2011 FORD FUSION Complaints

The contact owns a 2011 Ford Fusion. The contact stated while driving 35 mph, the auto track assist warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the electric gearing system to be replaced. The contact stated the dealer informed him not to repair the electric gearing system until it completely failed. The vehicle was not repaired. The contact stated on 8/9/2022 while his son driving 35 mph, the steering wheel became difficult to turn. The contact stated the auto track assist warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the electric gearing system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,500.

When needing to take the tires off, the socket that came with the vehicle spare tire would not fit on the lug nuts. Upon research we discovered this was a known problem that the factory lug nuts would swell, thus not being able to use the standard equipment provided with the vehicle. I want to replace these lug nuts, however I am not finding lug nuts that will hold the wheel cover onto the wheel.

The contact owns a 2011 Ford Fusion. The contact stated that the electric power steering assist had become inoperable. The power steering assist fault warning message had appeared on the instrument panel. The vehicle was taken to the local dealer who referred her to the manufacturer. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 207,000.

Power Steering Assist Fault I've seen where the 2011 Ford Fusion was recalled for this and mine has failed. Please add my VIN to the list. If you have any questions or need more information, please contact me. Thank you.

The car was shaking at a low speed. When taken to the shop it was determined that the rotor was damaging the break lines which caused a need for a rotor, break pad , & break fluid lines. Once that work was done the brake pedal was soft & would not depress correctly. It is looking like a defective ABS module, which is what was recalled on the 2010 & below. His IS a problem with the 2011 too. It needs to be rectified! Ford, do the right thing.

The contact owns a 2011 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the electric power steering assist needed to be replaced. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was 99,847.

While driving at freeway speed, my 2011 Ford Fusion Hybrid suddenly shutdown before I could pull over safely exposing me to extreme harm from other cars. I was unable to drive it home, as it no longer would safely function sufficient to get me home. Additionally, the airbag recall should have been remedied by now, Ford's response has not been timely.

The contact owns a 2011 Ford Fusion. The contact stated that the electric power steering assist became inoperable. The electric steering assist failure and the service advance track messages were displayed. The vehicle was taken to the local dealer who referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA. The failure mileage was approximately 40,000. The contact stated he doesn't understand why his vehicle wasn't included in the recall because the vehicle was made 4 days before the recall date.

The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality and the steering wheel became firm. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle and stated that the steering gear was defective and needed to be replaced. The dealer was contacted and stated that the vehicle was out of warranty. No assistance was provided. The manufacturer was not contacted. The failure mileage was 93,000.

The contact owns a 2011 Ford Fusion. The contact stated while driving 60 MPH with the air conditioning activated, there was a burning odor inside the vehicle. The contact reached under the glove box and discovered that the heat sink and wiring harness connecting the fan was extremely hot to the touch. The contact indicated that no flames were present but the wires were visibly charred and burnt. The contact stated that the heat sink and wiring harness connection to the fan had been replaced on multiple occasions. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted regarding the failure. The failure mileage was 80,000.