2004 FORD FREESTAR Complaints
View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD FREESTAR- DECATUR, MS
WHILE DRIVING ON I20 THE VAN LOST POWER, WHILE TRYING TO PULL OVER IT PICK BACK UP AND CONTINUED. AFTER CHANGING FUEL FILTER AND PUMP IT IS STILL DOING THE SAME THING. ON GOING UP HILL OR PASSING OTHER VEHICLES IT WILL STILL LOSE POWER. TOO SCARED TO DRIVE IT. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- SYLVANIA, OH
WATER KEEPS GETTING INTO THE PCM. COMMON PROBLEM WITH THIS VEHICLE. VAN WILL STALL OUT, NOT HAVE POWER IN DRIVE OR REVERSE, AND ANYTHING ELECTRICAL ACTS UP. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- IMPERIAL, MO
PCM WET AND ENGINE WILL DIE WHEN UNDER LOAD. TURN ON POWER OPTION WILL CAUSE THE ENGINE TO DIE. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- BOWLING GREEN, OH
OPEN INVESTIGATION PE11039. THE THIRD ROW FRONT SEAT ANCHOR IS SECURED TO THE REAR WHEEL WELL. ON THE DRIVER SIDE, THE AREA OF THE WHEEL WELL WHERE THE SEAT ANCHOR IS LOCATED COMPLETELY RUSTED OUT OF OUR VAN AND DETACHED, LEAVING A GAPING HOLE IN THE WHEEL WELL. ON THE PASSENGER SIDE, RUST IS APPARENT IN THE SAME AREA, THOUGH THE ANCHOR HAS NOT YET SEPARATED. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- HOLLYWOOD, CA
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE FRONT SUSPENSION AND AXLE HAD SUDDENLY SEPARATED FROM THE VEHICLE, CAUSING THE VEHICLE TO CRASH INTO A PARKED VEHICLE. NO ONE WAS INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 87,308. UPDATED 05/10/12*LJ THE CONSUMER STATED WHILE DRIVING, THE RIGHT TIRE ON THE PASSENGER SIDE OF HIS VEHICLE SIMPLY COLLAPSED. THERE WAS A LOUD BANG AS THE FRONT SIDE DROPPED GOUGING THE HUB CAP AND THE METAL WHEEL INTO THE ASPHALT LEAVING A NARROW STRIP IN BETWEEN MY WHEEL AND THE ANOTHER VEHICLE THAT WAS DOUBLE PARKED. HIS VEHICLE CONTINUED TO GOUGE THE ASPHALT AND THEN STOPPED. THE COLLAPSED TIRE DID RUB THE LEFT LOWER SIDE SPORT TRIM OF THE OTHER VEHICLE WHICH LEFT BLACK RUBBER MARKS ON THE DOUBLE PARKED VEHICLE. THE CONSUMER STATED HIS SPEED WAS ABOUT 25 MPH AND AS HELD THE STEERING WHEEL, THE AIR BAG DEPLOYED, WITH SUCH GREAT FORCE IT SHATTERED THE WINDSHIELD. THE VEHICLE WAS TOTALED. THE CONSUMER STATED THE POLICE REFUSED TO MAKE A REPORT AS THERE WERE NO INJURIES. UPDATED 07/12/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 FORD FREESTAR- DECATUR, IL
TRANSMISSION POWER FAILURE- SINCE IT WILL NOT SHIFT. I CONTACTED FORD-WAS TOLD TO TAKE IT TO DEALER FOR RECALL REPAIR.. THEY SAID CONVERTER REPLACEMENT. BUT NO PARTS- DON'T KNOW WHEN? BRING 4-1-12 AND LEAVE IT. I ASKED ,WHAT WILL YOU DO? I SAID WAS RUNNING FINE TILL THIS- WHAT IF CONVERTER DOESN'T FIX? SORRY; THAT'S ALL WE CAN DO. I ASKED; W/ THE TRANS OUT WHY WOULDN'T YOU FIX IT? WELL WE DON'T HAVE THE TRANS OUT -OUR MECH KNOWS HOW TO MAKE THE CHANGE W/O REMOVING IT! IF IT IS NOT RIGHT -THEN WHAT? THEN IT MIGHT COST YOU 2,000.00 OR MORE FOR A TRANSMISSION! WE ARE 80 PLUS YEARS OLD- WE LIVE ON LITTLE SOCIAL SECURITY AND PUBLIC AID.. I AM DISABLED WITH PROBLEMS - OUR ONLY MEANS OF TRANSPORTATION TO DOCTORS ,ECT FREQUENTLY.. I CAN'T PAY FOR THIS FAULTY TRANS AND CAN'T BE W/O CAR, WAITING TILL ???? THE LOCAL TRANS SHOPS SEEM TO HAVE NO TROUBLE GETTING THESE PARTS AT ALL. I JUST HAVE NO MONEY TO PAY THEM!!PLEASE HELP IF YOU CAN. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- IRONWOOD, MI
