2016 FORD FOCUS Complaints
View complaints related to 2016 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,150 complaints submitted for the 2016 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 FORD FOCUS- Albuquerque, NM
I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Newport News, VA
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA Hotline to report the failure. The failure mileage was 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Dallas, TX
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed the dealer, who diagnosed a failure with the Remote Function Actuator (RFA) module. The vehicle was not repaired due to a lack of available parts. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Wilkesboro, NC
Transmision gets hot and i have to pull over right away, otherwise I might cause an accident. Once is get hot it won't move at all. Obd code p2872 and p2872dp. Clutch A stack engaged. My car only has 75400 miles. I took it to ford liner. And they told me the car has no recalls at all. They charge 196 dollars to inspect the car. They also told me that they need to change the couch A because is stuck but want to charge me 4,650$
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Atlanta, GA
The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated, with the message “Transmission Overheating - Pull Over for Safety” displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehiclehad previously been repaired under Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 FORD FOCUS- Santa Fe, NM
Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was also told this problem would have occurred whenever the battery died, so it was no fault on the radio installation. There is a recall on these parts but for some reason my vehicle is not included in any warranties or recalls. I do not have any written communication with the Ford dealership yet as all contact has been via phone calls.
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Benton Harbor, MI
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35-40 MPH, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that the vehicle had performed as designed. The vehicle later failed to reverse while the transmission was shifted to reverse(R). The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Novato, CA
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power; however, the RPM continued to increase, prompting the contact to immediately turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, resulting in damages to the transmission. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD FOCUS- Rock Hill, SC
I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back
Source: NHTSA WEB SITE -
2016 FORD FOCUS- Gillsville, GA
My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.
Source: NHTSA WEB SITE