2004 FORD FREESTAR Complaints

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE CONTACT CONTINUOUSLY PUMPED THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT COULD FEEL THE TRANSMISSION FAILING AND CAUSING THE VEHICLE TO BECOME SLUGGISH WHEN ACCELERATING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000, (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE CONTACT WAS DENIED RECALL REPAIRS BECAUSE SHE WAS ADVISED THAT THE TRANSMISSION WOULD HAD TO COMPLETELY FAIL BEFORE IT COULD BE REPAIRED UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. UPDATED 7/18/12 *CN UPDATED 07/25/12

WHILE TURNING A CORNER WE HEARD A LOUD NOISE COMING FROM THE LEFT REAR TIRE. AFTER GETTING HOME WE PULLED THE LEFT REAR TIRE OFF TO INSPECT THE BRAKES, WHICH WERE FINE. WE DID NOTICE THAT THE WHEEL WELL WAS RUSTING OUT AROUND THE THIRD ROW SEAT LATCH. THE LATCH WAS LOOSE AND UPON FURTHER INSPECTION DID NOT LOCK THE THIRD ROW SEAT INTO PLACE. WHEN CARRYING PASSENGERS IN THE BACK SEAT THE LATCH IS PUSHED OUT FAR ENOUGH THAT IT ACTUALLY RUBS ON THE REAR TIRE, WHICH COULD RESULT IN TIRE FAILURE. *TR

2004 FORD FREESTAR. CONSUMER REQUEST REIMBURSEMENT FOR VEHICLE TRANSMISSION REPAIR *TGW CONSUMER SENT ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING A DEFECTIVE TRANSMISSION IN MARCH 2012. THREE YEARS AFTER THE TRANSMISSION FAILED. RECALL# 12V006000. *JB UPDATED 05/24/12 THE TORQUE CONVERTER WAS REPLACED. UPDATED 06/19/12 UPDATED 07/03/12.*JB UPDATED 10/04/12.*JB

3RD ROW BENCH SEAT, DRIVERS SIDE U TYPE BOLT BRACKET( THE INSIDE PIECE THAT THE REAR SEAT LOCKS INTO)...COMPETELY RUSTED THROUGH AND PARTIALY FELL ONTO THE TIRE AND BRAKE ASSEMBLY. THE PASSENGERS SIDE IN ALSO CRACKED AND BRITTLE. THE VAN STILL RUNS FINE BUT WE CANNOT USE THE 3RD ROW SEAT. OUR CHILDEREN WERE SITTING ON IT WHEN IT FINALLY BROKE AND FELL ON THE WHEEL. IT MADE A HELL OF A NOISE . WE WERE ABLE TO GET STOPPED WITHOUT MUCH OF A PROBLEM.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING AND WOULD NOT SHIFT GEARS. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE WIRING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT ALSO RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER), BUT THE DEALER WOULD NOT REPAIR THE RECALL, STATING THAT IT WAS NOT RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.

THE VAN WOULD START AND DIE - WHEN IT DID STAY RUNNING YOU COULD PUT IT IN DRIVE OR REVERSE AND IT WOULDN'T MOVE - TOOK IT TO SANDERS FORD IN JACKSONVILLE, NORTH CAROLINA. - THEIR INSPECTION FOUND WATER IN THE PCM CONNECTOR - THEY CLEANED THE PCM CONNECTOR AND APPLIED DIELECTRIC GREASE - THE SERVICE MANAGER ALSO SAID FORD ADVISED THEM TO APPLY A BEAD OF CHAUKING TO DIVERT THE WATER AWAY FROM THE PCM CONNECTOR - IS THIS BEEN A PROBLEM WITH OTHER FREESTAR OWNERS. *JS [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE JUST STOPPED MOVING. ENGINE RUNNING BUT NO ENGAGEMENT. NO DRIVE OR REVERSE. STEERING AND BRAKES NOT AFFECTED. EEC TEST NO CODES. REPLACED TRANSMISSION. *JS

WATER SEEMS TO FIND ITS WAY INTO THE TRANSMISSION . WHEN THIS OCCURS IT DESTROYS THE TRANSMISSION. *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REBUILT. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT WATER WAS LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED AND THE VEHICLE COULD NOT BE MOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT BECAUSE THE COMPONENT WAS NOT THE ORIGINAL MANUFACTURING EQUIPMENT, THEN HE WOULD NOT BE ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WAS UNAVAILABLE.