ISSUES NOTICED WITH ELECTRICAL SYSTEMS WITHIN A YEAR OF PURCHASING BRAND NEW VEHICLE. DEALERSHIPS NEVER FOUND ANYTHING WRONG. WHILE DRIVING DOWN THE ROAD, VEHICLE WOULD LOSE POWER. RADIO WOULD GO OUT, ALL LIGHTS ON DASHBOARD WOULD GO OUT ETC. THEN ALL OF A SUDDEN THEY'D ALL COME BACK ON AS IF NOTHING HAPPENED. NOTICED MOSTLY DURING RAINY AND HUMID DAYS. THEN ONCE IN A WHILE VAN WOULD CHUG AND ACT DOGGY. IN DECEMBER 2008, WHILE DRIVING DOWN A BUSY CITY STREET, VAN JUST STOPPED "DRIVING" AND WOULD REV. DIDN'T HAVE MONEY TO FIX UNTIL APRIL OF 2009 SO IT SAT IN OUR DRIVEWAY. HAD IT TOWED TO TRANSMISSION SHOP AFTER CALLING FORD DEALERSHIP AND WAS TOLD IT WAS DOUBLE THE COST FOR THEM TO FIX. TRANSMISSION SHOP TOLD ME THAT THE SPLINES STRIPPED OFF THE TORQUE CONVERTER CAUSING THE TRANSMISSION TO FAIL. REPAIR COST FOR TRANNY REBUILD #1: $1,830.97. SHORTLY AFTER, THE A/C STOPPED WORKING (SUMMER 2009). REPLACED CONDENSER FOR PRICE OF PARTS AS NEIGHBOR WHO'S A TECHNICIAN PROVIDED FREE LABOR. VAN RAN OKAY FOR ABOUT A YEAR. THEN IN SUMMER 2010, STARTED RUNNING SLUGGISHLY AGAIN AND STILL HAD ISSUES WITH POWER LOSS (AS STATED IN BEGINNING). FOUND INFO ONLINE ABOUT EVERYONE HAVING ISSUES WITH PCM SO REPLACED THAT AS WELL FOR $500. WORKED FOR A COUPLE MONTHS BUT THEN IN DECEMBER 2010 VAN STARTED HAVING ISSUES WITH POWER LOSS AGAIN AND CHUGGING. LITTLE DID I KNOW, THIS WAS THE START OF THE TRANNY BEGINNING TO FAIL AGAIN! JULY 2, 2011 TRANNY FAILED AGAIN. DOING 50MPH IN ROAD CONSTRUCTION ZONE. AGAIN, TOLD BY TRANSMISSION SHOP (DIFFERENT SHOP AS WE WERE 9.5HRS FROM HOME), THAT THE TORQUE CONVERTER FAILED AGAIN AND TRANNY NEEDED TO BE REBUILT. COST TO REBUILD TRANNY #2: $1,850.00. STILL HAVING ISSUES WITH SLUGGISHNESS, THINKING WATER GETTING INTO PC STILL. TIRE PRESSURE LIGHTS HAVE BEEN ON FOR YEARS, HAVING ISSUES WITH SLIDING DOORS, BACK UP SENSORS, A/C ETC. I'M TIRED OF THIS LEMON!!!!! *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- CARIBOU, ME
WHILE DRIVING UP A VERY STEEP HILL MY POWER TRAIN/ TOURQE CONVERTER LET GO. I KNOW THIS BECAUSE I HAD IT TOWED TO MY LOCAL FORD DEALER AND IT HAD TO BE REPLACED. AT THIS TIME THERE WAS NOT A RECALL. NOW ITS 2012 AND THERE IS A RECALL NOTICE. I PAID OVER $1500.00 TO REPAIR AND REPLACE. I THINK THAT THE FORD DEALER THAT REPAIRED MY 2004 FORD FREESTAR SE SHOULD PAY ME BACK. *JS
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- BRANDON, MS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SAFELY COASTED TO A STOP WHERE THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TORQUE CONVERTER WAS REPLACED BY THE MECHANIC HOWEVER, THE FAILURE RECURRED ELEVEN MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC WHERE THE TORQUE CONVERTER WAS REPLACED A SECOND TIME. THE SAME FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED BACK TO THE MECHANIC FOR A THIRD REPAIR. THE MANUFACTURER WAS MADE AWARE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FORD FREESTAR- MAHWAH, NJ
REAR 3RD ROW SEAT LATCH IS COMPLETELY RUSTED THROUGH MAKING THE REAR SEAT COMPLETELY UNSAFE AND UNUSABLE. COULD CAUSE SERIOUS INJURIES IN A ACCIDENT IF RUST GOES UNDETECTED, VEHICLE IS KEPT IN GARAGES AND WELL MAINTAINED. *TR UPDATED 05/31/12*LJ
Source: NHTSA WEB SITE