2004 FORD FREESTAR Complaints

IN NOVEMBER OF 2013, OUR 2004 FORD FREESTAR QUIT WORKING. YES, WE HAD THE TORQUE CONVERTER RECALLED AND PUT ON BACK WHEN THEY HAD THAT RECALL. NOVEMBER WAS THE FIRST TIME WE HAD THIS HAPPEN TO OUR CAR. IT WAS RAINING, AND OUR CAR WOULD NOT GO INTO GEAR, IT QUIT WORKING. WHAT MADE THIS BAD IS THAT IT WAS ON THE FREEWAY! MY HUSBAND PUT IT INTO NEUTRAL, BUT WE STILL DID NOT HAVE STEERING CAPABILITIES AND MANAGED TO GET US OVER TO THE SHOULDER. WE HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP THEN STATED THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THE ELECTRONICS GETTING WET, SO HE DRIED IT, THEN LET IT SET FOR A COUPLE DAYS AND CAULKED IT. WE THOUGHT THAT WOULD END THOSE PROBLEMS. NOT. (NOTE: THIS HAD COST US 450.00) THEN LESS THAN 2 MONTHS, THE SAME EXACT THING HAPPENS, ONLY THIS TIME WE ARE STUCK IN A SHOPPING CENTER AND COULD NOT GET OUR CAR INTO GEAR AGAIN. WE TOOK IT BACK TO THE DEALERSHIP TO WHICH THEY REPLIED THAT WE NEEDED A NEW ELECTRIC MODULE. HOW MUCH? $1500.00!!! IN LESS THAN 2 MONTHS, WE SPENT ALMOST 2,000.00! THIS WAS DONE IN FEBRUARY. HERE IT IS NOW APRIL AND GUESS WHAT? THE SAME EXACT PROBLEM IS TAKING PLACE AGAIN!! WE ARE NOT ALONE, THERE ARE MANY PEOPLE FACING THE SAME PROBLEMS WE HAVE HAD, LOOK AROUND AT THE BOARDS ONLINE AND YOU WILL SEE THAT EVERYONE HAS THE SAME ISSUES!! SOME INVESTIGATIONS NEED TO BE OPENED OR REOPENED AS THIS IS NOT RESOLVED AND LAWSUITS WILL BE FILED IF SOMEONE GETS HURT. *JS

I HAVE A 2004 FORD FREESTAR THAT HAS THIS EXACT PROBLEM 13V081000. I CALLED THE DEALER AND SINCE I'M IN KANSAS THEY WILL NOT TAKE CARE OF THE REPAIRS. I HAVE PHOTOS AND THIS IS EXACTLY WHAT IS DESCRIBED IN THE RECALL. MY BACK SEAT CANNOT LOCK FORWARD. THIS IS A SAFETY ISSUE. CAN YOU PLEASE HELP. *TR

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TRANSMISSION TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED PRIOR TO THE RECALL, THE TORQUE CONVERTER FAILED. THE REPAIR COST WAS $1,180.83. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER ASKED THE DEALER WAS THE PART INSTALLED DEFECTIVE, AND HE STATED IT PROBABLY WAS. THE CONSUMER RECEIVED A REFUND CHECK. HOWEVER, HE WAS CONCERNED ABOUT THE PART BEING DEFECTIVE. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT SHE RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) AND WAS CONCERNED FOR HER SAFETY BECAUSE THE DEALER STATED THAT THE PARTS WERE NO LONGER AVAILABLE AND IN ORDER TO REPAIR THE VEHICLE, THEY WOULD NEED TO EITHER USE PARTS FROM A DIFFERENT MANUFACTURER OR PERMANENTLY REMOVE THE REAR SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 147,000.

WIFE WENT TO MAKE A LEFT TURN AT 2 STATE HIGHWAY INTERSECTION. UPON ACCELERATING THE VAN FAILED TO MOVE CAUSING HER TO BE STRANDED IN THE MIDDLE OF THIS BUSY INTERSECTION. SEVERAL ATTEMPTS OF SHIFTING FINALLY MADE IT INTO PARKING LOT. TOWED VEHICLE TO TRANSMISSION SHOP TO BE TOLD IT IS THE TORQUE CONVERTER PROBABLY A BROKEN SPLINE. OF COURSE THIS VIN# IS NOT PART OF THE ORIGINAL RECALL EVEN THOUGH IT HAS THE EXACT SAME SYMPTOMS AND RESULT. *TR

