2004 FORD FREESTAR Complaints

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT HUB, ROTORS, AND WHEEL BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THAT NHTSA CAMPAIGN NUMBER: 04V446000 (WHEELS) WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,000. *TR

MY VAN WOULD NOT GO IN REVERSE , WHEN IT FINALLY DID IT KEPT DYING . TOOK TO FORD DEALERSHIP THE PROBLEM WAS THE COMPUTER BRAIN COST 1100. 2DAYS LATER THE EXACT SAME THING. THE PROBLEM IS SUDDEN LEAVING U STRANDED WITH NO WARNINGS. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPORADICALLY SLIP AND THE VEHICLE WOULD STALL SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE FULFILLMENT OF THE RECALL SERVICE. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE TRANSMISSION FLUID WAS BURNED AND THE GEARS WERE AFFECTED BY THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME TO CORRECT THE INITIAL FAILURE. THE CURRENT MILEAGE WAS 170,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 158,000. *TR

WHILE DRIVING TO TAKE MY HUSBAND TO WORK IN THE RAIN MY WIPERS BEGAN TO SLOWLY LOSE POWER AND SLOW DOWN, THEN MY RADIO SHUT OFF, MY HEAD LIGHTS BEGAN TO TURN OFF THEN OFF THEN THEY LOSS POWER, FINALLY MY DASHBOARD BEGAN TO HAVE THE OIL LIGHT AND ABS LIGHT AND EMERGENCY BRAKE LIGHT COME ON, THEN THE BATTERY LIGHT TURNED ON I TOOK IT TO A MECHANIC AND THEY SAID IT SOMETHING ELECTRIC AND MAYBE THE PCM I CONTACTED FORD AND THEY SAID THEY HAVE NO RECALL FOR THAT AND CAN'T HELP ME UNLESS I WANT TO PAY OUT OF POCKET. MY MECHANIC ALSO SAID THEY HAVE SEEN MANY OTHER FORD FREESTARS WITH THIS PROBLEM AS THE VAN WAS MADE THAT THE PCM IS LOCATEDWHERE WATER COMES IN WITH RAIN AND RUINS THEM. WE ARE AFRAID THAT AN ELECTRIC PROBLEM MAY CAUSE A MISFIRE AND EVEN A FIRE TO THE VEHICLE.THIS IS MY ONLY VEHICLE I HAVE AND STRONGLY DEPEND ON IT SINCE I AM 6.5 MONTHS PREGNANT AND HAVE A 2 YEAR OLD AND AM AFRAID OF BEING STRANDED SOMEWHERE WITH HIM. HAD I KNOWN THAT THIS CAR WAS SO UNRELIABLE AND IRRESPONSIBLE FOR THEIR MISTAKES AND UN WILLING TO HELP, I WOULD OF PURCHASED A FOREIGN CAR WITH BETTER WARRANTY AND QUALITY AS WELL AS BETTER SERVICE. *TR

MY WIFE WAS DRIVING KIDS TO SCHOOL ON THE HIGHWAY AND WITHOUT WARNING THE CAR VIBRATED EXCESSIVELY AND DIED. THERE WERE NO INJURIES ALTHOUGH ALL WERE VERY SHAKEN. I HAD THE VEHICLE TOWED TO JACKSON FORD WHERE THERE WAS A RECALL ON THE TORQUE CONVERTER. JACKSON REPLACED THE TORQUE CONVERTER AND TEST DROVE THE VEHICLE. THEY CONTACTED ME TO TELL ME THAT THE RECALL WORK WAS COMPLETE AND THAT THEY HAD ANOTHER REPAIR FOR A CAM POSITIONER TO DO BUT THEY HAD TO ORDER THE PART. THE NEXT DAY I WAS INFORMED THE PART HAD CAME IN BUT AS THEY WERE PULLING THE VEHICLE IN THE SHOP IT LOST FORWARD MOVEMENT AGAIN. I ASKED THEM IF THEY WERE GOING TO REPAIR THIS AND I WAS TOLD THAT THEY THOUGHT IT WAS AN INTERNAL ISSUE AND IT WAS NOT THEIR RESPONSIBILITY. IF I WANTED IT REPAIRED IT WOULD COST $3800.00. I CONTACTED FORD MOTOR COMPANY AND THEIR REPRESENTATIVE ALSO SAID THAT THE TORQUE CONVERTER WAS WHAT WAS RECALLED NOT ANY INTERNAL ISSUES WITH THE TRANSMISSION. FORD MOTOR COMPANY ALSO TOLD ME THAT ANY FURTHER REPAIR WOULD BE MY RESPONSIBILITY. MY ARGUMENT WAS THAT THE VEHICLE LOOSING POWER WHILE DRIVING AT HIGHWAY SPEEDS AND VIBRATING AGGRESSIVELY IS WHAT MOST LIKELY CAUSED ANY OTHER DAMAGE. FORD MOTOR COMPANY AND THE JACKSON FORD DEALERSHIP DISAGREE. *TR

