2004 FORD FREESTAR Complaints
View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD FREESTAR- WORCESTER, MA
BOUGHT THIS VAN AT 37106 MILES. VAN SERVICED FOR STEERING RACK, STRUTS, SWAYBAR LINKS AND SPRINGS AT APPROX 68000 MILES. THE STEERING RACK NEEDED TO BE REPLACED TWICE. SPENT OVER $2000. MILES NOW ARE 70015 AND STEERING PROBLEMS HAVE RESURFACED. I HAD A DODGE CARAVAN THAT GAVE ME OVER 86000 MILES WITH MINIMAL REPAIRS. I WILL NEVER PURCHASE A FORD PRODUCT AGAIN. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- PLATTSBURGH, NY
RECENTLY HAD THE TRANSMISSION TORQUE CONVERTER CHANGED UNDER RECALL. TODAY IT WAS RUNNING ROUGH, AND WOULD STALL OUT. IT WAS A DANGEROUS SITUATION AS I WAS IN HEAVY TRAFFIC AT THE TIME. IT SEEMS THAT THIS PROBLEM. HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME CAR. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- ATLANTA, GA
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE AIR CONDITIONING WOULD NOT COOL THE INSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADDED FREON, BUT IT DID NOT CORRECT THE PROBLEM. THE DEALER ALSO STATED THAT THE COMPRESSOR WAS OPERATING PROPERLY. THE CONTACT STATED THAT THE AIR CONDITIONING DID NOT SEEM TO TRULY START WORKING UNTIL THE VEHICLE SPEED WAS AT 40 MPH AND ABOVE. THE VEHICLE WAS NOT FURTHER REPAIRED.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 140,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- BLACK RIVER FALLS, WI
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT AS THE VEHICLE ABNORMALLY PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS PROBABLY SOMETHING WRONG WITH THE FRONT END SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 174,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- MUNDELEIN, IL
WHILE DRIVING MY SON TO SCHOOL, VEHICLE STALLED AT 45 MPH AND ENGINE DIED. GOT VEHICLE STARTED AGAIN, DIED AGAIN, MANAGED TO GET VEHICLE BACK HOME. THIS ISSUE HAS BEEN HAPPENING INTERMITTENTLY EVER SINCE WITH NO WARNING ENGINE WILL DIE WHILE DRIVING VEHICLE. I HAVE BEEN ADVISED BY A MECHANIC THAT THIS IS DUE TO THE PCM GETTING WET REPEATEDLY. AFTER RESEARCHING ISSUE ON-LINE, THIS APPEARS TO BE A DESIGN ISSUE THAT FORD SHOULD ADDRESS IMMEDIATELY BEFORE IT RESULTS IN A FATALITY. *TR
Source: NHTSA WEB SITE -
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2004 FORD FREESTAR- ELMWOOD PARK, IL
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS A GAPING HOLE IN THE REAR WHEEL WELL, CAUSING THE THIRD ROAD STRIKER AND LATCH TO FRACTURE. THE FAILURE PREVENTED THE THIRD ROW SEAT FROM LOCKING INTO PLACE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) HOWEVER, THE TECHNICIAN NOTIFIED THE OWNER THAT THE WATER DAMAGE CAUSED MOLD AND CORROSION TO FORM IN THE QUARTER PANEL, SEAT BELTS, LEFT THIRD ROAD SEAT AND THE CARPET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE ADDITIONAL REPAIRS WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- ELWOOD, IN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT WATER WAS SEEPING INTO THE CONNECTOR AND CAUSING A SHORTAGE HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 150,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- WHITEVILLE , NC
HI I AM [XXX] WAS OUT FRIDAY AT ABOUT 5.30 WHEN MY 2004 FREE STAR VAN STARTED ACTING UP IT CUT OFF 3 TIME RIGHT AT A LIGHT THIS IS [XXX] JUST GOT THE VAN 6 MOS AGO FOR 9,300 AT A FORD DEALER IN LEXINGTON NC .MAYBE GOING TO QUIT BUYING FORD ECT CAR VAN WHAT EVER HAD TO CALL MY DAD TO COME HELP ME THE VAN WOULD NOT RUN OR START BECAUSE OF THE PCM BOX HAD WATER ON IN IT .NOW FORD DON'T WANT TO DO A [XXX] THING BUT MAKE ME PAY MORE MONEY JUST GOT THE VAN FOR 9,300 NOW GOT TO PAY 1,2600 AT A FORD DEALER IN WHITEVILLE NC I DON'T HAVE THE MONEY BUT MY DAD AND BOTHER IS GOING TO PAY FOR IT TO GET FIX THIS TIME MAYBE SALE THE [XXX] 2004 FREE STAR VAN SOON I DON'T WANT TO BUT IF I DON'T SALE IT MAY HAPPEN AGAIN TO ME .FORD NEED TO RECALL THIS [XXX]NOW BEFORE SOMEONE GET KILLED I WHEN DOWN THE ROAD AND COULD NOT CONTROL MY VAN AND NOW I HAVE BRAKES WENT OUT TO ?????LOOK FORD SEND ME MY MONEY BACK 1,12200 TO ME IN WHITEVILLE NC 2872 TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- BLUFFTON, IN
WAS GOING TO ACCELERATE AND WHEN I DID THE VEHICLE JUST STOPPED GOING, THE VEHICLE DID STAY ON NO LIGHTS NO WARNING I COASTED TO SIDE OF ROAD. STOPPED THEN TRIED TO GO AGAIN AND THE TRANSMISSION WOULD NOT ENGAGE. TRIED ALL THE GEARS AND NOTHING WOULD ENGAGE HAD TO CALL TOW TRUCK TO COME GET IT NOW WAITING ON MECHANIC TO TELL ME WHAT IS GOING ON! *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- MENOMONIE, WI
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DOOR LATCH WOULD NOT RELEASE FOR THE DOOR TO BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE REAR DOOR LATCH. THE DEALER WAS UNABLE TO RELEASE THE DOOR LATCH DUE TO EXCESSIVE MOISTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN I.D. NUMBER 13V081000 (SEATS) BUT TO NO AVAIL. THE CONTACT HAD TO TAKE THE VEHICLE TO A SECOND DEALER TO HAVE THE VEHICLE REMEDIED PER THE RECALL. THE FAILURE MILEAGE WAS 154,430.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE