2011 FORD FUSION Complaints

On my 2011 Ford Fusion the power steering has failed and it seems to be covered by 15V340000 (15S18), specially supplement 3 but the dealership doesn't wish to acknowledge the warranty replacement. Currently the vehicle cannot be driven safely. I have had several mechanics look at the vehicle including a Ford authorized dealership. The suggested fix is as explained in the 15V340000 (15S18) and 15N01.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 35 MPH, the steering wheel became difficult to turn left or right. The contact stated that an unknown warning light was illuminated, and the message "Service Power Steering Now" was displayed. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that the steering wheel failed to turn as needed. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

2011 abs system module it’s supposed to go back to default and it didn’t and the brakes completely stop working my car didn’t want to start and there’s no light nor abs light no check engine light no code comes out to warn that the brakes are not working I have 119000 ABS module failure Brakes stopped working

I experienced a complete loss of power steering on my 2011 Ford Fusion. Luckily I managed to avoid an accident and had the vehicle towed to my mechanic. When he told me what caused the issue, I looked up all recalls on this vehicle using my VIN for the 2011 Ford Fusion on both Ford's website and the nhtsa.gov website. There was a recall in 2015 for Loss of Electric Power Steering Assist NHTSA ID Number: 15V340000. Ford's number for this recall is 15S18. I called Ford customer service at 1-866-436-7332 and they told me that this recall was no longer open. I bought this vehicle in 2020 and was not made aware of this recall at all, otherwise I would have gotten it fixed like I did for the airbag recalls. This was something that happened with no warning. The Ford customer service is refusing to acknowledge this recall or assist me on this.

Vehicle: Ford Fusion 2011 Component: Steering Mileage: 169600 Description: While driving, the steering suddenly became very heavy and difficult to turn. The steering wheel feels stiff, and in some situations the wheels do not respond properly when turning the wheel. The issue appears related to a worn or failing rack and pinion steering system. This creates a dangerous situation where the vehicle is difficult to control, especially at low speeds or when making turns. This problem increases the risk of losing control of the vehicle and could lead to an accident. There was no warning before the issue occurred. The vehicle has not been involved in any accident prior to this issue. This appears to be a mechanical failure.

Car is leaking gas after being filled mostly up. When I look it up it said this specific car does have some problems with leaking fuel.

Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall for this model and year of car but not this vin for some reason.

Car continues to accelerate after applying the brake. Has happened numerous times. Usually at slow speed

My fuel tank cracked due to the purge valve ann also once in a while the steering assist fails

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 3 MPH and turning left into a driveway, the steering wheel became extremely difficult to turn. The contact stopped, turned off and restarted the vehicle, and drove back to the residence. The contact had researched online and associated the failure with NHTSA Campaign Number: 15V340000 (Steering). An appointment was scheduled with a local dealer who diagnosed the vehicle and determined that the power steering assist had failed and needed to be replaced. The contact informed the service manager of the recall and was informed that the VIN was no longer covered under warranty, and that the vehicle was previously covered under Manufacturer Recall Number: 15N01. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.