2011 FORD FUSION Complaints

Advancetrac light started turning on, then about the 3rd time the light flashed electric brakes went away and was left with extremely hard to press hydraulic brakes. Just to SCAN the car ford wants $200 because they have a proprietary system...

EPAS has gone out AGAIN! EPAS was repaired in 2016 before I bought my Ford Fusion Hybrid, was replaced in 2019 under dealer warranty, and as soon as I have a tune up and front end alignment done two days later while I’m driving EPAS goes out again. Almost $3000 is what it costs to fix this faulty part and I should not have to keep fixing it after repairs are made. Now I’m being told that it will not be fixed under CSP because it’s already been fixed by the original owner and I am not the original owner. I’m very upset and my car is just sitting there with 6K left to pay on it! I don’t have the money to fix this vehicle for a 3rd time.

During winter driving conditions, the antilock brake system engaged. Following the engagement of the antilock brake system, the brake pedal would press all the way to the floor and very little braking was available from the brake system. Distances to stop the car were extremely long and the car was inherently unsafe to drive on the road. There were no warning indications on the car. It was determined by a Ford dealer that the hydraulic control unit failed and needed to be replaced. Upon repair, the braking system returned to normal function. I have the failed HCU in my possession.

My 2011 Ford Fusion SE is experiencing a brake system failure similar to the one noted in NHTSA Recall 19V-904. The recall pursuant to NHTSA Recall 19V-904 only applies to model years up to 2010. I contend the brake system failure continues to be prevalent but Ford is refusing to acknowledge the failure as applicable to the recall simply due to the model year. No warning indicator appeared.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic and diagnosed with code U300 - Power Steering Control Module (PSCM) failure. The mechanic related the failure to an unknown recall and informed the contact that the Power Steering Control Module (PSCM) needed to be replaced. The vehicle was then taken to the dealer, but the dealer informed the contact that he needed to pay out-of-pocket for the repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000. The error code that qualifies the vehicle for this recall repair, and evidence from Ford.com saying that safety recalls do not expire.

The contact owns a 2011 Ford Fusion. The contact stated that seventeen lug nuts had fractured and detached from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 241,506. The contact stated that Ford Motor Company had their vehicle listed as MY2013 although it is a MY2011. This may be the reason why their VIN was not a part of the recall that involved the same issues with their vehicle.

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that unknown dealers were contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

In the middle of driving, my car popped up two alerts: "service advancetrac" and "service power steering". Nothing else occurred, and I got to my destination and turned the car off. When leaving again, I turned the car on, and the power steering didn't work. The warnings were still present. While driving, turning the steering wheel was very difficult, much more difficult than older cars with manual steering. At slow speeds, I felt it was dangerous to drive as I couldn't guarantee my ability to turn properly.

Wife called and said when she started he car she could not turn the wheel. I went to pick up the car and realized the power assist was not working. Took the car to the dealer where it was purchased by us. Was told that there was a recall on this component but that it had expired and our warranty expired 3 months before the incident. Dealer said the recall might be extended because so many people had reported this same problem. Paid $2500 to get the repair. Seems like there are a very high number of cars with this problem. Mileage on our car was only 72,000. None of the other 5 Ford cars we purchased since 2011 had similar problems with the steering.

Power steering does not work all the time. When the power steering goes out it is very hard to turn the steering wheel.I took it to the dealership where I bought the car brand new in 2011,the dealership was aware of this known problem (safety recall 15S18) but said that the recall was only good for 10years or 100,000 miles.This is a safety problem, and when this power steering goes out my wife and sister can’t turn the steering wheel.They refuse to drive the fusion till it gets fixed. To fix this problem the dealership said the part will cost 1514.64. And the labor is about 1400.00. Yes almost 3,000.00 to fix a problem that Ford knows about. There is a lot of Ford fusions out.there with this problem! Please help us make Ford accountable for this problem