2014 FORD FUSION Complaints

The contact owned a 2014 Ford Fusion. The contact stated that while his daughter driving approximately 35 MPH and approaching a stop light, the driver pressed the brake pedal to stop the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to drive into the intersection and crash into a second vehicle. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not yet determined. The vehicle was destroyed and parked in the contacts residence. The manufacturer and local dealer were not notified of the incident. The failure mileage was 104,000.

The contact owns a 2014 Ford Fusion. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were not yet available. The contact stated that he noticed fluid on the ground of his driveway. The contact then stated that upon inspecting under the hood of the vehicle, he noticed a drip located on the brake line. Additionally, the contact stated that on another occasion while driving at an undisclosed speed, the brake warning light illuminated. The contact stated that after coming to a stop, he depressed the brake pedal however, the brake pedal extended down to the floorboard. The contact had to apply pressure to the brake pedal to stop the vehicle. The contact notified the dealer of the failure, and the contact was provided an estimate for the diagnostic test. The contact was informed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

2014 Ford Fusion Consumer referring to Recall letter that was mailed to them (Recall 23V162). Informing the right break line has already ruptured and both left and right break lines have already been repaired. Sent copy of letter received.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 55 MPH, she heard an alarm sound indicating that the coolant temperature warning light was illuminated. The contact stated that she veered the vehicle off the road when the vehicle hesitated, and the engine seized. The contact was unable to restart the vehicle. The contact then notified her husband who advised her to have the vehicle towed. The vehicle was towed to the dealer where it was diagnosed that the engine short block failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was over the warranty coverage, but no further assistance was provided. The failure mileage was approximately 50,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the steering wheel hesitated. There was a loud grinding sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering gear needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 135,000.

The contact owns a 2014 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle; however, she had to depress the brake pedal to the floorboard to slow the vehicle to a stop. The ABS warning light and the brake fluid warning light was illuminated. Despite the failure, the contact stated that his wife carefully drove the vehicle back to the residence. The contact then notified the dealer of the failure, and the contact was then made aware that the VIN was included in the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact then stated that he was informed by the technician that parts to do the recall repair were not yet available and to temporarily place brake fluid in the reservoir until an appointment became available; however, the brake fluid continued to leak from the reservoir. The contact notified another dealer, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 56,993. VIN tool confirms parts not available.

Ford Fusion was traveling about 40 miles per hours then driver pressed on the break pedal and the car while hearing breaks continued traveling 25- 30 feet. I was in the back and could clearly see the driver pressing on the break pad all the way down.

Codes P0300 P0301 P0316 - My son was driving and approached a red light - his car began to idle rough and check engine light came on. Instructed him to park the car and we towed to a local mechanic. Cylinder 1 was misfiring and also had a mix of oil, fuel and possibly coolant in Cylinder 1. Apparently this is a defective issue with a 2014 Ford Fusion with a 2.0 Ecoboost Engine and also lawsuits regarding this. Ford dealership confirmed this is a sore issue with Ford and referred to Ford Customer Service --- no assistance and just advised to hold onto receipts in case it is a recall issue -- this is not okay at all. Ford has had plenty of opportunities to correct this with Ford Fusions but still have not!!!!! Very very very upset!!!

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the brake pedal went to the floorboard while depressed. The low brake fluid warning light and the parking brake warning light were illuminated. The vehicle was towed to an independent mechanic, who determined that the brake hose was detached at the factory crimp. The vehicle was repaired. the contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 165,000. The contact would like to be reimbursed for repairs costing almost $700.

The contact owns a 2014 Ford Fusion. The contact stated while driving 30 MPH, the vehicle failed to accelerate with an unknown warning light illuminated. The contact was able to pull over on the side of the road and turn off and restart the vehicle and the vehicle started operating normally. On another occasion while at a stop light the vehicle accelerated independently without warning. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 130,000.