2004 FORD FREESTAR Complaints

TRAVELING STEADY AT HIGHWAY SPEED ON INTERSTATE HIGHWAY, VEHICLE SUDDENLY STOPPED MOVING. SAFELY PULLED TO SIDE. UNABLE TO GET VAN TO MOVE FORWARD OR BACKWARD. NO OTHER SYMPTOMS OR FAILURES. TRANSMISSION SHOP FOUND METAL SHAVINGS THROUGHOUT TRANSMISSION AND REBUILT TORQUE CONVERTER FOR TOTAL COST OF $2236.47. EXPERIENCED THE SAME FAILURE UNDER SAME CONDITIONS ON JANUARY 25, 2012 WITH APPROXIMATELY 189,700 MILES. FORD DEALER VERIFIED TORQUE CONVERTER OUTPUT SHAFT IS STRIPPED AND TORQUE CONVERTER IS AGAIN FILLED WITH METAL SHAVINGS. THEY ARE WORKING WITH FORD FOR AUTHORIZATION TO REPAIR AT FORD'S COST UNDER THE FORTHCOMING TORQUE CONVERTER OUTPUT SHAFT RECALL. *TR

I BOUGHT THIS VEHICLE 03/28/2011 AND AT THE TIME IT RECORDED A MILEAGE OF APPROXIMATELY 107,000 MILES. TODAY I CHECKED AND MY MILES IS REPORTING OVER 195,000. THIS IS IMPOSSIBLE FOR A JUMP OF OVER 80,000 MILES IN LESS THAN A YEAR AND I HARDLY DRIVE THE VEHICLE. *TR

FIRE IN ENGINE. MECHANICAL ASSESSMENT RIGHT NOW IS TRANSMISSION FAILURE. DON'T HAVE SPECIFICS OUTSIDE OF THAT, BUT I SEE TRANSMISSION FAILURES THIS MONTH BY FORD FOR MY VEHICLE, AND I'M NATURALLY CONCERNED. *TR

2004 FORD FREESTAR: 18 MONTHS AGO, TRANSMISSION WENT OUT; VAN HAD LESS THAN 100 MILES ON IT. NEW TRANSMISSION PUT IN BUT AGAIN MY TRANSMISSION IS ACTING UP. POWER LOSS IS VERY CLEAR! TODAY, I CALLED THE FORD COMPANY TO ADDRESS MY CONCERN BECAUSE MY VAN AGAIN LOST POWER. TRANSPORTING FOUR CHILDREN ON A DAILY BASIS IN DANGEROUS WINTER TEMPERATURES IS A GREAT REASON FOR CONCERN! A FORD REPRESENTATIVE TOLD ME THAT MY VEHICLE IS PART OF THE "POWER TRAIN TORQUE" RECALL AND CALLED MY LOCAL FORD DEALERSHIPS (1-2 HOURS AWAY) TO SEE IF THEY COULD FIX MY VAN, THEY WERE UNABLE BECAUSE THEY DON'T HAVE THE PARTS IN BUT WOULD HAVE THE PARTS IN (EARLY-MID) SPRING. I ASKED THE REPRESENTATIVE WHAT I SHOULD DO AS I CAN NOT WAIT UNTIL SPRING, SHE ADVISED ME TO NOT HAVE IT FIXED BY AN INDEPENDENT MECHANIC BECAUSE FORD MAY NOT COVER THE COSTS. ALSO, WONDERED IF FORD WOULD BE RESPONSIBLE FOR THE TRANSMISSION COST BASED ON THIS RECALL. "NO"! THIS IS SUPPOSE TO BE A "FAMILY" VEHICLE, WHY DO I HAVE TO PUT MY FAMILY IN DANGER UNTIL SPRING (WHEN THE PART ARRIVES)? I FEEL THAT FORD SHOULD BE RESPONSIBLE FOR THE COST OF MY TRANSMISSION AND THEY SHOULD FIX MY VEHICLE AT THE TIME THAT IT'S DANGEROUS....LIKE NOW (NOT SPRING)! *TT

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS CONFIRMED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 47,146 AND THE CURRENT MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE LOCAL DEALER WHERE A DIAGNOSTIC WAS PERFORMED TWICE. THE FAILURE WAS LOCATED AT THE TRANSMISSION SHAVING SHAFT. THE TRANSMISSION WAS REPLACED TWICE BUT THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL SPORADICALLY AND WITHOUT WARNING. THE FAILURE MILEAGE WAS 63,369 AND THE CURRENT MILEAGE WAS 137,000.

THIS HAS BEEN ON AN ON GOING PROBLEM FOR SEVERAL YEARS NOW (THIS IS THE 4TH TIME FORD SERVICED THE VEHICLE). AFTER A RAIN STORM MY FREESTAR DOES NOT START OR WILL START & STALL. TODAY, AFTER RAINING ALL NIGHT, I WAS DRIVING MY 3 KIDS TO SCHOOL APX 0800HRS, AS I WAS TURNING ONTO ROCHELLE AVE FROM CHESTNUT ST IN ROCHELLE PARK, NJ THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION WITH LOSS OF ALL POWER INCLUDING THE BRAKES WHICH CAUSED ME TO ROLL INTO ON COMING TRAFFIC. LUCKILY THE GARBAGE TRUCK WAS ABLE TO STOP BEFORE HITTING MY VEHICLE. I HAVE FOUND THAT YOU HAD AN OPEN CASE UNDER ID NUMBER PE10033 THE PCM HAS BEEN CHANGED 3 TIMES AND REPAIRED ONCE, ON THE FOLLOWING DATES AT THE FOLLOWING LOCATIONS: 5/13/2010 ALL AMERICAN FORD, 520 RIVER STREET, HACKENSACK, NJ 3/19/2011, 12/13/2011 & 1/13/2012 ALL AMERICAN FORD, 375 RT 17 SOUTH, PARAMUS, NJ ON ALL THESE OCCASIONS IT WAS WATER FROM RAIN THAT EFFECTED THE PCM.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND A COVER WAS PLACED OVER THE COMPUTER TO KEEP WATER FROM GETTING ENTERING AND DAMAGING THE COMPUTER BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER ADDED SEALANT TO THE COVER THAT WAS PROTECTING THE COMPUTER. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 103,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/27/12*LJ THE CONSUMER STATED THE COMPUTER IS LOCATED DIRECTLY UNDER THE WINDSHIELD, ALLOWING WATER TO DRIP ON THE COMPUTER.

CAME OUT FROM WORK, WENT TO START MY FORD FREESTAR, THE CAR TURNED ON BUT COULD NOT MOVE IT. THE WHEELS WOULD TURN, ATTEMPT TO REVERSE OR DRIVE AND NOTHING WOULD HAPPEN. WAS INITIALLY TOLD BY A MECHANIC ABOUT THE TORQUE CONVERTER, THEN HAD TO REPLACE THE TRANSMISSION. *TR

THE TORQUE CONVERTER WENT OUT WITHOUT ANY KIND OF NOTICE, NO NOISE , NO SLIPPAGE. IT WAS PULLING IT SELF REAL GOOD THEN JUST QUIT. IN THE LONG RUN OF GETTING IT FIXED, IT COSTS US ALMOST $2000.00. THE TRANSMISSION PUMP WENT OUT AT THE SAME TIME CAUSING OTHER PROBLEMS, HENCE, REBUILDING THE WHOLE TRANSMISSION. HEARD THAT FORD NEW ABOUT THE PROBLEM AND DIDN'T WANT TO FIX IT CAUSE IT IS A HIGH DOLLAR REPAIR MAKING THEM MONEY. *TR