2011 FORD FUSION Complaints

The contact owns a 2011 Ford Fusion. The contact stated that occasionally upon starting the vehicle or while driving at various speeds, the power steering assist failed to operate as needed. The contact stated that excessive force was needed to turn the steering wheel. There was no warning light illuminated. The contact called two dealers Suppes Ford (101 Main St, Johnstown, PA 15901) and Luther Ford Ebensburg (3941 Admiral Peary Hwy, Ebensburg, PA 15931)] and neither dealer assisted with the failure. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V340000 (Steering) however, the failure occurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

Door handle mechanism made of plastic and breaks, preventing the locking and opening of door from the inside. The inability to leave your car without opening the door from the outside poses a serious safety risk to the driver and passenger in the need to exit a car quickly during emergency situations. This is a common occurrence from the self-repair videos I found online, and the method of failure and the symptoms of failure seem to be the same. My failure occurred when trying to pull the handle quickly breaks the plastic latch inside the mechanism and prevents the door from opening upon pulling the handle.

The contact owns a 2011 Ford Fusion. The contact stated that after refueling the vehicle, the vehicle failed to start-up. Additionally, the check engine warning light was illuminated. The contact made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power of steering assist. Additionally, the power steering default warning light and advancetrac warning light were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 115,000.

The contact owns a 2011 Ford Fusion. The contact stated while driving 35 MPH, while depressing the brake pedal, the brake pedal went to the floorboard. The contact pumped the brake pedal several times and the vehicle came to a stop. The contact stated that there was no warning light illuminated. The vehicle was taken to the dealer and diagnosed; however, no cause for the failure was found. The manufacturer was not contacted. The approximate failure mileage was 160,000.

The contact owns a 2011 Ford Fusion. The contact stated while driving approximately 50 MPH and descending a slight grade and slowing for a traffic sign, the contact drove over a slight bump in the roadway and felt the brake pedal go almost to the floorboard. The contact stated that he pumped the brake pedal and felt the brakes starting to respond and was able to stop the vehicle. The contact stated that he stopped and turned off and restarted the vehicle and the braking functionality returned to normal. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.

Power steering assist fault — AdvanceTrac system failure while traveling at 65mph. Completely lost control of the steering, but was able to get the car to the shoulder. Now the steering column is locked up and the car is hardly drivable. No power steering.

Power steering fault while driving slowly, followed by service power steering now warning

The contact's son owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the power steering assist failed with the power steering assist fault warning message displayed. The contact spoke with the dealer and was informed that there were no recalls on the vehicle. Despite the failure, the contact's son used excessive effort to steer the vehicle back to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 186,885.

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 60 MPH, the power steering malfunctioned and the steering wheel became difficult to turn in either direction, almost causing the contact to lose control of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 189,000.