2004 FORD FREESTAR Complaints
View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 FORD FREESTAR- HAMILTON , OH
2004 FORD FREESTAR TRANSMISSION QUIT FOR NO REASON WHILE DRIVING , JUST CUT OUT WHILE TRAVELING 25 MPH UP A HILL IN HEAVY TRAFFIC. *TT
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- JACKSONVILLE, FL
ENGINE MISFIRES, WILL NOT GO INTO GEAR, NOR MOVE, SOMETIMES DRIVEING DOWN THE ROAD ENGINE WILL SHUT OFF, FORD DEALER TOLD US THE TRANSMISSION WAS BAD, I TOOK VAN TO ANOTHER REPAIR SHOP, THEY FOUND WATER IN THE PCM, REPLACED PCM, COST 1300 DOLLARS, AND STILL HAVE SAME PROBLEM EVERY TIME IT RAINS. *TT
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- VALLEY COTTAGE, NY
THE MAIN ENGINE COMPUTER (ECM, PCM, AKA EEC) CONSTANTLY GETS WET DUE TO A DESIGN FLAW. WATER DRIPS DOWN ON THE COMPUTER AND WILL CAUSE THE ENGINE JUST TO DIE WHILE DRIVING THE CAR ON THE HIGHWAY. THIS CAUSES A VERY DANGEROUS SITUATION! *TT
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- CEDAR SPRINGS, MI
PULLING AWAY FROM A STOP SIGN ON A BUSY TWO LANE HIGHWAY, VEHICLE STOP ACCELERATING AND ENGINE REVVED FREELY. NO SHOULDER AND VEHICLE COULD NOT MOVE UNDER OWN POWER. PULLED OVER A LITTLE BUT VEHICLE WAS STILL IN LANE OF TRAVEL, AT NIGHT, WITH NO STREET LIGHTS AND SMALL CHILDREN IN CAR! *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- TROY, NY
2004 FORD FREESTAR RPM'S 3000 AT IDLE. DIAGNOSED AS WATER INTRUSION IN ORIGINAL PCM (POWERTRAIN CONTROL MODULE) IN APRIL OF 2011. WATER INTRUSION OCCURRED ON REPLACEMENT PCM AS WELL WITHIN 3 MONTHS BECAUSE RAIN KIT PER SERVICE BULLETIN ( # TSB-06-14-10) WAS NOT INSTALLED AT THE FORD DEALER. SECOND INCIDENT OCCURRED WITH THE REPLACEMENT (NEW) PCM ON 9/8/11. ON 9/8/11 VEHICLE STALLED OUT WHILE IN TRAFFIC. REPLACEMENT PCM DIAGNOSED AS WATER INTRUSION AS WELL BY DIFFERENT FORD. SECOND DEALER NOTED RAIN KIT HAD NOT BEEN INSTALLED BY 1ST DEALER WHEN NEW PCM WAS PUT IN. SECOND DEALER INSTALLED KIT, BUT VEHICLE STALLED OUT IN TRAFFIC ONCE AGAIN ON 9/17/11. REPLACEMENT (NEW) PCM HAD BEEN CONTAMINATED PRIOR TO RAIN KIT INSTALLATION. VEHICLE IS NOW AT THE FORD DEALER (THAT INSTALLED TSB RAIN KIT) FOR 3RD PCM UNIT. CONTACT WAS MADE WITH THE ORIGINAL DEALER THAT INSTALLED THE REPLACEMENT PCM AS WELL AS FORD WARRANTY DEPARTMENT, AND AS OF THIS DATE OF 9/23/11 NEITHER HAS ACCEPTED RESPONSIBILITY FOR FAILURE TO INSTALL THE RECOMMENDED TSB RAIN KIT THAT CAUSED THE REPLACEMENT (NEW) PCM FAILURE. WE WERE VERY FORTUNATE THAT NO ONE WAS HURT DURING THE 2 INCIDENTS WHEN THE VEHICLE STALLED OUT WHILE IN TRAFFIC. WE WILL CONTINUE TO PURSUE ACTION TO MAKE THE FIRST FORD DEALER / FORD MOTOR COMPANY FINANCIALLY RESPONSIBLE FOR NEGLECTING TO INSTALL THE RAIN KIT PER FORDS SERVICE BULLETIN UPON INSTALLATION OF THE FIRST NEW PCM UNIT. *TR
Source: NHTSA WEB SITE -
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2004 FORD FREESTAR- MILTON, FL
