2004 FORD FREESTAR Complaints
View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD FREESTAR- DES MOINES, IA
DESPITE THE RECALL OF THE TORQUE CONVERTER AND REPLACEMENT OF PART, IT FAILED AGAIN. THE VEHICLE LOST ABILITY TO USE IT AFTER A SOCCER GAME. IT STARTED, BUT WOULDN'T DRIVE BEFORE LOOSING ALL POWER. IT WOUDN'T GO IN REVERSE AND HAD TO BE TOWED. THIS IS THE 2ND VEHICLE OF THE SAME MODEL TO DO IT THAT I OWNED. THIS COULD HAVE LED TO AN ACCIDENT, SINCE I WAS HEADING TO THE INTERSTATE WITH MY CHILDREN IN THE CAR. I AM CONCERNED THE PART SHOULD BE REPLACED AGAIN DUE TO EITHER A FAULTY PART OR THE WAY IT WORKS WITH OTHER PARTS. THIS IS A FINANCIAL BURDEN ON PEOPLE THAT OWN THESE VEHICLES.
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- INDEPENDENCE, MO
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE REAR SEAT ANCHOR MECHANISM FRACTURED AND CAUSED THE DRIVER'S SIDE REAR TIRE TO PUNCTURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRACTURED SEAT ANCHOR HAD PUNCTURED THE INSIDE SIDEWALL OF THE DRIVER'S SIDE REAR TIRE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) HOWEVER, THE CONTACT WAS CONCERNED THAT THE REAR TIRE WAS NOT ALSO REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- CLEVELAND, OH
FORD REFUSES TO PAY FOR RECALL RELATED REPAIRS. I PURCHASED VEHICLE IN JULY OF 2015. RECEIVED NOTICE FROM FORD OF SAFETY RECALL INVOLVING 3RD ROW SEATING. FORD WANTS $2100 FOR REPAIR OF THE CORROSION ON THE WHEEL WELLS. THE ROW SEATING IS USELESS DOESN'T LOCK IN OPEN POSITION.
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- KANSAS CITY, MO
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING IN A MAJOR INTERSECTION. THE VEHICLE WAS ABLE TO RESTART SHORTLY AFTER AND BE DRIVEN FOR A COUPLE MINUTES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/17/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- UNION CITY, PA
THE 2004 FREESTAR IS SHORTING OUT ALL THE SENSORS ARE SHORTING OUT U TOOK IT TO BE PUT ON MACHINE AND IT CANE BACK WITH 17 SENSORS MALFUNCTION GOING ON AND IT'S THE ONLY VECHELE I OWN AND I'VE GOOGLED THE PROBLEM AND I SEE 100000 OTHER PEOPLE ARE HAVING THE SAME PROBLEM WHAT SHOULD I DO I MIGHT BE DRIVING DOWN THE ROAD AND THE VRAJE SENSOR IS GOING AND I CAN'T STOP I'M NOT RICH I CANTVGO BUY ANOTHER VAN PLEASE HELP ME
Source: NHTSA WEB SITE -
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2004 FORD FREESTAR- ARLINGTON, WA
I BOUGHT THIS CAR IN 2014. IT STRANDED ME ON THE SIDE OF THE ROAD IT WOULDN'T GO IN REVERSE OR DRIVE. FINALLY AFTER 4 HRS I GOT IT TO WHERE I COULD DRIVE IT HOME. TOOK IT TO A SHOP AND THEY SAID NOTHING WAS WRONG THEY HAD TO SEE IT ACT UP. EVEN THOUGH THE CHECK ENGINE SOON LIGHT WAS ON AND THE LIGHT FOR THE TRANSAXLE WAS ON THE SHOP SAID THEY PUT IT ON A DIAGNOSTIC MACHINE AND IT SHOWED NOTHING. SO I TOOK IT HOME AND IT WHEN I DRIVE IT IT JERKS AND THE RPM'S GO TO ABOUT 4000 RPM'S BEFORE IT SHIFTS. I HAVE HAD IT 4 TIMES AT A SHOP AND THE SAME THING HAPPENED THEY COULDN'T FIND ANYTHING WRONG. NOW IT HAS REALLY GONE BAD. IT NO LONGER SHIFTS YOU CANT GET IT PAST 35 MILES PER HOURS BECAUSE THE ENGINE WOULD PROBABLY BLOW. I CAN'T TAKE IT ON THE FREEWAY BUT EVERY SHOP I TOOK IT TO SAID NOTHING IS WRONG. I HAVE A YEAR TO GO ON PAYMENTS ON A VEHICLE I COULDN'T EVEN DRIVE IF I KNEW THIS WAS GOING TO HAPPEN I WOULDN'T OF BOUGHT IT. THE DEALER I BOUGHT IT FROM DIDN'T EVEN TELL ME THAT THIS VAN HAD THIS PROBLEM NOW I DON'T KNOW WHAT TO DO. I DON'T EVEN KNOW IF THIS VAN IS ON THE RECALL LIST OR NOT OR IS IT TOO LATE TO GET IT FIXED. I STARTED HAVING THIS PROBLEM 6 MONTHS AFTER I BOUGHT IT IN JULY OF 2014.
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- OOLTEWAH, TN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG ODOR OF FUEL OUTSIDE OF THE VEHICLE. THE ENTIRE FUEL TANK EXHIBITED RUST CORROSION AS A RESULT FUEL LEAKED FROM THE OUTER PART OF THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- JACKSON, MO
VAN JUST LOST ALL POWER WITHOUT ANY WARNING WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH. AFTER CALLING FORD I WAS INFORMED THAT THE RECALL FOR THE TORQUE CONVERTER WAS DONE IN 2011 AND NOW IT LOOKS LIKE THE SAME PROBLEM AGAIN.
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- GAINESBORO, TN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE DEALER REFUSED TO REMEDY THE VEHICLE. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DECLINED. THE CONTACT STATED THAT AFTER LEAVING THE DEALER, AND DRIVING AT 25 MPH, SMOKE FILLED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- CRAIG, CO
MY VAN SUDDENLY WENT OUT OF GEAR AND THE VAN LURCHED FORWARD, WHILE DRIVING AT ABOUT 35 MPH. THANKFULLY WE WERE IN TOWN, AND NOT GOING A FASTER SPEED OR ON A MAJOR HWY! AFTER COASTING TO A SAFE PLACE, WE FINALLY MANAGED TO GET IT TO GO BACK INTO GEAR FOR A SHORT TIME. AFTER SEVERAL ATTEMPTS, WE MANAGED TO GET IT HOME. IT REFUSES TO GO INTO GEAR NOW AND HAS BEEN PARKED SINCE THEN. I KNOW THERE HAS BEEN A RECALL ON THE TORQUE CONVERTER FOR THIS MAKE AND MODEL, AND THOSE CUSTOMERS HAVE EXPERIANCED THE EXACT SAME SYMPTOMS AS MY VAN. THIS IS OBVIOUSLY A PROBLEM WITH A LOT MORE VANS THAN ORIGINALLY THOUGHT AND THE RECALL NEEDS TO BE EXTENDED TO OTHER VIN #S, INCLUDING MINE.
Source: NHTSA WEB SITE