2005 FORD FREESTAR Complaints
View complaints related to 2005 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2005 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 FORD FREESTAR- MOORESVILLE, NC
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE REAR PASSENGER SIDE TIRE FAILED, WHICH CAUSED BOTH CURTAIN AND PASSENGER SIDE AIR BAGS TO DEPLOY ERRONEOUSLY. THE DRIVER SUSTAINED MINOR BRUISES TO THE FACE FROM THE AIR BAG DEPLOYMENT. THE TIRE WAS REPLACED AND THE AIRBAGS WERE CUT. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 181,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 FORD FREESTAR- ADA, MI
I HAVE HAD THE CAR STOP AFTER AND DURING RAINY DAYS. MOST RECENTLY THE CAR WOULD NOT START OR MOVE DURING A HEAVY RAIN. I HAVE HAD TO WAIT DAYS UNTIL THE CAR DRIES OUT FOR THE CAR TO MOVE. HAVE TAKEN IT TO THE SHOP AFTER SEVERAL INSTANCES OF THIS SAME OCCURRENCE. THEY CAN NOT FIND OUT WHAT IS WRONG AS THE CAR RUNS OK? AFTER RESEARCHING ON THE INTERNET I HAVE COME TO THE CONCLUSION THAT IT IS WATER LEAKING ON AND INTO THE PCM CAUSING THE CAR TO NOT START OR MOVE. FORD DEALERSHIP HAS NOT BEEN ABLE TO SOLVE THE PROBLEM OR HAVE A SOLUTION? *TR
Source: NHTSA WEB SITE -
2005 FORD FREESTAR- BAYVILLE, NJ
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED IN JUNE 2012. THE DEALER INFORMED HER THAT SHE HAD TO ORDER THE RECALL PART AND THAT SHE SHOULD RECEIVE NOTIFICATION WHEN THE PART BECAME AVAILABLE. THE CONTACT RECEIVED THE LETTER AND CONTACTED THE DEALER WHO THEN STATED THAT THEY DID NOT HAVE THE PART AVAILABLE AND THAT SHE WOULD HAVE TO BE ADDED TO THE WAITING LIST. THE VEHICLE WAS NEVER REPAIRED. THE FAILURE MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 FORD FREESTAR- CLEARWATER, FL
THE PCM WENT BAD ON OUR VAN. WHEN REPLACED BY FORD WATER WAS REPORTED INSIDE THE PCM NOTING A WATER LEAK SOMEWHERE THAT FINDS ITS WAY TO THE COMPUTER (PCM). WE WERE TOLD TO GET A NEW WINDSHIELD. WE DID AT OUR EXPENSE. ABOUT A MONTH LATER SAME ISSUES WITH CAR. AGAIN PCM WAS BAD. WATER LEAKED INSIDE IT AGAIN. FORD TOLD ME THAT COULD COST UP TO $900.00 TO FIND LEAK AND REPAIR. THROUGH MY OWN INVESTIGATION ONLINE I FOUND SERVICE BULLETIN TSB 06-14-10 STATING THAT DURING REPAIR PROCEDURES OF A PCM INSPECT FOR WATER DAMAGE AND IF PRESENT PERFORM THE FOLLOWING SERVICE PROCEDURE. THE BULLETIN GOES ON TO DESCRIBE IN DETAIL HOW TO FIX WATER LEAK. THIS WAS NOT DONE ON MY VEHICLE RESULTING IN A BRAND NEW BUT NOW USELESS PCM. I WENT ALL THE WAY TO THE TOP AT THIS LOCAL FORD DEALERSHIP AND WAS TREATED POORLY, CONDESCENDINGLY, AND WAS TOLD THAT THE SERVICE BULLETIN DID NOT MEAN ANYTHING. I HAVE A USELESS VAN IN MY DRIVEWAY. *TR
Source: NHTSA WEB SITE -
2005 FORD FREESTAR- GRAND RAPIDS, MI
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE THROUGH THE RIGHT SIDE DOOR, THE DOOR FAILED TO STOP WHEN CONTACT WAS IN THE MIDDLE OF DOORWAY. THE VEHICLE HAD POWER SLIDING DOORS WHICH ARE SUPPOSED TO STOP IF PERSON WAS ON THE WAY. ALSO, THE CONTACT MENTIONED THAT THE LEFT SIDE DOOR FAILED TOO. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND SUGGESTED THAT THE AUTOMATIC DOORS SHOULD BE DISCONNECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 108,900 AND THE CURRENT MILEAGE WAS 109,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 FORD FREESTAR- MATFIELD GREEN, KS
