2015 FORD FUSION Complaints

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact heard an abnormally loud bang. The power steering failure warning light was illuminated. The vehicle was driven to the residence. The contact diagnosed the vehicle with rack and pinion failure and detached bolts. The contact stated that the bolts were corroded, and the rack and pinion gear had detached. The contact stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 146,000.

On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A winding sound started. Put car in drive pulled out onto main road, drove fine, not even half a mile. Stopped at sign, pulled out onto main road a main road, and car would not go, would not go in gear at all. No one was hurt, but received a few horn honks. Made it to side of road, put the car in sport/manual mode, did not help. Manage to make it about a mile up the road where I was able to safely park it in a parking lot. The check engine symbol came on a couple of weeks prior, but went away after a day. Did not come back on until this particular day 2/5/26. Nothing, no problems leading up to this. Conveniently the extended warranty went out on car 4k miles ago! And the dealership is not interested in helping me out at all. I had to have it towed to an independent shop, to get checked out, due to the dealership being booked 2 months out! I now have a car that I have only had for 1 year! With a blown transmission that I have to make payments on and can not drive!! There are no recalls, but there is a manufacturer issue, that we do not get notified about by mail or by email..? I read another complaint about this same thing, guy also making payments on a car he can not drive!!! This is ridiculous!! And heartbreaking if I can not get help with this! And you can bet the dealership will receive a less than favorable review!

Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light. Brake light, emergency break light, abs light and traction control light and tpms and airbags light.

My rear reverse camera has not been working properly. Sometimes the screen is completely black, sometimes the screen has lines in it , sometimes the camera acts like it is moving. It is very disturbing and dangerous. This is not weather related because it happens when it's sunny or raining. I can go a couple of days with out any issues and then randomly it has these issues. This has been going on for a while now so there isn't a particular day. This started happening early last year 2025

My 2015 Ford fusion 1.5 L engine has had problems since 2022. I have been adding antifreeze, changed spark plugs many times, flushed my antifreeze and the vehicle overheats and has had to be towed twice changed out thermostat, spark plugs, coil pack, two times for misfiring coolant housing with no success. Called in a complaint to Ford Motor Co. and they are unwilling to help. They said they put out a bulletin however this does not fix the problem of needing a new engine. I am stuck making payments on a car I cannot drive. My mechanic says it needs a new engine. Never realizing there was a bulletin or a coolant intrusion problem with this engine.

My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have the same issue. Many 2015 Ford models are covered under this recall. However, my fusion is not, because the recall only states 2016. My camera was troubleshot by a certified mechanic and was deemed a faulty camera by testing it with a different camera, and the system started working properly again.

Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it’s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.

I have lost power steering in the vehicle. The dash is popping up Service Advance Trac and Hill assist unavailable. I was looking into sensors and rack and pinion when I seen a recall, 19S26, which was listed for 2013-2016 ford fusions and Lincolns, but the recall isn’t specific to my VIN. As of now, the dealership of course won’t fix what is an expensive repair, although it does appear that my car should be included. The information cited salt corrosion in winter as a contributor. It is now late December in Northeast Ohio.

Rear camera continuously malfunctions with grainy/dark image, just completely failed with message on screen “Rear camera Not Available”. This puts myself and the people and vehicles around me at risk of collision when parking or reversing out of a parking space. This problem is common among many Ford Fusion owners.

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and Ford Customer Satisfaction Program: 20R01, 22R01, and 25E01. The contact stated that after the vehicle was serviced, the vehicle was dropped off at the contact's residence. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact called the dealer, and the dealer picked up the vehicle. The contact was informed that the vehicle displayed a fuel pressure and ambient air temperature sensor issue. The vehicle was not repaired due to the cost. The vehicle was at the residence. The contact parked and stopped driving the vehicle due to the safety concern. The manufacturer was notified of the failure. The failure mileage was approximately 111,383.