2004 FORD FREESTAR Complaints

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FAILED. HE STATED THERE WERE NO PROBLEMS, PRIOR TO THE REPLACEMENT. UPDATED 02/05/14..UPDATED 02/06/14 *BF UPDATED 02/10/14 UPDATED 2/12/14*CN

TOOK VAN INTO DEALERSHIP PER RECALL FOR TORQUE CONVERTER. RECEIVED VEHICLE BACK 3 WEEKS LATER. HEARD A TICKING NOISE THAT PROGRESSIVELY GOT WORST. MADE A APPOINTMENT TO RETURN VEHICLE TO DEALER AND THE TRANSMISSION COMPLETELY WENT OUT AS DESCRIBED IN RECALL. NO GEAR ENGAGEMENT IN ANY GEAR FORWARD OR REVERSE. OF COURSE THE DEALER SAID THERE WAS NO RELATION TO THE RECALL AND THE RECALL WAS PERFORMED. EVEN THE SYMPTOMS WERE EXACTLY AS DESCRIBED IN THE RECALL DESCRIPTION OF WHAT WOULD OCCUR IF THE RECALL WAS NOT PERFORMED. FORD DENIED ANY ASSISTANCE. THE DEALERSHIP OFFERED US A LABOR DISCOUNT IF WE PURCHASED A TRANSMISSION YET NO WARRANTY FOR THE WORK UNLESS IT WAS A FORD REMANUFACTURED TRANSMISSION AT 1800.00. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND PERFORMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

PURCHASED USED VEHICLE FROM MARSHALL USED CARS IN SACRAMENTO, CA, WHERE RESIDE CURRENTLY. PURCHASED 05/2011, PAID FULL NO LOAN AT TIME OF PURCHASE. PURCHASED ADD. EXT. WARRANTY WHICH WAS 6MONTHS. FROM THE DOS TIL PRESENT DATE; I HAVE PAID, AND WAS MISLEAD IN ALL THE INSURANCE COVERING MAJOR DEFECTS, OWNER(ME) HAD CAME OUT OF POCKET PAYING FOR SERVICE TO FIX WARRANTY PARTS. NOW THIS IS THE CURRENT AND SERIOUS ISSUE. I AM DISABLED, I HAVE A DISABLE CHILD. MY VEHICLE WAS REPORTED UNDER VIN TO FORD CORPORATE TO NOTATE FOR SERVICE TO BE CHECK AND WORKED ON AT LOCAL FORD DEALER. COMPLAINED ABOUT MULTIPLE (4) ISSUES. DEALERSHIP MISLEAD ME, AND DID NOT PERFORM WORK. ONLY WORK THEY DID WAS REPLACE 1 RECALL 10/12. AFTER RECALL SERVICE I (OWNER) RECALL MANUFAC. MADE CLAIM, AGAIN AND THEN WENT TO DEALER. I WAS TURNED AWAY...AND TOLD TO DO NORMAL MAINTENANCE BEFORE PUTTING A SERVICE CLAIM IN. THIS IS A PROBLEM. I AM NOT IGNORANT TO THE ANATOMY OF A VEHICLE. I AM VERY LITERATE ON UNDERSTANDING VEHICLE OPERATIONS AS WELL AS MAINTAINING MAINTENANCE. I CAN SAY THIS BECAUSE I BELIEVE I SHOULD BE AWARE OF EVERY ISSUE SO I WONT HAVE A DISABLED VEHICLE. VEHICLE MILEAGE APPLIED FROM THE DATE RECALL REPLACED 5800 WITHIN THE TIME TIL I MADE ANOTHER CLAIM IN OCT 2013. TOOK VEHICLE IN, TOLD TO CHECK EVERYTHING. DID. BROUGHT VEHICLE BACK AND VEHICLE WAS IN SERVICE DEPT FOR WEEK WHICH ROLLED OVER TO NOV 1, 2013. VEHICLE WAS DX AND FOUND TO BE THE SAME THING I MADE A CLAIM ABOUT. VEHICLE HAS A DEFECTED RECALL PART. PART WAS NOT REPLACED. AND OWNER IS NOW LEFT WITH A DEFECT RECALL PART, PLUS MORE DAMAGE ON OTHER PARTS RELATED TO TORQUE CONVERTER, FUEL LINE, 3RD BENCH, FRONT R-WHEEL HUB. I HAVE MULTIPLE HEALTH APPTS TO MAINTAIN FOR ME AND MY CHILD'S DISABILITY. MY CHILDREN NEED TO GET TO SCHOOL, AND I MISSED LEGAL APPT DATES FROM COURT. *TR

