2014 FORD FUSION Complaints

Power steering went out without notice of failure or service. Extremely difficult to operate vehicle with no power steering and could easily cause a collision or other accident.

The contact owns a 2014 Ford Fusion. The contact stated while driving 75 MPH, the vehicle would not accelerate to exceed 75 MPH. There was no warning light illuminated. The contact was able to drive home safely. The vehicle was taken to an independent mechanic and the transmission was replaced; however, the failure reoccurred several times. On another occasion while driving 75 MPH, the Service Traction Control and Hill Start Assist Not Available messages were displayed. Additionally, the power steering assist warning light was illuminated and the vehicle lost power steering functionality. The vehicle was taken to the dealer however, no cause for the failure was found. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 68,000.

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle had been overheating. The vehicle displayed a warning that the vehicle was overheating. The contact had taken the vehicle for an inspection and was informed that there was coolant intrusion into cylinders #3 and #4 causing the engine to fail. The contact was informed that the short block needed to be repaired and the head gasket replaced. The contact was informed that the failure might be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the vehicle could not be repaired due to parts being on backorder. The manufacturer was made aware of the failure and confirmed that there was no recall or warranty coverage on the vehicle. The approximate failure mileage was 69,000.

2014 Ford Fusion hybrid bought brand new, ordered it out of the catalog and have been the only owners. Passed it on down to my husband when I purchased a different Ford in 2019. He started the vehicle, backed out of a parking space and began to drive home from a family event. Suddenly he reported he had to turn the steering wheel extremely hard to make the curves on a very winding road! He immediately slowed down and noticed AdvanceTrac system and Steering Safety alerts come up on the dashboard as well as something about Incline Assist. Both of our children were with him! I could have lost my entire family yesterday, on my youngest's birthday!!! Unfortunately it occurred after 5pm on a Saturday so I haven't gotten in touch with anyone at the Ford manufacturer or local service shop to have it inspected or an estimate for repair. I'm so thankful my family made it home safely but extremely upset with Ford after reading the multiple number of reports of the same thing happening on the same year and model! I have always stood by the Brand, buying only from them and attending Ford only car shows! I seriously don't know what to think right now.

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. However, upon picking up the vehicle and driving, the vehicle would not exceed 40 MPH. The contact stated that the accelerator pedal was depressed but the vehicle failed to respond. Additionally, the vehicle started surging. The brake pedal was depressed but the vehicle failed to respond and decelerated independently. The contact was able to drive back to the dealer and parked the vehicle. The dealer completed unknown repairs on the vehicle. The contact was then able to drive to her residence without any further issues. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,152.

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 35 MPH, the vehicle almost stalled. The contact stopped at the stop light and turned the vehicle off and on twice before continuing to drive to the residence. There were no warning lights illuminated. The contact stated that the next attempt to drive the vehicle, the gear shifter failed to shift out of park(P). The vehicle was unable to be started. The approximate failure mileage was 60,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. Prior to the failure, the dealer was made aware of the issue; however, the dealer informed the contact that they would not perform the recall repair until the transmission shifter cable bushing was fractured. The contact stated that while the gear shifter was in park(P), the vehicle rolled backward, nearly causing a collision. The contact applied the parking brake and stopped the vehicle from rolling. AAA arrived on the scene and informed the contact after an inspection, that the transmission shifter cable bushing was fractured. AAA applied electric tape to the damaged transmission shifter cable bushing. The contact was able to drive to her residence; however, the gear shifter indicated that the vehicle was in neutral(N) while it was parked with the parking brake applied. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owned a 2014 Ford Fusion. The contact stated that the vehicle had a recall remedy had been completed on the vehicle relating to the transmission. The contact stated that a low oil pressure had been detected. The contact took the vehicle to the dealer who stated that the master mechanic had to inspect the vehicle. The contact stated the appointment with the master mechanic had not been completed as of yet. The contact stated that since the making of their appointment while driving when they heard a loud pop noise come from the vehicle. The contact noticed smoke coming from the rear end of the vehicle. The contact then coasted to the side of the road where the vehicle completely shut off. Another person nearby noticed the vehicle had caught on fire underneath the hood of the vehicle. The fire department arrived and put out the fire. A police report was filed and a case number was provided. There were no injuries and no medical attention. The vehicle was towed and deemed totaled due to the engine being completely melted. The manufacturer was made aware of the failure and referred them to the NHTSA Hotline. The approximate failure mileage was unknown.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 75 MPH, the vehicle park shift warning light illuminated and the vehicle inadvertently stopped. The vehicle was towed to the dealer and diagnosed with an inside bushing wiring failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

I have an Electronic Brake System in my Ford Fusion. I rarely use the function. However, when entering into my vehicle, the Electronic Brake System is flashing BRAKE repeatedly, even when I never placed it in that function when turning off my car prior. I went to get my car tested and nothing was found. No problem codes. This may be a defect with the car itself.