2014 FORD FUSION Complaints

Trunk opens while vehicle is in motion. Warning light will alert me the trunk is open but it has happened twice over the last week. My knee cannot reach the trunk open button and the key is a fob with a flip out key, so there is no way to have accidently hit the button on the fob while in motion. Nothing in the trunk is high enough to accidently pull the emergency latch.

Had to replace lug nuts, dealer said we’re swollen and may make changing tires a problem if not replaced.

Had a new rebuilt transmission after having less than a year now gears getting stuck and won't shift. And as your driving it does and rough idle. Seems to be never ending!

The contact owns a 2014 Ford Fusion Energi. The contact stated that while her husband was driving approximately 30 MPH, the vehicle lost power steering functionality. The contact’s husband stated that the steering wheel was not responding and required added force to turn the steering wheel. Additionally, the vehicle lunged forward in the direction he was steering. The contact stated that the steering warning light was illuminated. The contact was able to drive the vehicle to his residence. The contact had the vehicle towed to an independent mechanic who diagnosed that the steering module needed to be replaced and programmed. The vehicle had been repaired. The contact's husband stated that the steering failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

2014 Ford Focus SE, with only 55xxx miles, while driving on the highway, power steering failed completely. This same issue is a known issue and has been reported many times. This issue with my vehicle almost caused an accident, because the power steering stopped working. This issue also causes stability control to stop working.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a left turn, several unknown warning lights illuminated. In addition, the vehicle lost power steering functionality while the warning lights were illuminated. After the warning lights disappeared, the vehicle regained power steering functionality. The vehicle was not taken to a dealer. The ABS activated when turning. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Steering wheel has locked in place after starting the car. 64,000 miles and now that I jammed the steering wheel loose, it sounds like there is sand in the column and it is incredibly hard to turn the wheel. The wheels won't go straight after the turn. It needs to be manually man handled.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH there was a power steering failure. The service advance tracking and steering assist fault lights were illuminated on the instrument panel. The vehicle was taken to the personal mechanic which diagnosed the failure to be power steering. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,245

Steering stopped working suddenly without warning and vehicle stalled and would not restart. I was stranded on a highway in a left turn lane. It was a very dangerous situation. Police had to provide safety and security until tow truck arrived. This Ford Fusion sudden steering failure has been documented in numerous complaints. It is an EXTREME SAFETY ISSUE!!! Ford refuses to acknowledge it and take responsibility for correction and repair. This should be classified as criminal negligence. Why hasn't the NHSTA taken action to force a recall?

While driving on the freeway lost control of steering, spun around into traffic when trying to switch lanes, and flipped over multiple times across the freeway without airbag deployment. My passenger and I suffered injury due to this. I am still going to physical therapy for my shoulder. No messages prior to the accident, I made sure to follow all safety precautions and take care of maintenance, and all safety recalls as soon as possible. The car has been sent over to the police and insurance company for further inspection.