TRAVELING AT 55 MPH, VEHICLE SUDDENLY LOST FORWARD MOTIVE POWER IN TRAFFIC. VEHICLE WOULD NOT SHIFT INTO REVERSE OR DRIVE. VEHICLE WAS STALLED IN NEUTRAL. HAD TO SHUT OFF THE VEHICLE AND RESTART AFTER SEVERAL MINUTES. DRIVE ENGAGED FOR TWO MINUTES, THEN LOST POWER AGAIN. VEHICLE HAD TO BE TOWED TO FORD MOTOR COMPANY WHERE THE TORQUE CONVERTER WAS REPLACED PER RECALL. VEHICLE WILL STILL NOT ENGAGE IN FORWARD OR REVERSE. FORD TECHNICIANS SAID THEY ARE UNSURE OF THE PROBLEM, THAT THE RECALLED PART SHOULD HAVE FIXED THE ISSUE. *TR

ON CHRISTMAS EVE 2012 WE DROVE TO OUR PARENTS HOUSE WE HEARD SOMETHING RUBBING AGAINST THE REAR DRIVER SIDE TIRE. WHEN WE INVESTIGATED WHAT WAS GOING ON WE FOUND THE 3RD ROW SEAT LATCH HAD ALMOST DETACHED BUT WAS RUBBING AGAINST THE TIRE IT EVENTUALLY FELL OFF AS WE TRIED TO GET IT TO RECONNECT. WE RECEIVED A RECALL LETTER IN APRIL BUT WAS UNAWARE OF THE POTENTIAL DANGER THAT DRIVING LIKE THIS FOR 3 MONTHS HAD CAUSED . AT REPAIR SHOP VEHICLE WOULD NOT PASS INSP DUE TO ROTTED WHEEL WELL AND SPRINGS ALSO ROTTED WE CALLED LOCAL DEALER FOR APPT ON RECALL. TO MY DISMAY A COUPLE OF THINGS THAT ARE VERY CONCERNING TO ME OCCURRED I RECEIVED A CALL LATER THAT DAY FROM THE DEALER STATING THAT THEY WHERE HAVING PROBLEMS WITH FORD COMPANY ITSELF THE LATCH HAD FALLEN OFF AND THEY HAD THE PARTS TO REPLACE IT BUT THEY COULD NOT ATTACH IT TO THE REAR WELL BECAUSE IT WAS ROTTED AND NOT ONLY THAT THEY ALSO TOLD US THE SPRINGS COULD FALL OUT AND COLLAPSE THE REAR SUSPENSION IF IT WAS DRIVEN AGAIN WHEN THEY TOLD THE FORD REPRESENTATIVE THIS THEY SAID JUST WELD A METAL PIECE OVER THE WELL WHEEL AND JUST ATTACH IT ON THEIR DEALER DECLINED BECAUSE THIS WOULD STILL BE A DANGEROUS SITUATION TO DRIVE BECAUSE OF THE REAR SPRINGS IF DRIVEN COULD DROP THE WHOLE REAR SUSPENSION WHILE DRIVING FORD REP SAID NOT OUR PROBLEM YOU NEED TO COMPLETE THE RECALL AND THE CUSTOMER HAS TO PAY FOR THE SPRINGS TO BE REPAIRED . THIS IS TOTALLY UNACCEPTABLE TO ME IT OBVIOUS THAT THE LATCH SITUATION AND CORROSION HAS CAUSED THIS WHOLE PROBLEM TO HAVE THEM TRY TO HAVE THE DEALER PUT IN EFFECT A BANDAGE ON THE SITUATION AND LET MY FAMILY RISK THERE LIFE DRIVING THIS VAN IS CORRUPT TO THE CORE. THE DEALER WAS ABLE TO GET THE AREA FORD REP TO COME OUT AND LOOK AT THE VEHICLE IN THE NEXT COUPLE OF DAYS. BUT I CANNOT EMPHASIS MORE WHAT THEY TRIED TO DO TODAY WAS WITHOUT QUESTION UNETHICAL . *TR

AS I SEE THIS IS A VERY COMMON PROBLEM WITH ALL MODEL YEAR FREESTAR VANS. WATER LEAKS ONTO THE PCM AND SHORTS OUT THEN YOUR VAN WON'T RUN OR IF IT DOES NOT VERY WELL. MINE WON'T START AND GIVES ALL KINDS OF RANDOM MIL CODES. WAS DIAGNOSED WITH WATER IN PCM. PLAIN AND SIMPLE FORD NEEDS TO ISSUE A RECALL FOR THIS BECAUSE ALL THE VANS HAVE IT OR WILL GET IT. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRANSMISSION BECAME SEIZED IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE FAILURE SPECIFIED ON NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WAS NOT THE PROBLEM THE VEHICLE WAS EXPERIENCING AND WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR