2004 FORD FREESTAR Complaints

View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 FORD FREESTAR
    - UNION CITY , MI

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANS AXLE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE CONVERTER CLUTCH SOLENOID WAS DEFECTIVE. AS A RESULT, THE TRANSMISSION NEEDED TO BE REBUILT AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - INDEPENDENCE, KY

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE THIRD SEAT ANCHOR POINT BROKE SENDING THE SEAT FORWARD. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FAILURE WAS DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - FLORENCE, WI

    AFTER DRIVING TO THE STORE WITH MY KIDS I OPENED THE DRIVERSIDE SLIDING DOOR TO GET MY KIDS OUT. THE REAR QUARTER WINDOW EXPLODED. I COULD NOT FIND ANYWHERE WHERE THAT IT MADE CONTACT. NOW THEIR IS GLASS EMBEDDED IN CARSEATS AND CHILD SAFETY SEATS. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - HADDON TOWNSHIP, NJ

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WHEELS WOULD EXHIBIT A LOUD, ABNORMAL NOISE. THE NOISE WAS MOST PROMINENT WHEN THE CONTACT WAS ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ROTORS AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - OSWEGO, NY

    I CURRENTLY OWN A 2004 FORD FREESTAR MINIVAN. I HAVE BEEN EXPERIENCING START PROBLEMS FOR A COUPLE OF WEEKS NOW. I DROVE THE CAR ABOUT 10 MILES TO GET GAS. I TURNED THE ENGINE OFF TO FUEL UP. I ATTEMPTED TO START THE VEHICLE AND IT WOULD NOT START. I CALLED MY HUSBAND TO TRY TO JUMP START THE VEHICLE AND IT WORKED. DROVE THE CAR 1/4 MILE DOWN THE ROAD TO AUTOZONE TO HAVE THE BATTERY TESTED. THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE SEEMED TO BE REPAIRED AFTER THE BATTERY WAS REPLACED. ABOUT 5 DAYS AFTER THE BATTERY WAS REPLACED THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. I CALLED AAA TO HAVE IT TOWED TO THE FORD DEALERSHIP FOR REPAIRS. THE AAA MECHANIC TRIED TO START IT BEFORE JUST TOWING IT. HE MOVED THE SHIFTER TO NEUTRAL AND BACK AND STARTED TO VEHICLE RIGHT UP. MAYBE I DID NOT HAVE THE SHIFTER IN THE PROPER POSITION? SINCE THEN, THE VEHICLE HAS NOT STARTED UP QUITE A FEW TIMES....AT RANDOM TIMES, OVER THE LAST FEW DAYS. I WAS STRANDED AT THE DOCTORS OFFICE WITH A NO START. CALLED AAA AGAIN FOR A TOW AGAIN. HOWEVER, RIGHT BEFORE AAA GOT TO ME....THE VEHICLE STARTED RIGHT UP. I CANCELLED THE AAA CALL AND DROVE STRAIGHT TO THE DEALERSHIP FOR REPAIR. THE FORD DEALERSHIP CAN NOT FIND ANY PROBLEM AS TO WHY THE VEHICLE WILL NOT START. IT STARTS EVERY TIME FOR THEM. THE ALTERNATOR AND THE STARTER ARE FINE. THE BATTERY HAS BEEN REPLACED AND THERE ARE NO TRANSMISSION ERROR CODES BEING EMITTED.I HAVE A HUNCH THAT THIS IS AN ELECTRICAL PROBLEM. IT ISN'T ANYTHING ELSE. THE FORD DEALERSHIP EXPLAINED THAT THEY TOOK A LOOK AT THE PCM BUT COULD NOT SEE ANY WATER CORROSION. SO THEY DID NOT REPLACE IT. SO NOW, I AM FACED WITH PICKING UP THE VEHICLE AND NOT KNOWING WHEN I'LL BE STRANDED AGAIN BECAUSE THE VEHICLE WILL NOT START. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - LITHONIA, GA

    MULTIPLE TIMES SINCE APRIL 2013 THIS VEHICLE HAS STARTED STALLING AT STOP SIGNS AND TRAFFIC LIGHTS, WHEN SHIFTING GEARS THE VEHICLE'S GAS WOULD HAVE TO BE SLIGHTLY ACCELERATED FIRST AND THEN IT WOULD MOVE IN ITS GEAR WITH FORCE. STARTING IN JULY ALL THE VEHICLE'S POWER WOULD CUT OFF AT TRAFFIC LIGHTS AND STOP SIGNS AND WOULD HAVE TO BE RESTARTED. AFTER RECEIVING NOTICE OF THE 2013 RECALL FOR THE TORQUE CONVERTER AND TAKING IT TO A FORD DEALERSHIP, IT WAS THEN TOLD BY A DEALERSHIP SERVICE REP THAT THE TRANSMISSION WOULD NEED TO BE REPLACED DUE TO EXCESSIVE FLUIDS FROM THE TORQUE CONVERTER AFFECTING THE TRANSMISSION AND DAMAGING IT. THIS HAS TAKEN PLACE SEPT. 2013. *TR