I WAS DRIVING ON THE INTERSTATE WHEN SUDDENLY WITHOUT WARNING THE TRANSMISSION WAS NO LONGER ENGAGED AND IT RESULTED IN COMPLETE LOSS OF POWER AND I HAD TO COAST TO A STOP IN FREEWAY TRAFFIC AND TRY TO GET TO THE SIDE OF THE ROAD IN TIME. SEMI TRUCKS WERE WHIZZING PAST ME AT 75 MPH. I BOUGHT THIS VEHICLE FROM THE FORD DEALERSHIP IN ABILENE, TX ABOUT ONE MONTH AGO AND WAS NOT TOLD ABOUT ANY RECALLS TO THE TORQUE CONVERTER. THIS COULD HAVE EASILY RESULTED IN MY DEATH. I AM HIGHLY PISSED. WHY THE HELL DIDN'T THE DEALERSHIP REPLACE THIS BEFORE SELLING ME THIS VEHICLE FOR 7K? AND WHAT WILL BE DONE ABOUT DEALERSHIPS LETTING VEHICLES DRIVE OFF THE LOT LIKE THIS WHEN THEY KNEW ABOUT THE RECALL AND DID NOTHING AND SAID NOTHING. *TR

PCM MODULE GOT WATER IN IT. HAD IT REPLACED BY DEALER, CHARGED 765.02. NOW 14 MONTHS LATER CAR BACK IN DEALER FOR SAME ISSUE AND THEIR ONE YEAR SERVICE WARRANTY HAS EXPIRED. ABOUT READY TO SPEND ANOTHER 800.00 TO FIX. OBVIOUSLY A DESIGN FLAW, NO QUESTION ABOUT IT. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD INDEPENDENTLY SWITCH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *TR

JUST PURCHASED THIS USED 2004 FREESTAR. WITHIN DAYS THE ENGINE WOULD FAIL WHILE DRIVING. TRANSMISSION SHIFTING ISSUES. NOT STARTING. ETC.. HAD TRANSMISSION REPLACED BEFORE KNOWING OF RECALL ON THAT ITEM. STILL HAD THE ISSUES. PULLED OUT PCM AND IT WAS FILLED WITH WATER. INSTALLED NEW ONE. I LIVE IN FLORIDA. RAINY SEASON. ISSUES HAPPENED AGAIN WITHIN A WEEK. NEW PCM REMOVED AND WAS FILLED WITH WATER. I MYSELF FOUND THE SERVICE BULLETIN ABOUT THE ISSUE AS WELL AS SEVERAL COMPLAINTS BY OWNERS ON THE INTERNET. MY LOCAL DEALERSHIP WALKER FORD SWEPT THE ISSUE UNDER THE RUG AND WANTED TO CHARGE $900 TO FIND THE LEAK. I SHOWED THEM THE BULLETIN THAT THEY WERE UN AWARE OF. THEY WOULD NOT REPLACE MY PCM WITHOUT CHARGING ME AGAIN. WENT TO ANOTHER DEALERSHIP AND PAID FOR NEW PCM AND TOLD THEM TO PERFORCE SERVICE BULLETIN. SEEMED FINE UNTIL LAST 6 MONTHS. STARTING TO STALL A LOT. HIGH HUM WHEN ACCELERATING AND TURNING. MORE RESEARCH ONLINE AND I FOUND 2 MORE RECALLS ON VEHICLE. THE PCM ISSUE SHOULD BE A RECALL. FIND OUT HOW TO PERMANENTLY FIX THE ISSUE AND PERFORM IT FOR FREE WITH A NEW PCM. *TR

I RECEIVED RECALL ON MY FREESTAR IN 2012, ON THE TORQUE CONVERTER, IT WAS FIXED BUT HAD STARTED TO SLIP SHORTLY AFTER GETTING IT FIXED. 16 MONTHS LATER I FOUND MYSELF WITHOUT ANY POWER. I TOOK IT TO SHOP AND WAS TOLD IT WAS ON RECALL BUT SINCE I HAD IT FIXED 16 MONTHS PRIOR THAT IT NO LONGER WAS WARRANTED. IF THEY REPLACED THE TORQUE CONVERTER WITH A "FIXED" ONE THEN I SHOULD NOT HAVE HAD TROUBLE SO SOON. FORD IS WANTING ME TO PAY 1800 TO FIX THEIR MESS UP.. I WONDER WHAT MY RIGHTS ARE? *TR