VEHICLE BEGAN TO LURCH, AND LOSE PULLING POWER. ENGINE CONTINUED TO RUN, BUT VEHICLE HAD MOMENTS OF LOSS OF PULLING POWER. RPM CONTINUED TO REMAIN THE SAME. *TR

DRIVING SOUTH ON I 75,RETURNING FROM A WEEK'S VACATION, IN MEDIUM SATURDAY TRAFFIC THE CAR STARTED TO ACT UP. LIGHTS, WARNING LIGHTS, GAUGES, EVEN THE TEMPERATURE AND COMPASS STARTED FLASHING AND GOING ON AND OFF. THERE WAS AN EXIT A MILE AHEAD WHEN THE ENGINE DIED, RIGHT IN FRONT OF A SEMI. I HAD TO SWERVE TO THE SIDE OF THE ROAD TO NARROWLY AVOID AN ACCIDENT. THE CAR WOULD NOT START AFTER THAT. I HAD TO ARRANGE A TOW AND WAS LEFT STRANDED FOR FIVE DAYS. THE FORD DEALER UP NORTH COULD NOT GET THE PART FOR THREE WEEKS. NOW IT'S AT A FORD DEALER HERE, BY DETROIT, FOR OVER A WEEK. THEY SAID IT WILL COST OVER ONE THOUSAND DOLLARS TO REPLACE THE PCM. LOOKING ON LINE I SEE ALL THE COMPLAINTS AND REPAIRS REPORTED ABOUT THIS CAR, AND YOU ARE DOING NOTHING?? AFTER SEEING THE PCM AND THE REPAIRS TO FIX THE PROBLEM YOU HAVE TO WONDER WHY THE BRAIN OF THE CAR IS IN A SPOT WHERE IT CAN GET WET, AND WHY THERE ARE HOLES IN THE TOP TO LET WATER IN? HOW MANY PROBLEMS, ACCIDENTS,OR DEATHS DO THERE HAVE TO BE TO START A RECALL???? *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO NEUTRAL CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,572.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,500.

ALMOST EVERY TIME WE START THE VAN, THE ODOMETER HAS ALL DASHES THROUGH THE READING AND THE SPEEDOMETER WILL NOT WORK. AFTER RESTARTING THE VAN SOMETIMES SEVERAL TIMES IT FIXES ITSELF. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. I HAVE BEEN SEEING A LOT OF INFORMATION IN FORUMS ABOUT WATER GETTING ON THE PCM DUE TO A MANUFACTURE ERROR, BUT HAVE NOT SEEN A RECALL FOR THE ISSUE. AFTER REMOVAL OF THE AIR [XXX] TO DO MINOR MAINTENANCE TO THE VEHICLE WATER IS ABLE TO SEEP PASS A MISPLACED SPOT WELD AND DRIP ON TOP OF THE PCM UNIT. DAMAGE TO THE UNIT CAUSES SEVERAL ISSUES INCLUDING THE PROBLEM I AM FACING WITH MY VAN. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION SPECIALIST, WHO INFORMED THE CONTACT THAT THE TORQUE CONVERTER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS ALSO PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) HOWEVER, SIX MONTHS AFTER THE REMEDY WAS PERFORMED THE FAILURE RECURRED. THE RECALL REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 76,956 . ..UPDATED 01-10-14 *BF THE CONSUMER STATED THE DEALER INSTALLED A FAULTY TORQUE CONVERTER, OR DIDN'T INSTALL IT CORRECTLY, PER THE RECALL NOTICE. THE TRANSMISSION FAILED FIVE MONTHS AFTER THE REPLACEMENT OF THE TORQUE CONVERTER. UPDATED 01/15/14