2004 FORD FREESTAR Complaints

View complaints related to 2004 FORD FREESTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2004 FORD FREESTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 FORD FREESTAR
    - ROCKFORD, IL

    WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 65 MPH THE VEHICLE LOST POWER AND DIED SCARING MY WIFE AND I TREMENDOUSLY. WHEN I CONTACTED THE DEALERSHIP THEY SAID BRING IN THE VEHICLE SO THEY COULD LOOK IT OVER. 3 DAYS LATER THEY CALLED TO SAY COME IN FOR THE VEHICLE AND TOLD ME THEY COULD FIND NOTHING WRONG.I TOOK IT TO A PRIVATE MECHANIC AND HE CHANGED THE COMPUTER MOD THINKING THAT WAS THE PROBLEM. WE ASSUMED IT WAS FIXED BECAUSE NO TROUBLE FOR ABOUT 2 MONTHS. THEN WHILE DRIVING ON THE HIGHWAY AGAIN IT SPUTTERED AND DIED. THIS HAS HAPPENED 10-15 TIMES SINCE AND IF I WASN'T A PROFESSIONAL DRIVER A COUPLE OF TIMES WE COULD HAVE BEEN IN A HORRIBLE ACCIDENT. I AGAIN WENT TO A FAMILY MECHANIC AND HE INFORMED ME ABOUT THE TORQUE CONVERTER BEING ON A RECALL FOR THIS MAKE AND MODEL,THEN LOOKING IT UP BY MY VIN IT SHOWS ITS NOT INVOLVED BUT HOW CAN IT NOT BE IF THE DESCRIBED PROBLEM IS EXACTLY WHAT HAPPENS? TELL ME WHERE I SHOULD GO TO GET THIS REPLACED. GOD HELP FORD MOTOR COMPANY SHOULD ANYTHING HORRIFIC SHOULD HAPPEN TO MY FAMILY

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - FORREST CITY, AR

    L WAS DRIVING ON THE HIGHWAY ALL OF A SUDDEN MY CAR SLOWED DOWN IT WOULD NOT GO FORWARD SO L COAXED IT INTO A PARKING LOT, L WAITED ABOUT 10 MINUTES AND PUT IT IN REVERSE AND IT WOULD NOT GO IN REVERSE EITHER SO L GOT OUT AND CHECKED EVERYTHING UNDER THE HOOD EVERYTHING L COULD CHECK SO L CALLED A TOW TRUCK SERVICE AND HAD IT TOWED TO MY HOME, L CALLED A MECHANIC HE LOOKED AT IT AND SAID IT WAS THE TORQUE CONVERTER HE ALSO SAID THAT FORD HAD A RECALL ON 2004 FORD FREESTAR VEHICLE FOR THERE TORQUE CONVERTERS SO PLEASE TELL ME WHAT TO DO THANK YOU.

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - INVERNESS, FL

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY A COUPLE OF THE CONTACT'S FRIENDS. THE CONTACT RESTARTED THE VEHICLE, BUT IT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - WINAMAC, IN

    ALPR SYSTEM ON TELEPHONE POLES AND POLICE CARS ARE ATTACKING MY VEHICLE. ALREADY DESTROYED MY ABS BRAKE SYSTEM MODULE AND NOW WORKING ON MY STARTER MOTOR, BLOWER MOTOR, SPEED CONTROL AND ETC. SOME ATTACKS CAUSE LOUD BASE DRUM LIKE THUMPING ON MY DASHBOARD. OTHER ATTACKS LOCK MY GEARSHIFT LEVER IN PARK, UNLOCK MY DOORS. STOP MY SPEED CONTROL FROM WORKING, AND ETC. THESE ATTACKS HAVE BEEN ONGOING FOR ABOUT 4 YEARS. ALONG WITH THESE ATTACKS, POLICE CARS FREQUENTLY THREATEN ME WITH HEAD-ON COLLISIONS. THE THUMPING SCARES ME WHEN IT OCCURS IN HEAVY TRAFFIC AND COULD CAUSE AN ACCIDENT. THESE ATTACKS OCCUR IN ALL MODES OF VEHICLE OPERATION AND WHEN PASSING ALPR TELEPHONE POLES AND POLICE CARS.

