2014 FORD FUSION Complaints

Head gasket failed in January of 2023, replaced water pump timing belt and had a full head job completed. Head gasket failed again in September 2023; had a full head job replacement and now again, my engine has overheated with a suspected blown head gasket.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the temperature gauge rose to the HOT zone. The contact stated that she pulled into an auto parts store and was advised to refill the coolant reservoir. The contact topped off the coolant reservoir and then drove the vehicle for less than 20 minutes before the vehicle went into LIMP Mode and lost motive power. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. There were several warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that either the engine or the short block needed to be replaced due to coolant intrusion into the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 55 MPH the message "electric power steering failure" was displayed, and the steering wheel became difficult to turn in either direction. After turning off and restarting the vehicle, the steering operated as normal but later the failure reoccurred. The vehicle was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V25000 (Steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 99,000.

I Had my car at Southgate Ford from 0ct 17- 20. During this time my car was to be serviced for the recalls. However upon receiving my car back. I was told the recall that is showing incomplete( door latches) was unable to be repaired due to the car only being registered in MI and PA. At this time it is showing my vin is still showing said recalls as incomplete.

The power steering went out, it caused me to swerve into other lanes on the highway with me and my children in the car. I took the car to the Ford dealer and they confirmed the power steering rack and pinion needed replaced, which would cost over $3000 to repair. The power steering was reset during diagnostic so I took it to another shop for pricing, they stated the reach and pinion was bad and they quoted me $4000 to repair. I parked the car and when I drove it again the power steering completed went out. I could not afford the repair, it caused me to lose my job, fall behind on car and rental payments for my house causing is to be in eviction now. I had it towed to a shop and the mechanic asked if there was a recall for this issue because he had had multiple people come in with the same issue, he suggested we all get rid of these cars because this has been a continuous issue and the company won't do anything about it. I'm left with a $20,000 dollar payment for this car and the company is no help. It put me and my kids lives in jeopardy and put us in a horrible position financially.

The cable to the transmission has messed up came off. There’s a recall for the 2014 ford fusion for this problem but it’s not showing one for our vin number and it is the exact problem the recall says

The contact owns a 2014 Ford Fusion. The contact stated that while his daughter was driving approximately 65 MPH, the coolant warning light illuminated. The contact was informed that the vehicle lost motive power and decelerated to approximately 15 MPH. The contact stated that his daughter pulled off the roadway and turned the vehicle off. The contact drove out to his daughter and jumpstarted the vehicle. The contact used an ODB scanner and retrieved fault code: P1299 “Engine overheated”. The contact cleared the code, and the vehicle was driven back to his residence. The contact replaced the coolant temperature gauge. The contact stated that the vehicle drove normally for several days however, the failure reoccurred. The contact checked the coolant reservoir and noticed that the reservoir was nearly empty. The contact then drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to the manufacturer Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 62,000.

My transmission has failed multiple times. Luckily my car is under warranty, because I have been able to have it replaced twice, but both times, these malfunctions have put my life and countless others in danger, because the failure is sudden and not preceded by any warnings. This problem has reproduced twice and been confirmed and fixed both times by Sun’s Auto in Spring Texas. The vehicle has been inspected recently by the manufacturer as my shifter bushings also disconnected as part of a separate recall, resulting in a similar situation as the transmission failure. There have been no warnings prior to any of these issues occurring, and at this point recalling individual parts is not sufficient. The transmission and shifter bushing issues alone cost more to repair than the car is worth at this point, and they are extremely dangerous, especially when combined with the other active safety recalls for this same car such as the brakes, door latches, and steering. Almost every aspect of this car is unsafe as manufactured .

Back-up Camera: The back-up camera works intermittently, or sometimes not at all; On several occasions, the camera went on briefly, showing children approaching the back of the car while backing out of a driveway. Then it goes blank as they walk behind the vehicle. Additionally, when backing into a parking space, the camera displays, then goes blank as soon as the proximity alert warning beep starts to sound. I’m not sure if the “trigger" is the proximity sensors or the steering sensor since the steering wheel is always turned and the warning beeps are always present.

Turned vehicle on one day & the parking break light came on, attempted to disengage with the parking break button but nothing released the breaks. Wouldn’t let me move the car when in drive. After trying to disengage with the button many times, decided to undo the battery because its electric & i was hoping to reset it & wait 20 mins. After doing so the release parking break warning, park break malfunction warning & parking break light was still on & it still didn’t move for another 20 minutes then suddenly after putting it in drive again it let me move. Now the release parking break warning, park break malfunction warning & the parking break light stays on even when actively driving & beeps the entire drive. No auto shops I’ve been to knows how to fix this! HELP PLEASE