2004 FORD FREESTAR Complaints

LEFT REAR SEAT ANCHOR WAS LOOSE, SO WE LOOKED. A LARGE HOLE HAD RUSTED OUT OF THE INNER FENDER CAUSING THE ANCHOR TO COMPLETELY DETACH FROM THE BODY. WE TOOK IT IN TO GET CHECKED OUT AND THEY AGREED IT HAD COMPLETELY RUSTED THROUGH AND THE RIGHT SIDE IS ALSO RUSTING OUT, ALTHOUGH NOT THE POINT OF COMPLETELY RUSTING THROUGH, YET. WE ARE JUST THANKFUL THIS WAS NOTICED WHEN WE WERE PARKED AND NOT DRIVING 65 MPH CAUSING AN ACCIDENT. *TR

HAD THE TORQUE CONVERTER REPLCED UNDER RECALL AFTER RECEIVING THE RECALL NOTICE. TRANSMISSION LIGHT WAS GOING OFF AND ON. AFTER HAVING IT REPLACED, THE LIGHT WAS STILL GOING OFF AND ON. HAD PAUL MILLER FORD IN LEXINGTON, KY LOOK AT THE TRANSMISSION. THEY STATED IT NEED A TOTAL TRANSMISSION REPLACEMENT FOR $3100. TOOK IT TO A LOCAL TRANSMISSION SHOP AND THEY REPLACED THE PUMP SHAFT AND BEARING. LIGHT IS STILL GOING OFF AND ON AS IF NOTHING HAD EVER BEEN TOUCHED. *TR

THERE HAVE BEEN RANDOM ELECTRICAL OCCURRENCES HAPPENING TO MY VEHICLE. WHILE THE VEHICLE IS PARKED IN MY DRIVEWAY AT NIGHT, THE EXTERIOR LIGHTS WOULD COME ON. I WENT OUT TO TURN THEM OFF AND DISCOVERED THAT THE GPS SCREEN AND RADIO WERE ALSO ON. THIS IS WITHOUT THE KEYS IN THE IGNITION. I FOUND OUT THAT A LOT OF 2004 FORD FREESTAR OWNERS WERE HAVING SIMILAR ISSUES, AND AFTER SPENDING THOUSANDS OF DOLLARS ON REPAIR ATTEMPTS IT HAS BEEN DETERMINED THAT WATER IN THE PCM IS THE ISSUE. THIS MAKE/MODEL'S PCM IS LOCATED IN LINE WITH THE WATERFLOW FROM THE WINDSHIELD. WHEN IT RAINS, THE WATER WILL MAKE ITS WAY PAST THE PLASTIC, SUN WARPED COWLING AND SOAKS THE PCM. I HAVE HAD THE PCM REMOVED, AND SEVERAL TEASPOONS OF WATER DRAINED OUT OF THE PCM. I HAVE DONE THIS SEVERAL TIMES SINCE THE FIRST ELECTRICAL ISSUES STARTED. EVERY TIME WATER WOULD GET IN THE PCM A DIFFERENT ELECTRICAL ISSUE WOULD OCCUR, LIKE ELECTRIC WINDOWS NOT WORKING, DOOR LOCKS NOT WORKING, AND THE LAST ISSUE WAS EVERYTHING WOULD WORK, BUT THE VAN WOULD NOT DRIVE SMOOTHLY, HAD SUDDEN POWER SURGES AND THEN LOSS OF POWER, AND AT NIGHT, WHEN THE VEHICLE IS PARKED, THE BATTERY WOULD BE DEAD THE NEXT MORNING, THIS HAS HAPPENED SEVERAL TIMES. I JUST HAD MY PCM REPLACED AT A FORD DEALERSHIP YESTERDAY. I DROVE THE VAN HOME, AND A FEW HOURS LATER, AFTER WASHING MY VAN, I TRIED TO START IT, ALL THE DASH LIGHTS CAME ON BUT NO ENGINE TURN OVER. I THOUGHT THE BATTERY MIGHT NEED REPLACED SINCE IT SAT FOR SEVERAL MONTHS, SO I BOUGHT A NEW BATTERY. ALL THE DASH LIGHTS WILL COME ON, BUT NO ENGINE TURN OVER AT ALL. THIS IS A MAJOR DESIGN FLAW FROM FORD MOTOR, AND THERE ARE HUNDREDS OF OWNERS THAT ARE SPENDING THOUSANDS OF DOLLARS TRYING TO GET THIS PROBLEM FIXED. EVEN IF I DO ACTUALLY GET MY VAN RUNNING, I FEEL IT IS NOT SAFE OR RELIABLE ENOUGH FOR ME TO DRIVE IT. *TR

THE DRIVERS SIDE REAR (THIRD ROW) SEAT ANCHOR WILL NO LONGER HOLD THE SEAT IN PLACE. IT APPEARS THE METAL PLATE THE ANCHOR ATTACHES TO HAS RUSTED FREE FROM THE CAR, DUE TO EXCESSIVE CORROSION IN THE DRIVERS SIDE REAR WHEEL WELL CREATING AN OPENING TO THE OUTSIDE. THE SEAT CANNOT BE PROPERLY LATCHED TO THE VAN WHEN IN THE UPRIGHT POSITION. *TR