MY HUSBAND WAS DRIVING ON A 4 LANE HWY IN PENSACOLA, FL WHEN MY 2004 FORD FREESTAR SUDDENLY STOPPED PULLING. NO FORWARD, NO BACKWARDS, NEUTRAL, NOTHING AND THE RPMS WENT EXTREMELY HIGH. ZERO WARNINGS, AND IN HEAVY RUSH HOUR TRAFFIC. IT IS ONLY DUE TO MY HUSBANDS RACE CAR DRIVING EXPERIENCE AND QUICK REACTION TIME THAT HE WAS IMMEDIATELY ABLE TO GET THE VAN ON THE SIDE OF THE HWY. MY HUSBAND AND OUR TWO BOYS THANKFULLY WERE SAFE BUT THEY WERE STRANDED IN INTENSE FLORIDA HEAT. I HAVE HAD A LEAN FUEL, VARIOUS ELECTRICAL, COIL PACK AND PCM ISSUES SINCE I GOT THE VAN JUNE 2007. THE FORD DEALERSHIP, AND THE EASTERNS DEALERSHIP I PURCHASED THE VAN FROM, COULD NOT FIGURE OUT THE PROBLEMS. WHILE UNDER WARRANTY, EASTERNS WORKED ON IT BUT NONE OF THE ISSUES WERE EVER ABLE TO BE FIXED. I CHOOSE THE FREESTAR FOR ITS SAFETY FEATURES SO I KNEW I HAD A SAFE WAY TO TRANSPORT MY CHILDREN. THIS IS NO LONGER THE CASE, I DO NOT TRUST FORD TO TAKE CARE OF THEIR DEFECTIVE PRODUCTS AND I WILL NOT PURCHASE ANOTHER FORD. *KB
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- SEVERNA PARK, MD
DRIVERS SIDE FRONT DOOR WILL NOT CLOSE. EXERCISED ALL LOCKS OPEN AND CLOSED MULTIPLE TIMES, BUT DOOR WILL NOT LATCH CLOSED. MAJOR SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- ROCK SPRINGS, WY
2004 FORD FREESTAR WAS DRIVING HOME ON A RESIDENTIAL STREET CAME TO A STOP AND WENT TO TAKE OFF FROM STOP SIGN AND ALL THAT HAPPENED WAS THE RPMS INCREASED AND THE CAR ROLLED OUT IN THE INTERSECTION. THIS WAS AT 10PM AND I HAD A NEWBORN BABY IN THE VAN I PUSHED THE VAN OUT OF THE WAY AND WE WALKED THE MILE TO OUR HOUSE.TOOK IT TO A REPAIR SHOP AND THEY SAID IT WAS THE PUMP SHAFT AND TORQUE CONVERTER IT COST 1700.00 TO REPAIR IT WE DROVE IT ANOTHER 4000 MILES AND SAME THING BUT WE DON'T HAVE THE FINANCES TO REPAIR IT THIS TIME BECAUSE NO ONE WILL REPAIR IT THEY WILL NOT TOUCH IT UNLESS I PAY TO HAVE A NEW TRANSMISSION PUT IN AND THEY SAY IT IS 3500-5000.00. *TR
Source: NHTSA WEB SITE -
2004 FORD FREESTAR- DAVENPORT, IA
LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT PROBLEM WITH THE LOCKING MECHANISM FOR REAR SEAT OF HIS 2004 FORD FREESTAR *TGW THE LOCKING MECHANISM FOR THE REAR SEAT RUSTED FROM THE INSIDE.*JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2004 FORD FREESTAR- RISING SUN, MD
WE PURCHASED A 04 FORD FREESTAR IN FEBRUARY 2009 THOUGHT WE WERE GETTING A GREAT DEAL. IN OCTOBER OF 2009 WE HAD TO PUT A REBUILT TRANSMISSION IN IT THANK GOD IT WAS COVERED UNDER A WARRANTY WE PURCHASED WITH THE USED CAR COMPANY. IN MAY OF 2011 GUESS WHAT SAME PROBLEM AND THIS TIME NEEDED A BRAND NEW TRANSMISSION AT THE COST OF $3100.00. NOW WE ARE CURRENTLY HAVING REVERSE PROBLEMS WITH OUR VEHICLE. I AM LOOKING FOR HELP HERE WITH GETTING MY TRANSMISSION AND NEW REPAIRS PAID FOR DUE TO I HAVE A FAMILY OF SIX AND BARELY GETTING BY. I AM STILL PAYING PAYMENTS ON THIS VEHICLE. THIS PROBLEM WITH FORD HAS GOT TO BE SOLVED SOMEHOW.... *TR
Source: NHTSA WEB SITE