2018 FORD FOCUS Complaints
View complaints related to 2018 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2018 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD FOCUS- Galena , MD
Engine light is on for no reason and when the rpm’s spike and stutter when accelerating
Source: NHTSA WEB SITE -
2018 FORD FOCUS- San Diego, CA
I have had the clutch replaced and after 5 months I'm having issues with it again. The Ford dealer that I purchased it from it saying that there is no issue and they cannot duplicate the problem that I am telling them is occurring.
Source: NHTSA WEB SITE -
2018 FORD FOCUS- Battle Ground, WA
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
Source: NHTSA WEB SITE -
2018 FORD FOCUS- Birmingham, AL
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- Lyndhurst, OH
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 FORD FOCUS- snellville, GA
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power and decelerated unintendedly. The check engine, oil, and engine failure warning lights were illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- Gunnison, CO
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift to reverse(R) as needed. The contact stated that the transmission warning light was illuminated. The contact stated that when the gear shifter was shifted to drive(D), the transmission downshifted unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 134,225.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- Bardstown, KY
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective transmission clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- San Diego, CA
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the vehicle. The contact stated that the transmission unexpectedly downshifted and the RPM fluctuate. No warning lights were illuminated. The contact stated that the vehicle was driving very slowly. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission and intermittent clutch had failed and needed to be replaced. The vehicle was repaired for the most recent failure. The contact stated that months before the failure, the vehicle experienced transmission failure and the transmission was replaced. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD FOCUS- La Grange Highlands, IL
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE