. The vehicle has been well taken care of and has been serviced at the dealership several times for regular service maintenance. All recalls have been taken care of. However, Despite the fixes performed by Ford Dealership. The car still has problems of shuddering, hesitation, and stalling or inability to accelerate. Most of the time the clutch experiences slips between 1 and 2nd gears. It is not safe to drive on the highway. Ford service center is refusing to fix the problem as the 10 year power train warranty has expired in May of 2023. I have spent thousands of $'s in maintaining the vehicle and my wife loves it. But we cannot afford to keep spending money. IT needs a new transmission and I feel Ford should fix it. I have been given a runaround. Can Someone in Ford customer care help with this request to get my Transmission fixed under customer satisfaction.

Swollen lug nuts. They corroded and were almost impossible to remove. Lug nuts were destroyed during removal and had to be replaced. Apparently some two piece lug nut Ford used. They were original equipment.

While driving on busy street, car gave sudden warning light 'stop safely now’, car then slowed and shut down on its own, not giving enough time to find a safe place to pull over, posing risk of serious injury to myself, my son, and my wife, as this happened to all of us while driving this vehicle.

The contact owns a 2013 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle started jerking. No warning lights were illuminated during the failure. The vehicle was taken to an independent mechanic but the mechanic stated that he would not repair the vehicle. The vehicle was then taken to a Ford dealer where it was diagnosed with a wiring failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was repaired; however, the failure persisted. The check engine warning light was then illuminated. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was contacted, and a case was opened. The failure mileage was 199,862.

I bought the car in November, 2021. I had it immediately start to shudder, noticed that for example when I tried to accelerate especially in the midst of turning in the middle of a busy road at an intersection I would stall and lose the ability to move the car, then the hazard lights would never turn on, then lost power to the components of the car which used to function normally. I’m a single mom caring for a child who has multiple disabilities and needs much assistance in which we are still being tested and on waiting lists for, and the last year our car was overheating always, despite the amount of work and repairs that we have paid for and other organizations helped us with, which is more than the cost of the actual cars worth and before any of these faulty parts or builds were common knowledge and available, I was never aware of this. I had the car in to multiple mechanics and we were told they couldn’t find the problem. We’ve repaired up to 5 grand or more and have been having to drive with the heat on for the last year full blast and windows down. We’ve had heat sickness and thrown up or ended up having severe headaches and dehydration. We then had the loss of power worsen, til 2 months ago. It was dead one morning and after jumping it, I couldn’t get it in reverse, so pushed it out and then it wouldn’t go over 10-15 mph nor would the hazard lights work. I got it to Ogden Ford, who said it’s the dual clutch part. I had it replaced and came up with the near grand. We have lost our entire life due to this, no help with outside assistance, almost homeless. Now we get a call saying the clutch part was replaced but the whole transmission has to be replaced and need to get 4 grand. Had told them no way I can. They had a salesmen call me to pitch a new car instead. I called Ford Motor company and asked customer relations to get help. They won’t even fix the existing recalls and we are losing our life. We need help. Please we have tried all we can.

MY VEHICLE HAS A FAULTY TRANSMISSION THAT HAS BEEN RECALLED BY NHTSA BUT MY VIN DOES NOT APPEAR ON DATABASE BUT YET I OWN THIS ITEM WITH ALL DEFECTS. THIS IS PROBABLY MY THIRD REQUEST TO APPEAL BUT I NEVER RECEIVE ANY POSITIVE RESPONSES. FOR EXAMPLE MY LAST REPLY WAS NOT AN ANSWER OR SOLUTION BUT INSTRUCTIONS TO SUBMIT A REPLY IF I HAVE ANY PROBLEMS WITH MY VEHICLE. IT WAS GROSSLY OVERLOOKED. I STATED THAT I HAVE EVERY ISSUE IN THE RECALL AND YET NO RESPONSE. I HAVE EVEN TAKEN TO FORD TO HAVE IT SERVICED AND ALL THEY DID WAS RESET A MODULE FOR $110 WHICH WHEN DRIVEN AFTER PICKUP OF SERVICE WAS NO DIFFERENT. I AM AGAIN REQUESTING THAT MY VEHICLE BE CONSIDERED FOR REPAIR.