2012 FORD FOCUS ELECTRIC Complaints

I STARTED THE CAR AND THE STEERING MALFUNCTION ASSIST LIGHT WAS ON AND THE POWER STEERING WAS COMPLETELY OUT.

I STARTED THE CAR THIS MORNING AND THE STEERING WOULD NOT WORK. I CAME INSIDE THE HOUSE, LOOKED UP THE PROBLEM ON LINE AND FOUND A TERRIFIC AMOUNT OF HITS. I ALSO SAW THAT WITHOUT WARNING THE STEERING CAN STOP ALL TOGETHER CAUSING AN ACCIDENT. I ALSO SAW THAT SOMETIMES YOU CAN GO BACK TO THE VEHICLE AND START IT UP AGAIN AND THE STEERING PROBLEM MAY GO AWAY. THIS IS VERY ALARMING. WHAT IF I AM DRIVING AND THE STEERING GOES OUT? THIS, OF COURSE, CAN LEAD TO INJURY OR DEATH TO THE DRIVER OR TO OTHERS INVOLVED IN A CRASH.

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND AN ABNORMAL BURNING OF THE OUTLET. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN STATED THAT THE CHARGE CABLE AND CHARGE RING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,160. UPDATED 01/04/17*LJ

WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. I COULDN'T TURN IT AT ALL. ALL I WAS ABLE TO DO WAS DRIVE STRAIGHT BUT I WAS IN THE PARKING LOT SO I HAD TO TURN. AFTER TURNING THE CAR OFF AND ON AFTER A COUPLE OF TRIES IT EVENTUALLY UNLOCKED AND I WAS ABLE TO DRIVE AGAIN. HOWEVER THIS WAS THE FIRST TIME THIS HAPPENED. I DON'T WANT IT TO HAPPEN WHILE I'M IN THE CAR WITH MY TWO CHILDREN. ANOTHER ISSUE THAT HAPPENS IS WHEN I PUMP GAS IN THE CAR IT SEEMS TO STALLS ONCE I DRIVE LIKE IT WANTS TO SHUT OFF BUT IT DOESN'T.

WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS UNDER THE PASSENGER SEAT SHORT CIRCUITING AND CAUSING POWER ISSUES. I BELIEVE THIS MAY BE RELATED TO THE EXISTING WIRING ISSUE AT THE MICHIGAN PLANT (HTTP://WWW.CLICKONDETROIT.COM/CONSUMER/RECALLS/FORD-RECALLS-160000-FOCUS-ESCAPE-MODELS-FOR-WIRING-PROBLEM). MAY BE RELATED TO REPORTS OF SUDDEN POWER LOSS IN FOCUS ELECTRIC VEHICLES.

WHILE RUNNING ON CRUISE CONTROL AT 55MPH, I DISENGAGED THE CRUISE CONTROL FOR A TURNING VEHICLE AHEAD. A YELLOW WRENCH LIGHT & STOP SAFELY NOW MESSAGE APPEARED IN DASH. A WARNING BELL ALARMED. VEHICLE BEGAN FREE WHEELING TOWARDS OTHER VEHICLE WITHOUT EXPECTED REGENERATION BRAKING. HAD TO HIT BRAKES HARD. PULLED TO SIDE OF ROAD. CAR HAD NO MOTIVE POWER. TURNED CAR OFF. WAITED FOR ALL LIGHTS IN DASH TO GO OUT, THEN RESTARTED CAR NORMALLY. CAR APPEARED TO HAVE NO PROBLEMS. THIS HAPPENED 5 MORE TIMES IN THE NEXT 2 DAYS. NO PROBLEMS NOTED. THE DEALER WAS TO BUSY ON FRIDAY TO LOOK FOR ANY CODES IN VEHICLE COMPUTER. THIS SHOULD NEVER HAPPEN EXCEPT WHEN THE MOTOR IS SHORTED OR GROUNDED OUT HARD ENOUGH TO BURN IT AND BLOW A FUSE. *TR

FOR THE PAST MONTH MY 2012 FORD FOCUS HAD BEEN JERKING WHEN INCREASING TO SPEEDS OF 55MPH AND HIGHER. I GOT THE WHEEL ALIGNMENT DONE, CHANGED THE TIRES, THINKING IT WOULD HELP. ON APRIL 16TH AT 5PM I WAS DRIVING FROM SCHOOL WHEN I WAS PASSING A BURGER KING ON A MAIN ROAD BY THR INTERSTATE, MY CAR JUST LOST ALL POWER AND STOPPED. I TRIED TO TURN IT BACK ON, NOTHING. I ENDED UP PUSHING IT INTO BURGER KINGS PARKING LOT. TRIED TO JUMP IT. NO GO. TOOK BATTERY TO GET TESTED, COMPLETELY DEAD. OK, SO ALL IT NEEDS IS A BATTERY? WRONG! BOUGHT A NEW BATTERY. STILL NOTHING. HAD THE CAR TOWED TO PEP BOYS WHERE I AM INFORMED THAT ITS THE PCM/TCM AND ONLY FORD CAN FIX IT BECAUSE IT NEEDS TO BE REPROGRAMMED. OK, CALLED FORD IN TAMPA FL, AFTER DOING RESEARCH ABOUT RECALLS ON THIS SITE. ACCORDING TO THEM THERE HAS NEVER BEEN A RECALL. THEY ASKED ME IF I CALLED A WEEK AGO BECAUSE SOMEONE HAD THE SAME PROBLEM. I TOLD THEM NO. I SEARCH THIS SYSTEM WITH MY VIN, NO REPORTS.... HOW COULD THIS BE WHEN I AM EXPERIENCING THE SAME SYMPTOMS AND MY CAR WAS MANUFACTURED BETWEEN THESE YEARS. I AM HOPEFUL THAT THIS IS AN OVERSIGHT AND THAT FORD DIDN'T REALIZE THE EXTENT OF THIS PROBLEM. ITS DANGEROUS. MEANWHILE MY CAR IS 3 YEARS OLD WITH 52K....PCM/TCM SHOULDN'T BE A FACTOR. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE CROSSED THE DIVIDING ROAD LINES CAUSING THE CONTACT TO CRASH INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,403.

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE AND THE SPEED WOULD INCREASE TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

WHILE DRIVING AT ABOUT 35 MPH, A WARNING APPEARED IN THE INSTRUMENT CLUSTER "STOP SAFELY NOW'. I STOPPED AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. I TURNED THE VEHICLE ON AND OFF A NUMBER OF TIMES AND THE WARNING REMAINED; THE CAR WAS NOT DRIVABLE. AFTER ABOUT 5 MINUTES AFTER CYCLING THE ON/OFF FUNCTION THE WARNING LIGHT DISAPPEARED AND THE VEHICLE SEEMED TO BE BACK TO NORMAL. THIS IS HAPPENED A SECOND TIME ON DEC 15, 2014 WHEN THE VEHICLE HAD 11000 MILES. IT WAS A REPEAT OF THE PREVIOUS EXPERIENCE. *TR