2004 FORD FREESTAR Complaints

TRAVELING IN TOWN ON FATHERS DAY WITH 8 YR OLD SON AND 8 MONTH OLD DAUGHTER , LOST FORWARD POWER TRAVELING AT 30 MPH , ALMOST CAUSED ACCIDENT. FINALLY MADE IT TO SIDE OF ROAD, COULD NOT GET FORWARD/REVERSE POWER . HAD TO HAVE IT TOWED. *JS

2004 FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000. RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FORWARD OR GO IN REVERSE. THE CONSUMER HAD THE NECESSARY PARTS REPLACED AT HER EXPENSE. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

I WAS DRIVING MY FORD FREESTAR ON A HIGHWAY AT 65MPH. ALL OF A SUDDEN IT LOST POWER AND MADE AN ODD NOISE. DROVE AS BEST I COULD TO AN EXIT. STOPPED AND IT WOULD NOT GO FORWARD OR BACKWARD. LUCKILY THERE WAS NO ACCIDENT AS I LOST POWER. TOWED TO LOCAL FORD DEALER. THEY REPLACED TORQUE CONVERTER, BUT SAID THEY COULD NOT GET IT IN 4TH GEAR. THE VAN HAD BEEN RUNNING FINE PREVIOUSLY.FORD COVERED COST OF CONVERTER ONLY. RECEIVED CALL THAT THE TRANSMISSION WAS SHOT AND IT MUST HAVE BEEN GOING BAD. I QUESTIONED THAT THERE WERE NOT PREVIOUS PROBLEMS AND HAVE ALWAYS HAD IT SERVICED EVERY 3000 MILES. EVEN HAD THE TRANSMISSION FLUID REPLACED LAST YEAR. PREVIOUS PROBLEMS WITH AIR CONDITIONING COMPRESSOR. THAT WAS OVER 1000 DOLLARS AND NOW THE LATEST IS OVER 1800 DOLLARS. WE GET THE VEHICLE SERVICED REGULARLY TO PREVENT EXPENSIVE REPAIRS, BUT OBVIOUSLY THIS MUST NOT BE OF ANY HELP. VERY UNHAPPY WITH TREATMENT BY SERVICE DEALER AND FORD (THEY HUNG UP ON ME). IT IS POSSIBLE THAT IT MAY HAVE COINCIDENTAL, BUT NOT THOROUGHLY CONVINCED. IT SHOULD HAVE BEEN RUNNING POORLY IF THAT WAS THE CASE. I BELIEVE THEY SHOULD HAVE SPLIT THE DIFFERENCE IN THE COST SINCE THEY DID NOT PREVIOUSLY FIND A PROBLEM. *TR

WE HAVE A 2004 FREESTAR IN OUR CORPORATE FLEET. IN MARCH 2012 WE HAD A MAJOR TRANSMISSION REPAIR. THIS WAS ONE MONTH BEFORE WE RECEIVED THE RECALL NOTICE. THE ISSUE WAS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. CAN WE SUBMIT THE REPAIR FOR ANY REIMBURSEMENT FROM FORD? *TR

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. IT WOULD GO INTO GEAR BUT HITTING THE GAS WAS AGAIN LIKE IN NEUTRAL. IT WOULD MOVE MAYBE A FEW INCHES AND THEN NO LONGER. THE ENGINE LIGHT CAME BACK ON AND THE VAN BUCKED SOME. TOWED TO FORD AGAIN AND THEY SAID IT IS DEFIANTLY WATER GETTING IN THE PCM. I HAVE BEEN SEARCHING ONLINE AND I SEE MANY PEOPLE COMPLAINING ABOUT THIS ISSUE. I AM WORRIED BECAUSE THERE IS ANOTHER RECALL COMING IN A MONTH OR SO FOR THE TORQUE CONVERTER AND I HAVE 2 SMALL CHILDREN THAT RELY ON THAT VAN. I CAN'T TRADE IT IN CAUSE THEY ARE ONLY WILL TO GIVE US $1000 WHEN WE OWE 6. WE ARE WITHOUT VEHICLE AGAIN, WITH MY HUSBAND AND I HAVING JOBS AND TWO KIDS. I FEEL UNSAFE IN MY VAN, EVEN IF WE ARE TO GET IT FIXED, WE HAVE TO HOPE THE TORQUE CONVERTER DOES NOT GO WHILE WE ARE DRIVING BEFORE THE RECALL. *JB

DRIVING AND BATTERY LIGHT, ABS AND BRAKE LIGHT ALL ILLUMINATED. NO ISSUES WITH BRAKING. REPLACED PCM IN NOV 2011 FOR SIMILAR ISSUE. CAR AT DEALER FOR A WEEK SO FAR AND INDICATE NEEDS AN ALTERNATOR (MAYBE) AND PCM. MULTIPLE PCM ISSUES REPORTED ON THIS MAKE AND MODEL. TSBS, ETC. WHEN IS ACTION GOING TO BE TAKEN. DEALER INDICATES PART IS ON BACK ORDER FROM FORD. PLEASE TAKE SOME ACTION THIS IS IN ADDITION TO A TORQUE CONVERTER ISSUE ALREADY UNDER RECALL. THE PCM CONTROLS EVERYTHING AND COULD HAVE CAUSED THIS CAR TO FAIL AND HURT SOMEONE. *TR

TL* THE CONTACT OWNS 2004 FORD FREESTAR. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE CONTACT STATED THAT THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR AND CAUSED FUMES TO RELEASE FROM THE TORQUE CONVERTER. THE CONTACT ALSO HEARD NOISES BEING RELEASING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED FOR THE LAST SIX MONTHS. THE VEHICLE WAS TAKEN TO LOCAL A MECHANIC AND THE MECHANIC STATED THAT THE FUMES WERE EMITTED FROM THE TORQUE CONVERTER. THE APPROXIMATE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND AN AUTHORIZED DEALER WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD BEGUN TO EXPERIENCE A FAILURE IN WHICH THE TRANSMISSION WOULD OCCASIONALLY HESITATE TO CHANGE GEARS. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE FELT THE TRANSMISSION SLIP WHILE ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE THE NECESSARY PARTS TO PERFORM SERVICE ON THE VEHICLE. IN ADDITION, THE CONTACT WAS ADVISED THAT THE RECALL HAD NOT YET BEGUN AND WAS ADVISED THAT RECALL REPAIRS WOULD BEGIN IN THE NEAR FUTURE (NHTSA CAMPAIGN ID NUMBER: 12V006000 -POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO JERK AND SUDDENLY THE ENGINE STALLED WITH AN ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE FAILURE RECURRED NUMEROUS TIMES AND HAD BEEN PREVIOUSLY TAKEN TO THE DEALER TEN TIMES WITHIN A TWO YEAR PERIOD. THERE WERE NUMEROUS REPAIRS MADE TO THE VEHICLE IN AN ATTEMPT TO CORRECT THE FAILURE HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.