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - WINAMAC, IN

    THE INDIANA ALPR TRACKING SYSTEM CAUSES ELECTRICAL MALFUNCTIONS INCLUDING THE ABS BRAKE SYSTEM AND VARIOUS OTHER UNKNOWN MALFUNCTIONS. THE ABS MODULE HAS FAILED ON THE SUBJECT VEHICLE AND THE ALPR ATTACKS CONTINUE. THESE ALPR ATTACKS ARE INITIATED BY ELECTRICAL APPARATUS ON TOP OF TELEPHNE POLES AND ON POLICE CARS. THESE ATTACKS CAN BE HEARD BY SUDDEN UNEXPECTED LOUD THUMPING ON MY DASHBOARD WHICH COULD CAUSE AN ACCIDENT IN ADDITION TO THE ABS BRAKE SYSTEM FAILURE. THESE ATTACKS OCCUR BOTH IN MOTION AND WHEN STATIONARY. THE THUMPING IS EXPECIALLY SURPRISING IN TRAFFIC AND COULD EASILY CAUSE AN ACCIDENT. PLUS, I DO NOT HAVE ABS PROTECTION ON SLICK ROADS

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - PASADENA, TX

    I WAS PULLING OUT OF MY DRIVEWAY, AND MY 2004 FORD FREESTAR LIMITED KEEPS ACTING LIKE IT'S NOT CATCHING THE GEARS CORRECTLY TO SHIFT. WHEN MY BROTHER DROVE IT LATER THE SAME DAY HE SAID IT SOUNDS LIKE THE TORQUE CONVERTER WAS MESSING UP IN THE TRANSMISSION. HE IS AN AUTO MECHANIC. IT HAS ABOUT 90,000 MILES. I JUST BOUGHT THIS VAN EARLIER LAST YR AROUND APRIL 2017, IS THERE STILL A RECALL ON THIS? THANKS [XXX] AT [XXX] OR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 FORD FREESTAR
    - SPRINGFIELD, OH

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED; HOWEVER, THE VEHICLE FAILED TO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 99,862.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - APPLETON, WI

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - RED OAK, IA

    TL* THE CONTACT OWNS A 2004 FORD FREESTAR. UPON INSPECTION, IT WAS DISCOVERED THAT THE CARPET IN THE REAR ROWS OF THE VEHICLE BECOME WET AND SOAKED. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR PASSENGER SEAT ANCHOR LATCH WAS LOOSE. MONTHS LATER, THE DRIVER NOTICED A GRINDING TYPE NOISE WHEN TURNING THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE SAME FAILURE HAD OCCURRED ON THE DRIVER'S SIDE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD FREESTAR
    - MARTINEZ, GA

    MY VAN HAS A PROBLEM WITH WATER, THAT IS WHEN IT RAINS THE VEHICLE STARTS HAVING PROBLEMS WITH SEVERAL COMPONENTS. (IE ENGINE MISFIRE, TRANSMISSION FAILS TO SHIFT PROPERLY, DOOR LOOKS REFUSE TO OPERATE PROPERLY, AMONG OTHER WEIRD THINGS) THIS HAPPENS EVERY TIME IT RAINS. THE PROBLEM AS I HAVE BEING ABLE TO TRACE IT, IS THAT THE WATER THAT COMES OFF THE FRONT WINDSHIELD AND INTO THE PLASTIC THAT COVERS THE COWL AREA ( WHERE THE WIPERS ARE) DRIPS ON TO THE MAIN ELECTRIC WIRE HARNESS CONNECTION THAT COMES FROM THE INSIDE OF THE CAR AND CONNECTS TO THE ENGINE BAY WIRE HARNESS. AS THE WIRE HARNESS CONNECTOR GETS WET, THE VEHICLE STARTS ACTING UP. I TOOK THE VAN TO MY MECHANIC BUT HE WAS UNABLE TO FIND A PROBLEM, IT WAS DRY. I TOOK THE VEHICLE TO A FORD DEALER AND, TO MY SURPRISE, THEY KNEW ABOUT THE PROBLEM BUT TOLD ME I HAD TO PAY THE REPAIR BECAUSE ITS COVERED ON A TECHNICAL SERVICE BULLETIN (TSB 06-14-10) BUT ITS NOT A RECALL. HOW CAN THIS NOT BE A RECALL WHEN THE VAN IS GOING ALONG WELL AND AS SOON AS IT STARTS RAINING, I START HAVING DRIVE ABILITY ISSUES, TRANSMISSIONS STARTS ACTING UP, ENGINE STARTS ACTING UP, SOME TIMES STALLS, IN GENERAL I HAVE A VEHICLE THAT APPEARS TO BE "ALLERGIC TO WATER." THIS ISSUE HAPPENS ANY TIME IT STARS RAINING HEAVILY WHETHER ON THE HIGHWAY OR CITY STREET OR MY DRIVEWAY FOR THAT MATTER, IF ITS RAINING I HAVE TO TAKE MY WIFE'S CAR BECAUSE IF NOT I KNOW WILL HAVE TO BE DEALING WITH AN UNCOOPERATIVE VEHICLE. PS. I PUT A DATE ON THE "WHEN DID THIS HAPPEN" FIELD BUT THIS IS AN ONGOING ISSUE.

    Source: NHTSA WEB SITE