2005 FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER FAILURE WHILE DRIVING ON THE HIGHWAY. *TGW THE CONSUMER STATED IT COST $ 2,552.53 TO INSTALL A RE-BUILT TRANSMISSION/TORQUE CONVERTER. THE CONSUMER STATED HE RECEIVED A RECALL LETTER IN THE MAIL, STATING HE MAY BE ELIGIBLE FOR A REFUND FOR HIS OUT OF POCKET EXPENSES. THE CONSUMER CONTACTED THE DEALER ABOUT THE REFUND AND WAS INFORMED THE MAXIMUM AMOUNT AVAILABLE TO COVER THE REPAIR BILL WAS LESS THAN $ 1,500. RECALL # 12V006000
Source: CONSUMER LETTER -
2005 FORD FREESTAR- HARTWELL , GA
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND INDEPENDENTLY CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER TAKEN TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT TORQUE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE DEALER ALSO DISCOVERED SHAVINGS IN THE TRANSMISSION FROM THE TORQUE CONVERTER FAILING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD REPLACE THE TORQUE CONVERTER AT THEIR EXPENSE BUT WOULD NOT COVER ANY OF THE ADDITIONAL DAMAGES. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 FORD FREESTAR- WOLCOTT, NY
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO FAILED TRANSMISSION. RECALL 12V006000. *TGW THE CONSUMER STATED HE RECEIVED A DENIAL LETTER FROM FORD REGARDING A REQUEST FOR REIMBURSEMENT. FORD STATED IN THE LETTER, THAT THEIR RECORDS INDICATED A REFUND HAD ALREADY BEEN PROCESSED FOR THE REPAIR. THE CONSUMER STATED NO REFUND WAS EVER ISSUED TO HIM. IN DECEMBER 2011, THE VEHICLE BROKE DOWN. THE CONSUMER HAD THE VEHICLE TOWED AND A DIAGNOSIS REVEALED THE TRANSMISSION NEEDED TO BE RE-BUILT AT A COST OF $3,000. THE CONSUMER PAID $525 FOR THE REMOVAL OF THE TRANSMISSION, PARTIALLY DISMANTLING IT, IN ORDER TO DIAGNOSE THE PROBLEM AND RE-MOUNTING OF THE TRANSMISSION INTO THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REMOVAL, DIAGNOSIS, TOWING AND TAX ON THE VEHICLE.
Source: CONSUMER LETTER -
2005 FORD FREESTAR- CUSTER, WA
WAS TRAVELING FROM CALIFORNIA TO WASHINGTON. STOPPED ON REST AREA.MY FREE* DID HAVE ONLY REAR GEAR ON. COULDN'T MOVE FOR SEVERAL HOURS UNTIL TRANSMISSION COOLED DOWN. DROVE VERY CAREFULLY, TRYING NOT HIT THE BRAKES, BECAUSE AS SOON AS I PUSH BRAKE PEDAL TRANNY STOPS WORKING UNTIL COMPLETELY COOLED DOWN. (HAD TO SPEND MANY HOURS ON THE ROAD BECAUSE IT IS IMPOSSIBLE TO CROSS 2 STATES AND NOT HIT THE BRAKES) FORD ISSUED RECALL IN MARCH 2012, BUT DEALERS DOES NOT HAVE PARTS TILL NOW. *TR
Source: NHTSA WEB SITE -
2005 FORD FREESTAR- FAYETTEVILLE, NC
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO LOSING CONTROL OF THE FORWARD MANEUVERING *TGW THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED AND ACCORDING TO THE WEBSITE, HE SHOULD HAVE RECEIVED TWO OWNER NOTIFICATIONS LETTERS. HOWEVER, HE NEVER RECEIVED ANY CORRESPONDENCE REGARDING RECALL # 12V006000. *JB
Source: CONSUMER LETTER