2013 FORD FOCUS ELECTRIC Complaints

2013 FOCUS ELECTRIC. WAS JUST HEADING TO FREEWAY WHEN A WARNING DISPLAYED "STOP SAFELY NOW" A FEW SECONDS LATER THE VECHILE POWER TO MOTOR STOPPED AND VEHICLE WAS STALLED IN TRAFFIC WITH WIFE AND GRANDCHILDREN IN CAR. VEHICLE WAS ON A FULL CHARGE AND 1 MILE FROM STARTUP.

WHILE DRIVING THE VEHICLE, A LOUD CHIME SOUNDED, WITH A RED TRIANGLE SAYING, "STOP SAFELY NOW" AS WELL AS A YELLOW "SEE MANUAL" INDICATION. THIS WAS VERY DANGEROUS BECAUSE IT WAS SUDDEN AND WHILE DRIVING. THE CAR LOST ALL POWER AND I HAD TO ATTEMPT TO PULL OF THE STREET SO I WOULDN'T CAUSE AN ACCIDENT. I SHIFTED TO PARK AND TURNED THE CAR OFF AND BACK ON AND IT RESOLVED THE ISSUE. HOWEVER, 2 DAYS LATER THE SAME PROBLEM OCCURRED BUT THIS TIME I WAS UNABLE TO RESTART THE VEHICLE AND NEEDED TO TOW THE CAR TO THE DEALERSHIP.

WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR

WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER THAT SAID THERE WAS A RECALL FOR THIS ISSUE. THEY APPLIED THE SOFTWARE FIX AND TEST DROVE THE CAR ONLY TO HAVE THE PROBLEM REOCCUR. THEREFORE THEY SAID THE FIX FOR THE RECALL DIDN'T ACTUALLY FIX THE PROBLEM AND THAT THEY WOULD HAVE TO ORDER A REPLACEMENT FOR THE TRANSMISSION CONTROL MODULE, AS THAT WAS THE PART FORD SAID WAS FAULTY / FAILED. *TR

THE 2013 FORD FOCUS ELECTRIC STOPS SUDDENLY WITH A "STOP SAFELY NOW" WARNING, THE CAR IS DISABLED BY THIS WARNING. THE MESSAGE IS GIVEN WHILE DRIVING AND THE CAR IS DISABLED. THE CAR CAN BE RESTARTED AND DRIVEN. IT IS EXTREMELY UNSAFE THE CAR TO BE DISABLED WHILE DRIVING. FORD HAS ATTEMPTED TO REPAIR THE CAR, BUT THE ISSUE HAS CONTINUED. *TR

IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. CRUISE CONTROL SHOULD TURN OFF WHEN SHIFTED TO L. *TR

FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND THAT THE CAR HAS NO POWER AND YOU CANNOT USE THE ACCELERATOR AT ALL UNEXPECTEDLY. THE ONLY THING YOU CAN DO IS BRAKE AND/OR STEER BASED ON THE MOMENTUM OF THE CAR AT THE TIME OF THE WARNING. YOU CANNOT CLEAR THE ISSUE UNTIL YOU COME TO A COMPLETE STOP. TURN THE CAR OFF BY PRESSING THE IGNITION BUTTON, WAITING A MINUTE OR TWO, THEN STARTING THE CAR BACK. AT THAT TIME, IT MAY OR MAY NOT WORK. SOMETIMES WHEN THIS PROCEDURE DOES WORK, YOU MAY ONLY GET A MILE OR TWO DOWN THE ROAD BEFORE IT DOES IT AGAIN. THIS FIRST OCCURRED ON APRIL 17/18 AND TAKEN TO A DEALER TO REPAIR ON A CURRENT RECALL NOTICE OF WHICH SYMPTOMS INCLUDE THE CAR "LOSING POWER" AMONG OTHER RELATED REASONS. AT THE TIME, THIS EVENT DID OCCUR AND I EXPLAINED THAT TO THE DEALER AND THEY INFORMED ME IT WOULD BE TAKEN CARE OF WITH THE RECALL REPAIR. AFTER RECEIVING THE CAR BACK, IT HAPPENED AGAIN ON APRIL 29. IT WAS TAKEN TO A DIFFERENT DEALER THIS TIME. THEY ATTEMPTED TO FIX AND GAVE ME THE CAR BACK THE NEXT DAY ON APRIL 30TH. UPON LEAVING THE DEALER ON THE 30TH, THE PROBLEM OCCURRED AGAIN ON THE AWAY FROM THE DEALER LESS THAN 3 MILES AWAY. I RETURNED THE VEHICLE TO THE DEALER AND IT HAPPENED 3 ADDITIONAL TIMES IN THE 3 MILES BACK TO THE DEALER. THE DEALER CONTINUES TO ATTEMPT REPAIR AND HAS NOT RETURNED THE CAR TO ME. I HAVE FORD AND BBB CASE NUMBERS.. *TR

