2014 FORD FUSION Complaints

Coolant is leaking into the engine causing the engine to fail. The engine is going to have to be replaced. This is a known problem in the 2013 to 2019 Ford Fusions. Ford refuses to he'll with the issue.

My car has a recall and there is. It a fix for is yet and the dealer won’t give me a rental until I get it fixed and I’m out of a car basically because it’s unsafe to drive

The power steering failed on my 2014 Ford Fusion. As I was driving I received a system alert and pulled over within a mile - the power steering was still functioning at this time. I pulled into a parking lot and turned the car off. When I restarted the car there were multiple similar alerts and the power steering was not functioning and the steering was locked up - almost impossible to move. Even the tow truck driver commented on how he was unable to budge it. I am lucky that I was able to pull over and park my car before the power steering failed. I had to get it towed to a local repair shop and they confirmed that the problem was corrosion in the fasteners or bolts of the electric power steering motor that caused the power steering motor to become dislodged. They informed me that there was a service bulletin out for this particular issue on Ford Fusions and to try to contact Ford about it. There is a recall for 2014 Ford Fusions regarding this issue but my VIN did not fall in the recall so Ford will not help with it. The repair shop was unable to do anything so I now have to have the car towed another 30 miles to a Ford dealership. The repair shop also told me as they were looking into it that the part alone would have cost $1200 and there will be additional programming needed.

The contact owns a 2014 Ford Fusion. The contact stated that after refueling the vehicle, the check engine warning light illuminated. Additionally, the vehicle made an abnormal noise while starting. The contact was concerned that he had carbon monoxide poisoning related to a faulty canister purge valve. However, no medical attention was received. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 129,800.

I took my Ford Fusion in for its 50000 mile maintenance. The tech was unable to remove the lug nuts because they were swollen due to the poor design by Ford. I had to replace all 20 lug nuts at a cost of $200. If I did not replace them I would be unable to change a flat tire if I were to have one.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH and pulling out of a parking lot, an audible alarm in the vehicle activated. The contact stated that the vehicle then lost power steering functionality. The contact towed the vehicle to a certified mechanic who stated that the failure was related to high friction within the power steering. The bolts that held the module to the rack had severe rust. The contact was informed that the power steering needed to be repaired or replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under a service bulletin or a recall. The approximate failure mileage was 170,000.

The engine would not product power from stop to driving speed. This became evident when we were trying to accelerate to make a left turn through oncoming traffic. We were almost in an accident as the car / engine would not accelerate under partial or wide open throttle. I had my wife, child, and a child's friend in the vehicle at the time this issue first occurred. The Vehicle is currently in my position in front of my house. It is available for inspection if needed. The vehicle was inspected and was shown to have no compression in cylinder #2. This was causing a misfire in cylinder #2. This was causing the loss of power. There were no indicators prior to the loss of power. This vehicle was in the same shop a month and half prior to replace a water pump and belt.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the power steering assist warning light illuminated. The contact stated that the steering wheel became difficult to maneuver while attempting to change lanes. The contact pulled over safely to the side of the road. The vehicle was towed to the residence; then driven by a family member to the local dealer. The dealer diagnosed a failure with the electric steering gear. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number 19V632000 (Steering). The approximate failure mileage was 105,000.

It literally does what the recall says and mine isn’t covered? It jumps between second gear. The brakes do not automatically start working for like 5 seconds after starting it, you feel like you will go out into the road because it will not stop. Hill assist light is Constantly coming on which triggers abs brakes light and service light to come on and looks like a damn Christmas tree because the dash has so many lights on at night. You guys say it isn’t under these recalls?

The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced. The vehicle was then towed to a second dealer, Lance Cunningham Ford (4101 Clinton Hwy, Knoxville, TN 37912), where it was diagnosed that the transmission needed to be replaced. The dealer advised the contact that he had to pay out of pocket for the repair. The vehicle had been at the dealer since February. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.