2015 FORD FUSION Complaints

I took my vehicle into dealer because the steering was not smooth. It appeared to be hanging up and at times difficult to maintain control of the vehicle. The problem was diagnosed by the dealer as being “internal” to the steering rack. The vehicle only has 26,000 miles on it. A search of recalls was completed on the vehicle and two recalls were completed for “corrosion” to the steering box. One recall in 2015 and one in 2018. These recalls were performed on vehicles operating in states such as my own (Northeast Ohio) where road salt could cause the corrosion. I suspect that the corrosion entered my steering rack and is affecting the steering of the vehicle. Since two recalls were done involving the steering mechanism, maybe the whole mechanism should be replaced, as how can we be certain that the corrosion was limited to just the outside of the mechanism.

I brought a 2015 Ford Fusion and the airbags was missing as well as unrepairable overheating issues in the engine. I replaced the whole cooling system and the reason for overheating still can’t be determined. I brought the car for $5000 and had $3000 of work done and it is still not drivable. The dealer refused to fix it or give a refund. I still have not been able to drive the car.

Within in the past year I have had to have my entire rear brake system repaired and they keep stating that the emergency park brake is malfunctioning and getting stuck. I have had those parts replaced and now I being told again that the same problem is occurring. There has to be an issue with the brake system that keeps causing this to happen after repairs have been made.

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the electronic power steering failed to function properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was diagnosed by an independent mechanic. The contact was notified of a misfire in cylinder #3. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.

My vehicle began having low coolant, smoking from tail pipe, running erratically, and numerous codes including ( P-300 codes). My only transportation and before I made it home the engine turned off completely and did not crank or turn over at all.. I felt the engine was about to catch on fire and so I got out and called family member for a tow and ride home. My car has been sitting in the driveway for at least 2 months. Im a veteran, and making it to doctors appointments is a big issue.

I've already submitted this complaint before and nothing is done by it and investigator investigated this but I'm still continuing to have this problem and Ford will not fix the issue unless I spend thousands of dollars. I am having an issue with the safety airbag system the AC system not working The windows do not work, passenger windows don't work , ac control system doesn't function...

When taking my car in for regular servicing, I was told that the tires could not be rotated because of swollen lug nuts. My vehicle has 11,777 miles. Without proper tire rotation, I cannot effectively drive safely without risk to myself and others. So, I opted to have the lug nuts replaced in fear of future problems should I need to remove a tire. Not being a mechanic, I have no idea what constitutes the look or feel of swollen lug nuts. My car was serviced on March 12 and 13, 2024 at the cost of $381.86 (lug nuts: $257.35)

Have had the power train and transmission worked on since I have owned this car. Now again the transmission is messing up. This car has less than 100,000 miles there is no reason for this many issues with the power train.

The contact owns a 2015 Ford Fusion. The contact stated while driving 70 MPH and attempting to decelerate, with the brake pedal depressed all the way to the floorboard, the vehicle failed to decelerate as intended. Upon natural speed loss and increased effort depressing the brake pedal, the contact was able to pull to the shoulder of the roadway and bring the vehicle to a complete stop. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the brake caliper, resulting in abnormal wear and tear on the rear passenger’s side brake pad. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 150,000.