2013 FORD FUSION Complaints

The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the center display failed to display a rear image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the front and rear of the vehicle. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for further assistance. The failure mileage was 162,037.

I received a recall notice for my 2013 Ford Fusion. The Recall was 23S12- Multi Vehicle Front Brake Jounce Hose Leaks. I contacted Ford about the repairs for this recall and was told that the repairs would take 1.3 hours because the brake lines needed to be bled as part of the repair. When I contacted my local Ford dealership about getting the repairs, I was told I would have to leave my vehicle for at least 2 days if I wanted the repairs done. No loaner vehicle has been offered. I cannot be without my car for 2 days. How am I to get the repair work done?

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the steering wheel seized. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced and reprogrammed. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The contact stated that in July 2023 the first failure occurred, and the relays in the steering box were replaced. The vehicle was repaired; however, the failure recently reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under NHTSA Campaign Number: 13V232000 (Steering); however, the contact was informed that the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 65,510.

The contact owns a 2013 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that an independent mechanic went to the residence and performed a diagnostic test on the vehicle. The diagnostic test received the code for a misfire in cylinder #4. The vehicle was towed to the independent mechanic where it was diagnosed with a coolant leak and a misfire in cylinder #4. The contact was informed that the head gasket and the timing chain needed to be replaced. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,800.

The contact owns a 2013 Ford Fusion. The contact stated while entering the vehicle to start the vehicle, the contact smelled the odor of gasoline. The contact checked the vehicle underneath the gas tank and observed that the tank was soaked by gasoline. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 85,000.

The steering wheel of this 2013 Ford Fusion SE, until now tightly connected to the rest of the steering system, has started wobbling. This problem has gradually been worsening over the past few days (as of today's date: 10/4/2025). If this problem is not addressed at some point by a mechanic, it appears that the steering wheel might eventually come loose and separate entirely from the steering column. This very same problem appears to have resulted in a recall and associated repairs by Ford Motor Company of many Ford Fusion sedans of model year 2014-2017. It may be that Ford Fusion sedans of the 2013 model year have the same or a similar problem that gave rise to the noted recall for 2014-2017 Ford Fusion sedans. If so, owners of 2013 Ford Fusion sedans could potentially benefit from a similar recall/repair.

The contact owns a 2013 Ford Fusion. The contact stated that while her grandson was driving approximately 65 MPH, there was smoke coming from the engine compartment. The vehicle was later towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The cause of the engine failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 200,000.

Coolant system Failure Abruptly. Available for inspect ASAP. The car shut off immediately while operating in the middle of oncoming traffic rendering me unable to steer off the roadway. Unknown- confirmed by independent center or dealer. Yes mechanic. No warnings prior simply out of nowhere dash lights up with engine light with a message turn off engine car over temperature. Car shut Off immediately.

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated with the engine coolant warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.