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - LATHROP, MO

    2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE FIRST TIME THE TORQUE CONVERTER FAILED, IT WAS REPLACED UNDER WARRANTY AND THE ALL HE HAD TO PAY WAS A $100 DEDUCTIBLE. THE CONSUMER RECEIVED A RECALL NOTICE, AND THE LETTER STATED IF THE WORK HAD ALREADY BEEN PERFORMED, A REFUND WOULD BE ISSUED. THE CONSUMER RECEIVED HIS $100 BACK. HOWEVER, ON AUGUST 3, 2013, THE TORQUE CONVERTER FAILED AGAIN. THE SERVICE TECHNICIAN CONTACTED FORD, TO SEE IF ANY ASSISTANCE WAS AVAILABLE. FORD DENIED ANY FINANCIAL HELP.

    Source: CONSUMER LETTER
  • 2004 FORD FREESTAR
    - MIDLOTHIAN, VA

    ON THE WAY HOME FROM A DAY TRIP ABOUT 20 MILES FROM HOME WE GO THRU A BUSY INTERSECTION, ABOUT HALFWAY THRU WE LOSE ALL POWER LIKE IT HAS COME OUT OF GEAR. WE ARE LUCKILY ABLE TO COAST THRU. WHEN WE STOP ENGINE RUNS BUT HAVE NO FORWARD OR REVERSE GEAR. WE TAKE IT FOR THE RECALL AND THEY HAPHAZARDLY FIX TRANSMISSION, NOW LESS THAN 1500 MILES LATER THERE IS ALL KINDS OF NOISE AND HIGHWAY VIBRATION FROM DRIVETRAIN. FORD SAYS ITS NOT RELATED, BUT HOW CAN THAT BE. I FEEL ITS A MATTER OF TIME BEFORE THE TRANSMISSION FALLS OUT AGAIN. ITS NOT RIGHT THAT FORD HAS A KNOWN TRANSMISSION PROBLEM WITH THESE VEHICLES BUT ARE NOT FIXING THEM PROPERLY. IT FEELS LIKE A SCAM, THEY DO AS LITTLE AS POSSIBLE ON THEIR RECALL FIX SO THEY CAN SOAK YOU WHEN YOU HAVE TO BRING IT BACK.

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - COLQUITT, GA

    I WAS LEAVING MY RESIDENCE IN MY 2004 FREESTAR WHEN IT ALL OF A SUDDEN JUST CUT OFF. IT STARTED RIGHT BACK UP AND SHUT OFF AGAIN, STARTED BACK UP DROVE ABOUT 100 YARDS SHUT OFF AGAIN. I DROVE IT BACK TO MY HOUSE AS I HAD BARELY GOTTEN OUT OF MY DRIVE. HOWEVER TO DRIVE IT BACK TO THE HOUSE I HAD TO CONTINUALLY RESTART THE VEHICLE. NEXT DAY GOT IN IT AND IT WOULD NOT GO IN REVERSE AND IN NEUTRAL THE ENGINE IDLED UP VERY HIGH. I PUT IT IN DRIVE IT MOVED, PUT IT BACK IN REVERSE NOTHING REPEATED THIS ACTION, HEARD A LOUD CLICK AND VAN WENT IN REVERSE. AFTER A FEW MINUTES IT SEEMED TO CHANGE GEARS SITTING IN THE DRIVE. I HAVEN'T DRIVEN IT ANY WHERE, SCARED TO. ALSO WE JUST PURCHASED THIS VAN USED 10 DAYS AGO. DEALER SAID BRING IT IN HAS A 30 DAY WARRANTY. DID I MENTION IT RAINED SUNDAY AND I DIDN'T ATTEMPT TO DRIVE IT UNTIL WEDNESDAY AND ALL THIS STARTED. READ ON THIS SIGHT ABOUT ALL THE PCM PROBLEMS AFTER RAIN. *JB

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - ENGLEWOOD, FL

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 75 MPH THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER 2 HOURS BUT DID NOT OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT A FAILED SEAL WAS ALLOWING WATER TO LEAK INTO THE TRANS-AXLE VENT CAUSING A FAILURE TO THE PCM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE