2004 FORD FREESTAR Complaints

VAN WON'T START THOUGHT IT WAS FUEL PUMP HAD IT TOWED & REPLACED COST $500 VAN STARTS THEN SHUTS OFF MECHANIC SAID PCM MALFUNCTION DEALER SHOULD FIX IT! HELP FORD STAND BY THERE VEHICLE! COMPLAIN. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION BECAME DEFECTIVE DUE TO THE OIL NOT BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

HAD TORQUE CONVERTER REPLACED IN 2010 BEFORE THE RECALL FOR ALMOST $2000.00 FROM A FORD DEALER. THEY REPLACED IT WITH ANOTHER DEFECTIVE TORQUE CONVERTER. NOW FORD WILL NOT GIVE MY MONEY BACK AND THEY WILL NOT REPLACE THE DEFECTIVE CONVERTER. IT'S EITHER $1450 OR A NEW CONVERTER, NOT BOTH. FORD HAS NOW SOLD ME TWO RECALLED TORQUE CONVERTERS AND WILL NOT GIVE ME WHAT I PAID AND FIX THE PROBLEM. IT'S NO WONDER THEY DIDN'T NEED A BAILOUT WITH THEIR SHADY BUSINESS PRACTICES. THEY ARE STEALING FROM THEIR CONSUMERS. OUTRAGED AND SEEKING LEGAL ADVICE. I URGE OTHERS TO DO THE SAME. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHENEVER SHE ENGAGED THE BRAKE PEDAL, IT FELT HOT TO THE TOUCH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE SHE NOTICED THAT THERE WAS A PIECE OF METAL RUBBING AGAINST THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE REAR WHEEL WELL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 84,000.

THE ELECTRICAL HAS BEEN WIGGY EVER SINCE --JUST AFTER THE FACTORY WARRANTY RAN OUT. THIS INCLUDES: BACK-UP SAFETY SENSORS STOPPED WORKING, HEATED DRIVERS SEAT STOPPED WORKING(PASSENGER STILL WORKS), THE STEREO SYSTEM DOESN'T HAVE ALL OF IT'S FUNCTIONS, PASSENGER AIRBAG LIGHT IS ON, VAN VERY NOISY WHEN BACKING UP--WE CALL IT THE MOOSE. HAD TO REPLACE TRANSMISSION AND THEN WE GET RE-CALL NOTICE! AND, IT STILL DOESN'T FEEL 100% STILL WAITING FOR A REFUND(?) BRAKES ARE SQUISHY--EVEN AFTER REPLACEMENT OF FRONT END EVERYTHING! SIDE ELECTRIC DOORS WILL SOMETIMES OPEN AND CLOSE SEVERAL TIMES UNTIL WE JUST HAVE TO MANUALLY FORCE THEM TO STAY CLOSED. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH SMOKE EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER WHEN SHE NOTICED THAT FLAMES WERE COMING FROM UNDER THE VEHICLE RIGHT BEFORE IT WAS COMPLETELY ENGULF IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE DEALER WAS CONTACTED WHO STATED THAT THE FAILURE MIGHT HAD BEEN CAUSE BY THE TORQUE CONVERTER AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 86,000.

I WAS ROTATING MY TIRES AND NOTICED THAT INSIDE EACH REAR WHEEL WELL THERE WAS A PANEL PATCHED IN FROM THE FACTORY THAT WAS RUSTING TERRIBLY, WITH THE DRIVERS SIDE BEING MUCH WORSE AND ALMOST COMPLETELY FALLING OFF THE BODY. WITH SOME FURTHER INVESTIGATION I DISCOVERED THAT THE PANEL ACTUALLY HOLDS THE ANCHORS FOR THE REARMOST FOLDING SEAT. AS I STATED, THE DRIVERS SIDE IS ALMOST RUSTED OFF THE CAR AND THERE IS A GIANT HOLE THAT IS LETTING WATER AND SNOW INSIDE THE VAN AND RUINING THE CARPET AND PADDING. I FREQUENTLY CARRY MULTIPLE CHILDREN,SOME IN CHILD SAFETY SEATS, AND COULD NOT IMAGINE WHAT WOULD HAPPEN DURING A COLLISION IF THE REAR SEAT ANCHOR WERE TO SEPARATE FROM THE VAN. I SERIOUSLY HOPE THAT THERE IS SOME KIND OF RECALL, AS THIS VEHICLE IS NOT YET 10 YEARS OLD AND THE REST OF THE BODY IS STILL IN GREAT SHAPE. THIS IS NOT JUST A SURFACE RUST ISSUE, IT IS A SAFETY HAZARD TO ANYONE OWNING THIS TYPE OF VAN AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR FIXING IT AS I'M SURE THE REPAIR IS NOT EASY OR CHEAP. *TR

MANY ISSUES WITH THE VAN & THEY CONTINUE. PURCHASED FROM 1 PREVIOUS OWNER, JAN '09 AROUND 60K MAY 2010, 74K MILES- REPLACED SPARK PLUGS & WIRES, FUEL SYSTEM CLEANER: ROUGH IDLE $432.23 DEC 2010, 83K MILES - REPLACED FRONT AXLE & SWAY BAR LINKS: $822.89 APRIL 2011, ? MILES, - REPLACED PLUGS & WIRES, COIL PACK: ROUGH IDLE $700.85 JAN 2012, 100K MILES - REPLACED PVC EVAP HOSE, R&R FUEL FILTER, FUEL INJECTOR CLEANER: ROUGH IDLE $228.40 AUG 15 2012, 106K MILES - RECALL, TORQUE CONVERTER REPLACED: COSTING ME $162.14 TO REPLACE SEALS & TRANSMISSION FILTER AUG 16 2012, 106K MILES - REPLACED EGR VALVE: ROUGH IDLE & ENGINE LIGHT ON AFTER RECALL FIX $135.95 (DEALERSHIP WAS KIND ENOUGH TO ONLY CHARGE FOR LABOR) AUG 31, 2012, 107K MILES - ENGINE IS STILL RUNNING ROUGH, PIERCING NOISE WHILE DRIVING, SOMETIMES IT GOES AWAY WHEN I AM TURNING. *TR

VEHICLE LOST POWER WHILE DRIVING. THERE WAS NO POWER STEERING OR POWER BRAKES AND THE ENGINE STOPPED RUNNING. THERE WAS NO WARNING BEFORE THE POWER FAILURE. VEHICLE WAS ABLE TO BE STARTED UP AFTER POWER FAILURE. THE SAME EVENING, STARTING UP THE VEHICLE, THE IDLE WAS ROUGH AND THE POWER FAILED IN ABOUT 1 MINUTE. VEHICLE WAS BROUGHT TO A FORD DEALER THE NEXT MORNING AND THEY COULD NOT REPLICATE THE PROBLEM AND NO ENGINE CODES WERE PRESENT. ABOUT 1 WEEK LATER, AFTER A RAIN STORM, THE POWER FAILED AGAIN WHILE DRIVING AT 30 MPH. IT WAS POSSIBLE TO START THE VEHICLE AFTER THE POWER FAILURE. A FORD DEALER LOOKED AT THE VEHICLE AFTER THE LATEST POWER FAILURE AND COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ENGINE CODES. IN APRIL 2010, I EXPERIENCED A SIMILAR PROBLEM WHICH WAS CAUSED BY WATER GETTING INTO THE PCM. WITHIN A MONTH IN 2010, THE PCM WAS REPLACED TWICE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR QUARTER PANEL ON THE DRIVER SIDE HAD EXCESSIVE RUST BUILD UP AND AS A RESULT, THE PANEL RUBS ON THE TIRE WHILE DRIVING. THE CONTACT DECIDED TO REMOVE PART OF THE QUARTER PANEL IN ORDER TO STOP THE TIRE FROM RUBBING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE QUARTER PANEL NEEDED TO BE REPLACED WITH NEW METAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.