AROUND AUGUST, BEGAN TAKING FOCUS TO DEALERSHIP BECAUSE WE WENT FROM 85 MILES TO A CHARGE, TO 48 MILES. THEN, WE STARTED GETTING "STOP SAFELY" MESSAGES. THE FOCUS HAS BEEN TO THE DEALERSHIP NOW 4 TIMES, FOR A TOTAL OF OVER 60 DAYS, OVER 80 HOURS OF LABOR. WE REPROGRAMMED PCM AND OTHER MODULES, HAVE CLEANED EVERY WIRE POSSIBLE, RECALL 13S09, LOOSE PIN FITS AT CONNECTORS C175B, AND C1822B, ONE TIME, WE PICKED IT UP AFTER 2 DAYS, DROVE IT DOWNTOWN (23 MILES) AND ON THE RETURN TRIP, IT DID IT AGAIN. I MANAGED TO HAVE IT HAPPEN TWICE IN 6 MILES. CAR JUST DIES. BEEN AT DEALERSHIP OVER A MONTH, AND NOW THAT THEY CAN'T DUPLICATE IT, FORD WANTS ME TO TAKE IT BACK. I THINK THIS IS A PROBLEM THAT COULD LEAD TO SERIOUS INJURY. *TR

THIRD TIME THIS HAS HAPPENED IN LAST MONTH. THE FIRST TWO TIMES, I WAS CLOSE TO HOME. THE STOP SAFELY WARNING CAME ON AND CAR QUIT WORKING. I WAS ABLE TO WAIT AND CAR EVENTUALLY STARTED AFTER I EXITED AND RESET. THE LAST TIME, TODAY, I WAS STOPPED AT A LIGHT AND AS I ACCELERATED ON THE GREEN, MY CAR STALLED AS THE STOP SAFELY WARNING CAME ON. I HAD NO ADVANCE NOTICE. I WAS ABLE TO GLIDE OVER OUT OF TRAFFIC INTO A SIDE STREET BUT NOT ABLE TO GET OUT OF TRAFFIC TURNING. I TRIED TO GET TO THE WARNING BUT COULD NOT GET TO IT. I EXITED CAR TO TRY TO MOVE IT MYSELF WITH NO LUCK. ONCE I GOT BACK IN, I TRIED FOR ABOUT 5 MINUTES AND IT FINALLY STARTED BACK UP. I DROVE STRAIGHT HOME AND MADE APPT TO TAKE CAR TO FORD. I AM PRETTY SURE ALL MY RECALLS HAVE BEEN APPLIED OVER THE LAST FEW MONTHS. *TR

CAR HAS PROBLEMS WITH THE UNCOUPLING THE ENGINE FROM THE POWER TRAIN ROLLED DOWN HILL NOT ENGAGED SCARY AT FORD COULDN'T FIX SO THEY CALLED SPECIALIST WHO TOOK IT APART AND PUT IT BACK TOGETHER TEST DRIVE 20 MILES WOULD NOT TURN OFF! STILL AT SHOP EXPERT TO RETURN AND TRY AGAIN TAKING APART CAR AND THEN DOING TEST DRIVE AGAIN. CHILDREN AND LIL PEOPLE TO TRANSPORT! *TR