2015 FORD FUSION Complaints

While driving “steering fault. Service now” light illuminated. Next steering wheel locked up and displayed “steering loss stop safely” and “advance service trac”. Car could not be steering and had to be towed, now shop says rack and pinion needs replaced

The contact owns a 2015 Ford Fusion. The contact stated that after parking the vehicle, it was discovered that brake fluid was leaking from the front driver’s side wheel well. The vehicle was taken to the local mechanic who diagnosed that the front driver's side brake hose had ruptured, causing the brake fluid leak. The brake hose was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 96,355.

Power steering rack is completely destroyed and not safe to drive. I see recalls for other fusions for power steering , but not the 2015 fusion. I think this needs to be investigated.

My first problem is that when i try to accelerate the speed it acts as if it doesn’t want to go above the speed that I’m already going! Also my engine light pops on and off and says it could be a number of things such as my brakes and exhaust. The last problem is that my brake lights will not turn off at all.

Got an "Steering Assist Fault" indication on my dash and I can no longer turn my steering wheel. This is a well documented recall with older models but mine was not included in the recall. I've taken it to the local dealer and been told it will require replacement of the entire assembly. Older online reports said this was a $2,200 repair. I was just quoted $2,900 by the dealer. This is outrageous. Ford should not be allowed to get away with this. They positioned the electric steering motor (with enclosed electronics) next to the exhaust manifold. The electronics can't handle the heat being so close even with the stupid heat shield between the two. The recall should be extended to all Ford vehicles that use this technology.

NO WARNING LIGHTS PRIOR TO THE PROBLEM. THE CAR WAS DIAGNOSED BY A FORD DEALERSHIP. THE ENGINE NEEDS TO BE REPLACED DUE TO COOLANT GETTING IN THE CYLINDER. THERE IS A TSB ABOUT THIS ISSUE. IT IS A KNOWN PROBLEM FOR THIS CAR. NOW FORD IS OFFERING NO ASSISTANCE IN FIXING THE PROBLEM.

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the gear shifter seized and remained in drive. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the shifter cable bushing had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to NHSTA Hotline for assistance. The failure mileage was approximately 225,974.

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, there was an abnormal ticking sound coming from the vehicle. The contact stated that the engine coolant over temperature warning light was illuminated. The contact also stated that the warning light illuminate after several attempts to add coolant to the vehicle. The contact was unaware of coolant leaking from the vehicle. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH, the contact's wife became aware that the engine was overheating, with the check engine warning light illuminated. That contact also stated that after inspecting the vehicle, he became aware that the coolant reservoir was empty. The vehicle was towed to the dealer to be diagnosed. The contact was informed that coolant was leaking into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA Hotline to report the failure. The failure mileage was approximately 159,900.

The contact's niece owns a 2015 Ford Fusion. The contact stated that while his niece was driving at an undisclosed speed, the steering wheel seized. The contact stated that the failure occurred while his niece was making a right turn. The vehicle was towed to the contact's residence. The contact stated that in May 2024, NHTSA Campaign Number: 18V167000 (Steering) and 19V632000 (Steering) recall repairs were completed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately, 93,326.