2004 FORD FREESTAR Complaints

View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 FORD FREESTAR
    - COLUMBIA, SC

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - BUCYRUS, OH

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS PROTRUDING THROUGH THE FRAME AND CREATED A HOLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 212,000. *BF CONSUMER STATED TRANSMISSION JUST STARTED TO SLIP AND MAKES A THUD SOMETIMES SLIPS BAD. CONSUMER HAS CHANGED THE TRANSMISSION OIL AND FILTERS.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - SEVERN, MD

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) DID NOT REPAIR THE VEHICLE AND WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE PART FROM THE MANUFACTURER WHILE THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WITHOUT WARNING. THE PART WAS RECEIVED THREE MONTHS LATER. ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED MONTHS LATER. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - RODGERS, AR

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE LEVER WAS HEAVY AND BECAME STUCK BEFORE SWITCHING INTO GEAR. SOMETIMES, THE VEHICLE HESITATED AND MADE AN ABNORMAL WHINING SOUND. ALSO, THE AXLES MADE A CRUNCHING AND GRINDING SOUND WHENEVER THE VEHICLE MADE A TURN. THE TRANSAXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT HAVE THE EQUIPMENT TO REPAIR THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE CBS AXLES NEEDED TO BE REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 270,000. ..*BF CONSUMER TOOK THE VEHICLE TO THE TRANSMISSION SHOP AND WAS TOLD THE SUDDEN POWER COULD BE TORQUE CONVERTER BUT NEEDS TO CHECKED. COMMON FAILED TRANSMISSION ERROR.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - VALLEJO, CA

    [XXX] 2004 FORD FREESTAR HAS A TORQUE CONVERTER RECALL WHICH MAY CAUSE THE VEHILE TO STALL AT SUDDENLY WITHOUT WARNING. AS I WAS DRIVING FREEWAY SPEEDS THE VAN SUDDENLY LOST POWER AS I WAS IN THE #3 LANE ON THE BAY BRIDGE. WITH THAT BEING SAID, I TRIED TO GET TO THE SAFEST LOCATION POSSIBLE. THEN HAD IT TOWED TO MICHAEL STEAD FORD AND THE DIAGNOSIS STATES THAT THE TORQUE CONVERTER DOESN'T RESOLVE THE ISSUE. WITH THE SUDDEN LOSS OF POWER AND FAILURE OF THE TORQUE CONVERTER IT LEAD TO ADDITIONAL PARTS TO BE DAMAGED AND FORD MOTOR COMPANY WONT COVER THE DAMAGE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - STAR, ID

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT MOVE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED 45 DAYS EARLIER BY THE SAME INDEPENDENT MECHANIC FOR COOLANT LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - BELLEVILLE, MI

    WAS DRIVING AND MY TACH METER WAS GOING ALL OVER 3 4 LOST ALL POWER WHILE DRIVING DOWN THE RD. ALSO TRAC CONTROL IS ALWAYS OFF GOES ON AND OFF

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - RICHMOND HILLS, GA

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO MOVE FORWARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE OFF OF THE ROADWAY AND INTO A PARKING LOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE IN THE FORWARD GEAR; HOWEVER, THE REVERSE GEAR WORKED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V066000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - PALM BAY, FL

    DRIVING I-95 AT 70 MPH . VAN S TACH RACED TO 3K ENGINE SEEM TO LOOSE POWER. HAD VAN CHECKED OUT SAID IT WAS TORQUE CONVERTER. THIS IS A KNOWN REOCCURRING PROBLEM TOLD TO ME BY THE CAR TECH. HOW CAN A PROBLEM SO BIG AND DANGEROUS BE FIXED SUCH AS FAULTY CONVERTERS.WHAT CAN ONE DO.

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - CROSSVILLE, TN

    TAKATA RECALL: I HAD THE TORQUE CONVERTER REPLACED, PER RECALL IN 2013 OR 2014, WHEN I LOST POWER IN MY VAN WHILE DRIVING ON THE HIGHWAY IN WA STATE. I BELIEVE MY VAN HAD ABOUT 70,000 MILES AT THAT TIME. I HAVE SINCE MOVED TO TENNESSEE. YESTERDAY, I WHILE DRIVING, VAN DIED AT A STOP SIGN, WHILE MOVING ON THE STREET, TURNING A CORNER, AND THEN WHILE DRIVING, LURCHING FORWARD BEFORE DYING. IT WOULD START, DRIVE A WHILE, THEN DIE AGAIN. I HAD IT TOWED TO A SHOP, WHERE THEY SAY THE NEW TORQUE CONVERTER IS "SHOT" AND TOOK OUT MY TRANSMISSION. IT WILL COST ME $2300-4000 TO REPLACE THE TRANSMISSION. FORD EMPLOYEE LOOKED UP MY VIN # AND SAID IM NOT PART OF A "RECALL" FOR BAD REPLACEMENT TORQUE CONVERTERS, BUT HOW CAN A TORQUE CONVERTER GO BAD....THAT BAD!! IN 5 YEARS... AND 59,000 MILES? MY VAN NOW HAS 138,000 MILES ON IT.

    Source: NHTSA WEB SITE