2013 FORD FUSION Complaints

View complaints related to 2013 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,870 complaints submitted for the 2013 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD FUSION
    - Hooversville, PA

    While driving home from work. I heard a pop and seen smoke coming from my tire. I pulled over and seen fire behind the wheel. After looking it over the emergency parking brake motor that attaches to the brake caliper was blown apart. The pistons in the caliper pushed so hard against the brake pad that it was bent to a 90 degree angle. Had to replace pads, rotors, and calipers in both sides.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION HYBRID
    - Beaverton, OR

    The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle failed to respond normally while depressing the brake pedal. Several unknown warning lights were illuminated during the failure. The failure caused the steering wheel to lock up, the brake pedal became extremely firm, and the accelerator pedal became inoperable. Additionally, the exterior lights shut off unexpectedly and the vehicle lost electrical power. The vehicle was safely pulled into a parking lot, and the contact waited for several minutes before restarting the vehicle. The vehicle was restarted; however, 30 seconds after resuming driving the vehicle shut off again. The vehicle was towed to a Ford dealer; however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 179,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - Miami, FL

    “Temporary loss service climate system ford fusion 2013” Ac turns on and off windows lock up when ac turns off. everything freezes up! I see online this should be a recall a lot of ford owners having the same problem!

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - Saginaw, MI

    The steering wheel of my 2013 ford fusion S.E 2.5 Lm was tightly connected to the steering system until now. It has start wobbling over time and the problem have greatly increased as of 05\31\2026. I fear that if I can’t this problem fixed soon the whole steering wheel will disconnect one day. When I told a mechanic about the problem he told me there was a recall put out by Ford Fusion Motors on many Ford Fusion Sedans for similar issues. I truly believe my car had to miss the recall.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - Neptune City, NJ

    The vehicle goes into limp mode without warning no matter the speed. cylinder head temp sensor is not applicable on this 1.6 engine model. The coolant over temp light illuminates with or without the car running. coolant temperature sensor was replaced and indicates no faults to the obd. the coolant level and temperature is within spec.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION HYBRID
    - West Chester, PA

    While driving a 2013 Ford Fusion Hybrid Titanium (approximately 157,000 miles), the Electronic Power-Assisted Steering (EPAS) system suddenly failed without warning during heavy rain in Philadelphia, PA. I was driving near the riverfront area by [XXX] when the steering immediately became extremely stiff and difficult to turn. No prior warning lights or steering-related symptoms were present before the failure. Due to wet road conditions and the sudden loss of steering assist, I temporarily lost the ability to maneuver the vehicle normally and nearly collided with roadside structures near the river. Considerable physical force was required to maintain directional control and safely move the vehicle. This created an immediate safety hazard to myself and nearby traffic. The vehicle has not been involved in a crash, but the failure created a near-miss situation. My VIN currently shows no open recall for this issue, despite similar steering-system failures reported in comparable Ford vehicles using EPAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - Milwaukee, WI

    The contact owns a 2013 Ford Fusion. The contact stated that while steering the vehicle at various speeds, an abnormal, grinding sound would emit from the vehicle without warning. Upon investigation, the contact discovered that the vehicle was NHTSA Campaign Number: 23V162000(SERVICE BRAKES, HYDRAULIC). The contact made an appointment and spoke with the dealer about the failure. The contact was informed by a dealer mechanic that the grinding noise was not related to brake system but the Electric Power-Assisted Steering (EPAS). Upon further investigation, the contact discovered NHTSA ID Number: 15V250000(Steering) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 210,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - Pittsburgh, PA

    A power steering assist fault warning popped up on my vehicle after starting my car. It’s now extremely difficult to turn the wheel. There was no previous indication that there was an issue with the power steering.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - Tulare, CA

    No incident - back up camera issue. Glitches often, then goes black and does not work. Have also received error messages indicating "Camera is unavailable. Please contact your dealership." Has happened a few times in the past but is now happening more often

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - Keller, TX

    I was driving the vehicle and a warning message came on related to the power steering module not functioning correctly. Immediately after the steering column locked up and was stiff and to tough to continue driving. I looked into repairs and notice a recall # 19S26 was issued in 2019 with my specific vehicle in the list by year, brand and model for the exact problem described. When I contacted Ford, they advised me that my VIN # was not included in the recall. Wanted to file complaint due to the lack of coverage Ford offers for cars specifically covered under the recall.

    Source: NHTSA WEB SITE