2004 FORD FREESTAR Complaints
View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD FREESTAR- BLOOMINGTON, IN
I LOST POWER ALL OF A SUDDEN THROUGH THE TORQUE CONVERTER. THERE IS A RECALL ON SPECIFIC FREESTARS, BUT NOT MINE. I HAVE THE SAME ISSUE AS THE OTHERS. I ALMOST WAS HIT PULLING ONTO THE HIGHWAY BY A LARGER TRUCK. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- LITTLE BOWL , MA
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- ROCHESTER HILLS, MI
INTERMITTENTLY, WHEN I AM IDLING IN DRIVE (LIKE AT A LIGHT) WITH MY FOOT ON THE BRAKE, THE VAN WILL BEGIN TO SURGE AND LURCH FORWARD, SOMETIMES VIOLENTLY. ONLY PRESSING HARD ON THE BRAKE WILL KEEP IT FROM MOVING FORWARD AND CAUSING A CRASH. SOMETIMES HAPPENS IN REVERSE ALSO. THE TACHOMETER WILL SURGE UP TO HIGHER RPMS AND BACK DOWN AS IT LURCHES. SOMETIMES, IF IT IS VIOLENT ENOUGH, THE BATTERY LIGHT WILL FLASH OFF AND ON AS IF THE VEHICLE IS ABOUT TO STALL. SEEMS VERY DANGEROUS AS IT COULD CAUSE AN ACCIDENT WITH A NEARBY VEHICLE. *JB
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- SILVER SPRING , MD
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), THE VEHICLE LEAKED TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER REPAIRED THE VEHICLE TRANSMISSION AGAIN. THE CONTACT ALSO STATED THAT THE VEHICLE CONTINUED TO LEAK TRANSMISSION FLUID AFTER THE SECOND REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- MARCY, NY
FORD ISSUED A RECALL FOR LOSS OF FORWARD POWER DUE TO A TORQUE CONVERTER ISSUE. MY VEHICLE DID NOT EXHIBIT THE SYMPTOMS BUT I DECIDED IT WOULD BE A GOOD IDEA TO HAVE IT DONE, I WAS PLANNING TO KEEP THE VEHICLE FOR A WHILE. THE DEALERSHIP SAID IT WOULD TAKE 2 DAYS. THEY HAD VEHICLE OVER A WEEK. THAT WAS DECEMBER 2012. THEY HAD A PROBLEM; THEY DID NOT TELL ME. NOT LONG AFTER GETTING THE CAR BACK, I KNEW SOMETHING WAS DIFFERENT, I COULD NOT PUT MY FINGER ON IT. SOMETIME IN APRIL/MAY 2013 TIME FRAME, I HAD A COUPLE OF INCIDENTS WHERE THE CAR WOULD NOT GO FORWARD. I STOPPED, PUT THE CAR IN PARK, THEN DRIVE AND I WAS OK. I THOUGHT IT WAS A LINKAGE ADJUSTMENT ISSUE. THEN IN JUNE, IT FAILED WHILE GOING UP A HILL ON A VERY BUSY ROAD. I TURNED INTO A DRIVEWAY, BACK OUT, AND WENT DOWN THE HILL AND LIMPED TO THE DEALERSHIP. MY CAR WAS EXHIBITING THE EXACT SAME SYMPTOMS OF THE RECALL. THE DEALERSHIP SAID IT WAS DUE TO A ROTTED DIPSTICK HOUSING ASSEMBLY AND THAT MY REPAIR BILL WAS OVER $3500. I LET CAR SIT BECAUSE I DON'T HAVE MONEY. AFTER STEWING ABOUT THIS FOR MANY WEEKS, I CONTACTED FORD TO COMPLAIN. IN DECEMBER, THE MECHANICS WHO WORKED ON THE TRANSMISSION WOULD HAVE HAD TO DISCONNECT THE DIP STICK HOUSING. THEY HAD TO KNOW IT WAS RUSTY AND MAY HAVE EVEN DAMAGED IT TO THE POINT OF ALLOWING WATER IN. THEY IGNORED THAT DANGER. SINCE THE SYMPTOMS OF THE ISSUE ARE EXACTLY THE SAME AS DESCRIBED IN THE RECALL, THERE IS THE POSSIBILITY THAT FORD IS NOT BEING HONEST ABOUT THE REAL SOURCE OF THE PROBLEM. ADDITIONALLY, HOW MANY OF THEIR MODEL LINES USE THE SAME MATERIAL FOR THEIR DIP STICK HOUSING. IF THIS HAPPENS ON A HEAVY INTERSTATE, THIS COULD RESULT IN A MULTI CAR PILEUP AND DEATH.
Source: NHTSA WEB SITE -
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2004 FORD FREESTAR- HAMILTON, IL
STARTING ABOUT A YEAR AGO THIS VEHICLE SHOOTS GAS OUT WHILE TRYING TO FILL UP. GAS WILL SHOOT OUT ALL OVER WHOMEVER IS PUTTING IT IN. IT ALSO SHUTS THE PUMP OFF WITHOUT BEING FULL.THIS HAPPENS EVERY TIME. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- NEWBERRY, FL
WAS DRIVING WITH CRUISE CONTROL AND VEHICLE STARTED LURCHING WHILE DRIVING. WHILE IN PARK RPMS GO UP AND DOWN. FEEL LIKE VEHICLE IS STRUGGLING. HAD RECALL ISSUE TAKEN CARE OF LAST MONTH. DOORS ALSO LOCK WHEN THEY WANT TO AND SOMETIMES WINDOWS DON'T WORK. ALWAYS HAPPENS AFTER RAIN. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- SPRINGFIELD, MO
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED AND IN PARK, IT ERRONEOUSLY ROLLED AWAY AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- DULUTH, MN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- CLIFTON, NJ
VAN STARTED RUNNING POORLY SUDDENLY, THEN WOULD NOT RUN AT ALL. AFTER SHUTTING DOWN AND ALLOWING COOL DOWN TIME, RESTARTED VAN AND IT WOULD NOT GO INTO GEAR. RAN WELL IN PARK OR NEUTRAL, BUT SHIFTING INTO ANY GEAR WOULD "CLUNK" AND THE ENGINE WOULD IMMEDIATELY QUIT. AFTER 5 DAYS OF TROUBLESHOOTING, TRACED TROUBLE TO ENGINE PCM AFTER READING IN ON-LINE FORUMS ABOUT IT. FOUND PCM WET AND PINS ON PCM AND CONTACTS ON WIRE HARNESS CORRODED AND GREEN DUE TO WATER LEAKING PAST COWL-TO-BODY SEAL. THE PCM CONNECTOR IS NOT SEALED, SO IF WATER DOES DRIP ON IT, IT IS DRIPPING DIRECTLY ONTO BACK SIDE OF THE CONTACTS AND FORD DID RELEASE A TSB ABOUT THIS ISSUE BUT NOT A RECALL. TSB SAYS TO REMOVE SOME PLUGS FROM BODY (MY VAN IS SEVERELY RUSTED IN ONE OF THOSE 2 SPOTS), SEAL AROUND CLIPS THAT HOLD PLASTIC COWL TO BODY WITH SILICONE SEALANT AND ADD ADDITIONAL WEATHER STRIPPING ON THE OUTER EDGES OF COWL TO TRY TO PREVENT WATER. I HAD TO REPLACE MY PCM. HAD MY WIFE BEEN ON THE HIGHWAY WHEN THIS HAPPENED, THERE WOULD HAVE MOST CERTAINLY BEEN AN ACCIDENT OR INJURY. *TR
Source: NHTSA WEB SITE