2004 FORD FREESTAR Complaints
View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD FREESTAR- HIGHLAND, MI
I HAVE HAD THIS VAN 1 MONTH AND PAID $8000,ITS MY FIRST CAR PAYMENT,86,000 MILES AND I AM LOSING POWER AND THE WATER LIGHT IS COMING ON THE VAN IS JERKING WHEN DRIVING THIS,,I WANT TO LEARN ABOUT THE LEMON LAW IN MICHIGAN. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- LAWRENCEVILLE, NJ
THE PANEL THAT THE LATCH IS BOLTED TO WAS CORRODED AND CAME OF LEAVING NO PLACE FOR THE LATCH ON THE DRIVE'S SIDE TO ATTACH TO. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- MUNFORD, TN
BASICALLY, WHEN IT'S WET OUTSIDE THE CAR DIES AFTER STARTING. THERE WILL BE A LOUD SCREECHING SOUND COMING FROM UNDER THE HOOD AND THEN IT WILL JUST STUTTER AND STALL OUT. IT WILL START RIGHT BACK UP BUT THEN IT WILL DIE AGAIN. THIS WILL EVEN HAPPEN WHILE DRIVING DOWN THE ROAD. IT SEEMS TO ONLY HAPPEN WHEN IT'S WET OUTSIDE SO FAR BUT WE HAVE NO IDEA WHAT IT CAUSING IT AND THE DEALER IS NO HELP AT ALL. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- BUFFALO, NY
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER MODULE AND THE COIL PACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FOUR MORE TIMES. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- LEVITTOWN, PA
TL* THE CONTACT OWNS A 2004 FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD GRINDING SOUND WAS HEARD COMING FROM THE REAR TIRES. THE CONTACT ALSO STATED THAT THE WHEEL MOUNT AND WHEEL WELL WERE RUSTED. IN ADDITION, THE THIRD ROW LATCH FAILED AND THE SEATS WERE UNABLE TO STAY FOLDED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE WHEEL WELL AND LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 FORD FREESTAR- SALEM, VA
AFTE RPARKING VAN NOSE IN,ATTEMPTED TO REVERSE WITH NO RESPONSE FROM VEHICLE AFTER MULTIPLE ATTEMPTS TO BACK UP WAS FINALLY ABLE TO REVERSE VERY SLOWLY WITH MINIMAL POWER. WHEN PLACED IN DRIVE TOOK SEVERAL ATTEMPTS AT ACCELERATION TO MOVE FORWARD. TRANSMISSION FLUID CHECKED BY MYSELF AND ADVANCE AUTO PARTS EMPLOYEE AND FOUND TO BE AT PROPER FLUID LEVEL.DROVE VEHICLE 30 MILES WHEN IT CUT OFF COMPLETELY,WAS ABLE TO GET VEHICLE TO SIDE OF ROAD(IT WAS RAINING HEAVILY AND FOGGY AS WELL). WAS AGAIN ABLE TO GET VAN GOING AND MADE IT ANOTHER 15 MILES BEFORE IT CUT OFF ON ME AGAIN AND WAS AGAIN DIFFICULT TO TAKE OFF AND REQUIRED ONCE AGAIN MULTIPLE ATTEMPTS TO GET IT MOVING. FINALLY MADE IT ANOTHER 5 MILES HOME AND PARKED VEHICLE. HAD RECEIVED NOTICE 2 MONTHS EARLIER FROM FORD RE A RECALL RELATED TO TORQUE CONVERTER. MECHANIC AT MAGIC CITY FORD IN ROANOKE,VA. SAID PROBLEM WITH MY TRANSMISSION HAD NOTHING TO DO WITH TORQUE CONVERTER WITHOUT DRIVING OR WORKING ON VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- ROCKFORD, MI
BACK SEAT WOULDN'T LATCH. FOUND ROTTEN WHEEL WELL DUE TO RUST AND CORROSION AND LATCH FELL OUT ALONG WITH A PIECE OF THE WHEEL WELL. NOW, THERE IS A HOLE WHERE THE LATCH WAS AND THE REAR SEAT IS UNSAFE DUE TO THE FACT THAT THERE IS NO LATCH TO HOLD IT IN PLACE. I HAVE THREE KIDS SO NOW THEIR LIFE IS IN JEOPARDY AND THE VAN ISN'T EVEN 10 YEARS OLD. WE'VE HAD SO MANY ISSUES WITH THIS VAN. ALSO, THE COMPUTER HAD TO BE REPLACED DUE TO WATER DAMAGE. WE WERE TOLD CHEVY HAD THE SAME PROBLEM OF WATER COMING RIGHT DOWN ONTO THE COMPUTER AND THEY DESIGNED A PART FOR IT, BUT NOT FORD. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- LOUISVILLE, KY
THE LEFT REAR 3RD ROW SEAT ANCHOR PLATE, MOUNTED NORMALLY TO THE LEFT REAR INNER WHEELHOUSE AS AN INTEGRATED PART OF THE WHEELHOUSE, HAS RUSTED AROUND THE PLATE EDGES AND THE ENTIRE PLATE IS SEPARATING FROM THE WHEELHOUSE ASSEMBLY. CURRENTLY IT IS RUSTED THRU ON THE LEFT , RIGHT, AND BOTTOM EDGES OF THE MOUNTING PLATE, REMAINING ATTACHED ONLY ALONG ITS TOP EDGE. THIS IS LETTING ROAD MOISTURE INTO THE INTERIOR REGIONS OF THE VAN, SOILING CARPET AND JUTE, CAUSING ODOR AND POSSIBLE MOLD DEVELOPMENT. THE 3RD ROW SEAT CAN NO LONGER BE SAFELY ATTACHED. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- SOUTH COLBY, WA
CAR LURCHED FORWARD AT A STOP. AFTER THAT CHECK ENGINE LIGHT CAME ON. FURTHER DIAGNOSES BY FORD INDICATED TRANSMISSION WAS DAMAGED. THIS IS 5 MONTHS AFTER TORQUE CONVERTER WAS REPLACED AS PART OF A RECALL. OBVIOUSLY TRANSMISSION WAS DAMAGED DUE TO FAULTY TORQUE CONVERTER. LOTS OF PEOPLE ON-LINE REPORTING SIMILAR INCIDENTS. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- HOPEWELL JUNCTION, NY
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE LEFT SIDE OF THE REAR SEAT WAS NOT BOLTED TO THE FLOOR. THE PLATE THAT WAS HOLDING THE SEAT IN PLACE WAS COVERED WITH RUST AND DISCONNECTED LEAVING A HOLE NEAR THE LEFT REAR WHEEL WELL WHICH CAUSED THE SEAT TO MOVE. THE PLATE ON THE RIGHT SIDE OF THE SEAT WAS ALSO COVERED WITH RUST, BUT HAD NOT BROKEN AWAY FROM THE STRUCTURE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 119,300. UPDATED 02/26/13*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS BEYOND ITS 5YRS CORROSION WARRANTY.UPDATED 03/1/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE