2013 FORD FOCUS ELECTRIC Complaints

View complaints related to 2013 FORD FOCUS ELECTRIC. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2013 FORD FOCUS ELECTRIC. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD FOCUS ELECTRIC
    - LAFAYETTE, CA

    ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY ARE STILL TRYING TO FIGURE IT OUT. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - SAN MARCOS, CA

    DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE TO TURN OFF THE CAR AND TURN IT BACK ON AGAIN TO GET IT RESTARTED. WHEN WE RETURNED HOME FROM THE SECOND INCIDENT I PLUGGED IN THE CAR TO CHARGE IT SO WE COULD TAKE IT BACK TO FORD FOR SERVICE, HOWEVER THE CAR DIDN'T REGISTER THE PLUG. TRIED PLUGGING IT IN AND UNPLUGGING IT FROM THE WALL THEN PUTTING EVERYTHING BACK IN TO TRY AND GET IT TO CHARGE. IT WASN'T UNTIL I OPENED THE DRIVER SIDE DOOR THEN SHUT IT THAT IT FINALLY REGISTERED THAT IT WAS PLUGGED IN. DURING BOTH INCIDENTS THE VEHICLE BECAME COMPLETELY UNRESPONSIVE, ESSENTIALLY DEAD IN THE WATER, AND UNLESS YOU CAN PUT IT IN PARK YOU CAN'T RESTART IT. HAVE TAKEN THE VEHICLE TO FORD ON THREE SEPARATE OCCASIONS TO HAVE THEM FIX THIS ISSUE, AS WELL AS FOR AN ISSUE WITH THE ON-BOARD CHARGING SYSTEM FAULTING, CAUSING THE VEHICLE TO NOT CHARGE FULLY. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - ROCHESTER, NY

    I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATING. SOMEWHAT CONCERNED ON VEHICLES PERFORMANCE DURING UPCOMING "COLD WET" MONTHS. YOUR SUGGESTION ? *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - FAIRFAX, CA

    MY WIFE WAS DRIVING IN HEAVY TRAFFIC AT APPROX. 30 MPH. WITH NO PRIOR AUDIBLE OR VISUAL INSTRUMENT PANEL WARNING DRIVE POWER CEASED AND THE CAR CAME TO A SUDDEN STOP WITH A LOUD AUDIBLE WARNING.SHE WAS LUCKY NOT TO BE REAR ENDED..THE GREEN INSTRUMENT PANEL ICON WHICH NORMALLY INDICATES DRIVE POWER CONNECTED WAS UNLIT. SHE RECYCLED PARKING BRAKE ON, TRANSMISSION IN PARK, FOOT ON FOOTBRAKE AND PRESSED THE POWER BUTTON (THIS IS THE NORMAL START PROCEDURE) WITH NO RESULT . SHE OPENED AND CLOSED THE DRIVER DOOR AND THEN THE CAR STARTED NORMALLY AND SHE DROVE HOME. I HAD EXPERIENCED THE SAME PROBLEM THE DAY BEFORE EXCEPT I WAS STOPPED AT A STOP SIGN ON THIS OCCASION. THE CAR WAS FLAT BEDDED TO A FORD REPAIR SHOP AND I WAS TOLD TO PICK IT UP THE NEXT DAY.THE REPAIR SHOP REPORTED THAT MULTIPLE MEMORY CODES WITH ONLY ONE TCM CODE NEAR THE MILEAGE WHERE THE EVENT OCCURRED A NETWORK TEST WAS PERFORMED AND THE SYSTEM PASSED. WE ENJOY DRIVING THIS CAR, BUT ARE VERY CONCERNED ABOUT USING IT AGAIN ESPECIALLY ON THE FREEWAY. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - ATHERTON, CA

    AFTER DRIVING ABOUT ONE MILE FROM HOME, A TONE SOUNDED AND THE "STOP SAFELY NOW" WARNING WAS DISPLAYED ON THE LEFT SIDE OF THE DASH. THE CAR DID NOT RESPOND WHEN PRESSING THE ACCELERATOR, AND I WAS ABLE TO PULL OFF THE ROAD ONTO THE SHOULDER. THE CAR'S SPEED WAS ABOUT 25 MPH WHEN THE TONE FIRST SOUNDED. IF THIS HAD HAPPENED TWO MINUTES LATER, I WOULD HAVE BEEN ON THE FREEWAY WHERE THERE ARE VERY FEW PLACES TO PULL OFF AND WOULD HAVE PRESENTED A SERIOUS DANGER. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES, DROVE BACK HOME, AND THEN HAD IT TOWED TO THE DEALER. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - PORTLAND, OR

    TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - TUCKER, GA

    DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS

    Source: NHTSA WEB SITE
  • 2013 FORD FOCUS ELECTRIC
    - HOLLISTON, MA

    I BRAKED TO A STOP AT A BUSY ENTRANCE TO A TRAFFIC ROTARY. TRAFFIC STARTED UP AND THE CAR WOULDN'T RESPOND TO ACCELERATOR. I SAW A STOP SAFELY NOW MESSAGE ON THE LEFT HAND DIGITAL DISPLAY. CAR WOULDN'T MOVE OR START AGAIN. HAD TO PUSH CAR OUT OF BUMPER-TO-BUMPER TRAFFIC. STATE OF CHARGE WAS GOOD FOR THE TRIP. PROBLEM WAS NOT EXPLAINED BY DISPLAY. OUTDOOR AMBIENT TEMPERATURE WAS MILD. CAR WAS FLAT-BEDDED TO MY FORD DEALER, WHERE IT STILL SITS TODAY. THIS COULD HAVE BEEN MUCH MORE SERIOUS IF IT HAPPENED ON A HIGHWAY, AND I HAD BEEN SURROUNDED WITH TRAFFIC BESIDE ME INSTEAD OF ONLY BEHIND AND IN FRONT.

    Source: NHTSA WEB SITE