2015 FORD FUSION Complaints

When it gets warm outside, the seatbelt on the driver's side freezes in the resting position, so I cannot buckle up before I drive. It takes a while before I can use the buckle. This means I either drive unsafely to a meeting or wait for the inside of the car to cool down enough to buckle up to drive. I have let Ford know (case number: CXH-02550071-N4S4M4).

Rear door lach wont lach. Door just swings open. Will call dealer today. Happened yesterday 8/25 2024.

The contact owned a 2015 Ford Fusion. The contact stated that while driving at unknown speeds off the freeway in the rain, a 2006 Ford Fusion veered into her lane and hit her vehicle, which caused her to drive on the curb and hit a metal light pole and telephone pole. There were no warning lights illuminated. The air bags deployed emitting debris, and her right hand was broken, burned, and scared. The ambulance took her to the hospital, where she received medical attention. The contact noticed smoke inside the vehicle. A police report was filed. There were no reported fire. The vehicle was towed to a tow lot. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 115,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed into a gas station, the contact shifted the transmission into reverse(R); however, the transmission inadvertently shifted into park(P). The transmission fault message was displayed. The contact stated that the transmission seized while in park(P). The vehicle was towed to the dealer, and the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 18V471000 (Power Train), but the failure persisted. The dealer determined that the shifter cable bushing needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 147,000.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle vibrated abnormally and lost motive power. The vehicle was taken to an independent mechanic, who replaced the ignition coils and spark plugs however, the failure persisted. The vehicle was then taken to the dealer, where it was determined that cylinder #2 had low compression, there was scoring on the piston wall, the piston ring was damaged, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Electric Parking Brake would unexpectedly while driving at various speeds without driver input. The contact then had to press the release for an extensive amount of time before the Electric Parking Brake was released, allowing the contact to return to driving the vehicle. The message “Electric Parking Brake Service Required” was displayed. The contact stated that the radio display screen had begun flashing on and off while driving at approximately 25 MPH. The dealer was contacted and confirmed that the parts for the recall repair were not available. The dealer was unable to confirm when parts would be available. The dealer was unable to determine the cause of the Electric Parking Brake failure. The manufacturer was not made aware of the issue. The failure mileage was 120,000. Parts distribution disconnect.

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the vehicle shuddered and there was white smoke coming from the exhaust pipes. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak into the engine and that the engine needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local independent mechanic where it was diagnosed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was serviced under an unknown recall repair for the power steering module. The recall repair was completed, and the vehicle was towed to the residence. The vehicle was then towed to another dealer to be serviced for an alternator replacement. The contact stated that while at the dealer, the vehicle was started, and several unknown warning lights were illuminated. The contact turned the vehicle off. The vehicle was diagnosed with power steering module failure. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The contact was advised to have the vehicle towed back to the dealer where the recall repair for the power steering module was completed. The vehicle was towed back to the dealer who completed the recall repair. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not eligible for coverage under warranty for the recall repair. The failure mileage was unknown. 's

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine was overheating. The vehicle was taken to a local dealer where it was diagnosed that the water jacket in the cylinder was cracked. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,278.

The contact owns a 2015 Ford Fusion. The contact stated that the taillights failed to turn off as designed. The contact had to disconnect the battery for the taillights to be turned off. Additionally, the Hill Assist warning light was illuminated after reconnecting the battery. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle and referred the contact to the NHTSA hotline. The failure mileage was approximately 114,352.