2013 FORD FUSION Complaints

The contact owns a 2013 Ford Fusion. The contact stated that after starting the vehicle, the vehicle failed to shift into gear without warning. The vehicle was towed to the local dealer and the contact was informed that the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 158,097

My car doesn't start after getting gas, it stalls while driving (which is very scary), feels like it's not getting enough gas at times and then will jump forward like it got too much gas at times. I took it to get it tested and was told it's the purge valve. This has been recalled in older models of the Fusion, as well as the Ford Focus. I have the same issue, but the 2013 isn't included in the recall. It needs to be covered under the recall because I'm sure my vehicle is not the only one. It's a huge issue, as it's not safe to drive.

Car consistently tries to pop the trunk while driving while also unlocking and locking doors. The seat always goes back to a default position. Does it so much I had to unplug the trunk actuator because it wouldn’t even let me drive off without opening the trunk. Lights flicker all weird when it does it. It does this idling and driving all the time. I can’t use photos to describe but I do have a video but your platform won’t let me upload videos.

While driving on the interstate, the power steering on the car suddenly stopped working and has not come on since. This was a major issue as I was driving 80 mph on the interstate and had trouble steering after it gave out. After taking this to the Ford Dealership I was told that it would be a $3,100 fix. There were not any warning signs before this event and the car had been in perfect condition.

The contact owns a 2013 Ford Fusion. The contact stated since purchasing the vehicle, while driving, the vehicle failed to exceed 40 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle but did not inform the contact of the diagnostic result. The contact stated that the vehicle was repaired however, upon starting the vehicle, the accelerator pedal was depressed but the vehicle failed to respond. The vehicle was taken to the mechanic who diagnosed that the transmission had failed. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken back to the mechanic and the valve body, the computer system, and the transmission were replaced. The contact stated that the failure had been reoccurring and the check engine light was illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 99,000.

The contact owns a 2013 Ford Fusion. The contact stated that upon parking his vehicle in his driveway, the contact placed the gear shifter into the park however, the dashboard read that the vehicle was in neutral. As the contact exited the vehicle, the vehicle began to roll backwards without warning. The contact immediately re-entered the vehicle and forcefully applied the brakes and activated the parking brake. Since the failure, the contact had been unable to drive the vehicle as the gear shifter remained stuck in park as the dashboard continued to read that the vehicle was in neutral. The contact had notified both the dealer and the manufacturer of the failure and both informed him that his vehicle was not included in NHTSA Campaign Number: 18V471000 (Power Train) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

The contact owns a 2013 Ford Fusion. The contact stated that when the vehicle was started, the power steering failed to operate as designed. The contact took the vehicle to the dealer and was informed that the EPAS gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 79,000.

The steering wheel attachment bolt has not maintained torque. As a result, the steering wheel has loosened over time. I fear the steering wheel may separate from the steering column shaft, increasing the risk of a crash while driving.

Had been shopping all day, with no indication of a problem. Stopped to gas up vehicle and put the gear shifter in park, then removed the key (No warning or indicator there was a problem). Before exiting the vehicle, when releasing the brake pedal, the car started to roll forward. Brake pedal was immediately pressed again, before possibly colliding with another vehicle parked in front of my vehicle. I put the key back into the ignition to attempt to start the vehicle and it would not start. I looked at the gear indicator and it stated the car was in reverse, but the shifter was in park. Gear shifter override did not change the indicator on the dash either. Vehicle was able to roll forward and backward with gravity or pushing. I kept on the emergency brake and upon inspection of the engine compartment by the mechanic with the tow company, it was discovered that the gear shift cable had disconnected. Reconnection was attempted, but it would not stay connected. There is a current recall for this exact problem, but my VIN number was not included in the recall.

The contact owned a 2013 Ford Fusion. The contact stated while he was parked on the side of the road, he noticed dark smoke coming from underneath the hood of the vehicle. The contact stated as he turned off the vehicle, the vehicle caught on fire. There were no warning lights illuminated. There were no injuries sustained. The contact was able to extinguish the fire with the assistance of the emergency units. A police report was filed. The vehicle was towed to a tow lot, where it was deemed a total loss. The dealer was made aware of the failure and advised the contact that they could not assist. The manufacturer was made aware of the failure and informed the contact that they could not assist due to the severity of the fire. The manufacturer stated that the failure was not related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The approximate failure mileage was 140,000.