THE REAR LEFT METAL U-SHAPED POST THAT IS USED TO SECURE THE FRONT OF THE REAR BENCH SEAT AND IS ATTACHED THROUGH THE BODY BY A METAL PLATE IN THE REAR WHEEL WELL FELL OUT OF THE VEHICLE AS THE VEHICLE WAS MOVING AT A SPEED OF 10 MILES PER HOUR. THE REAR SEAT WAS FOLDED INTO THE FLOOR AT THE TIME OF THE INCIDENT. THE POST AND THE ATTACHED PLATE FELL OUT INTO THE WHEEL WELL AND THEN FELL TO THE ROADWAY. UPON INSPECTION, THE EDGE OF THE METAL PLATE, AND MUCH OF THE SURROUNDING WHEEL WELL HAD RUSTED AWAY CAUSING THE INCIDENT. THE INCIDENT RESULTED IN A LARGE HOLE IN THE WHEEL WELL THAT GOES CLEAR THOUGH TO THE INTERIOR OF THE VAN. WE BROUGHT THE VAN TO A LOCAL FORD DEALER FOR REPAIR. THEY ACKNOWLEDGED SEEING THIS ISSUE RECENTLY IN THE SAME MAKE, MODEL, AND YEAR OF VAN. THEY SAID THEY WERE UNABLE TO MAKE A REPAIR. THEY SUGGESTED TAKING THE ISSUE TO A BODY SHOP. TWO LOCAL BODY SHOPS WERE UNABLE TO MAKE THE REPAIR. AS IT STANDS, THE REAR BENCH SEAT IS UNUSABLE AS IT CAN'T BE SECURED IN THE UPRIGHT POSITION, AND THERE IS A HOLE NEAR THE EXHAUST SYSTEM THAT MAKES THE VAN UNSAFE TO DRIVE. IT IS FRUSTRATING THAT THE SAME ISSUE HAS BEEN SEEN BY FORD, YET NO SUITABLE REPAIR OR SOLUTION HAS BEEN PROVIDED. *TR

WHILE DRIVING THE VAN WOULD SHUT DOWN COMPLETELY. WE HAD TO STOP IN THE MIDDLE OF THE ROAD WITH TRAFFIC WHERE WE ALMOST WERE REAR ENDED, PUT IT IN PARK JUST TO RESTART IT. STARTED MOVING AGAIN AND THE VAN DID IT AGAIN, THIS TIME I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD SO I WOULD NOT GET HIT. CALLED THE FORD DEALERSHIP HERE IN PALM COAST AND THEY TOLD ME THE TRANSMISSION TORQUE CONVERTOR WAS RECALLED AND THEY WOULD FIX IT FREE OF CHARGE. THEY REPLACED THE TORQUE CONVERTOR, HOWEVER INFORMED ME THAT MY TRANSMISSION NEEDED TO BE REPLACED. I TOLD THEM I COULD NOT AFFORD TO DO THAT AND THAT THE TORQUE CONVERTOR WAS WHAT HAD CAUSED THE TRANSMISSION FAILURE. I WAS THEN INFORMED I COULD PURCHASE A NEW VEHICLE FROM THEM AND USE THE VAN AS A TRADE IN. I SEE THEIR ARE MANY OTHER PEOPLE JUST LIKE ME ONLINE THAT FORD REFUSES TO HELP WITH THE ISSUE. NOW WONDER WHY THEY DID NOT TAKE ANY BAILOUT MONEY, THEY ARE GETTING IT FROM THE CONSUMER WHO BUYS THEIR LOW GRADE PRODUCTS. *TR

DRIVER'S SIDE SEAT MOUNT ON THIRD ROW SEAT FAILED SIDE PANEL IN WHEEL WELL CORRODED AND FAILED DISPLACING PANEL INTO TIRE SIDEWALL. PASSENGER SIDE PANEL SHOWING SIGNS OF FAILURE. FORD DEALERSHIP BODYSHOP REFUSES TO WORK ON ISSUE FOR FEAR OF FUTURE LIABILITY. DEALERSHIP STATES THAT CORROSION ISSUES BEYOND NORMAL. *TR

THE REARMOST SEAT IN MY MINIVAN WILL NOT LATCH DOWN ON THE REAR DRIVERS SIDE. THE REAR AXLE 'MOANS' AT TIMES AND MAKES A ROTATIONAL SHIMMING SOUND. UPON INSPECTION, I AM TOLD THERE IS SEVERE RUST IN THE WHEEL WELL WHERE IT LOCATES TO THE SEAT ATTACHMENT. THE DEALERSHIP SAYS IT IS UNUSUAL, ALTHOUGH I UNDERSTAND YOUR AGENCY IS INVESTIGATING JUST THIS THING IN 2004 FREESTARS. *TR

2005 FORD FREESTAR. CONSUMER SEEKS REIMBURSEMENT FOR RECALL VEHICLE REPAIRS RELATING TO THE TORQUE CONVERTER. *TGW FORD MOTOR COMPANY DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT. THEY WOULD NOT SEND HIM A WRITTEN EXPLANATION FOR THE DENIAL. RECALL# 12V006000 *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/NHTSA 12V-006 *TGW THE CONSUMER STATED WHEN HE CONTACTED THE FIRST DEALER, THEY INFORMED HIM, THEY WOULD EXAMINE THE VEHICLE AND IF NOTHING APPEARED WRONG, THEY WOULD NOT DO ANYTHING. THE SECOND DEALER, INFORMED THE CONSUMER, THEY HAVE BEEN WAITING FOR OVER A YEAR FOR PARTS.