2013 FORD FUSION Complaints

View complaints related to 2013 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,870 complaints submitted for the 2013 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD FUSION
    - TAMAQUA, PA

    WHILE DRIVING WARNING LIGHTS CAME ON SAYING THAT THERE WAS A STEERING PROBLEM. MANY OTHER LIGHTS CAME ON IN TURN AND I PULL OFF THE ROAD WITH IT BEING EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. I HAD TO HAVE THE VEHICLE TOWED TO THE GARAGE AND WAS TOLD IT WOULD BE OVER $2,000 TO REPAIR. I HAVE DONE SOME CHECKING AND FOUND THAT THERE MAY BE A RECALL IN THE WORKS 15V250000 BECAUSE OF STEERING PROBLEMS WITH THIS VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT COULD LEAD TO MANY DEATHS. I THINK FORD SHOULD PAY TO HAVE THIS VEHICLE REPAIRED AND NOT THE OWNER.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - LINCOLN PARK, MI

    I HAVE HAD THE ISSUE OF HARD SHIFTING FOR ABOUT A YEAR NOW. TODAY WAS VERY SCARY FOR ME AS I WAS MANEUVERING ACROSS TRAFFIC MY CAR DID NOT WANT TO MOVE.IT MADE A HIGH GEAR SOUND, AS IF IT WAS REVVING IN A HIGH GEAR.IT SEEMED AS IF THE CAR WAS NOT SHIFTED INTO THE CORRECT GEAR.AFTER ABOUT 2 MINUTES IT STARTED TO DRIVE NORMALLY. IT JUST SEEMED LIKE THE GEARS HAD SLIPPED. I WAS LUCKY THAT IT WASN'T A BUSY TIME OF DAY, AS I WOULD HAVE BEEN IN TROUBLE NOT BEING ABLE TO GO ABOVE 2 MILES AN HOUR.I WAS AT A FAST FOOD PLACE AND HAD THE CAR IN PARK GEAR.I THAN SHIFTED IT TO DRIVE AND MY CAR MOVED OUT INTO TRAFFIC NORMALLY FOR ABOUT 30 FEET AND THAN JUST SEEMED LIKE IT WENT OUT OF GEAR BECAUSE IT BARELY MOVED

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - DALLAS, GA

    ENGINE FAILURE DUE TO COOLANT LEAKING INTO ENGINE OIL AFTER RECALL PERFORMED, [RECALL # 17V209000] HAD THE CAR IN FOR MANY SERVICE PROBLEMS RELATED TO MISFIRE ON CYLINDER ONE. HAD INJECTORS CLEANED, REPLACED SPARK PLUGS, REPLACED THE COIL PACK, HAD THE COOLANT SYSTEM FLUSHED AND PRESSURIZED FOR LEAKS, ONLY 42000 MILES,

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - ROHNERT PARK, CA

    MY 2013 FORD FUSION IS HAVING ISSUES WITH THE PASSENGER DOOR. IT WAS GETTING HARDER TO CLOSE WITH OUT SLAMMING IT. WELL ONE DAY IT FLEW OPEN WHILE I WAS DRIVING ON A CITY STREET TURNING ALMOST CAUSING AN ACCIDENT. THE DOOR WOULDN'T STAY CLOSED WITHOUT ROPE FROM THEN ON. GOOD THING I DIDN'T HAVE MY 3 KIDS WITH ME AT THE TIME. THE FORCE BENT THE HINGES AS WELL AS DENTED THE DOOR. I TOOK IT TO A LOCAL FORD DEALERSHIP AND WAS TOLD MY CAR WAS ON THE RECALL LIST FOR FAULTY DOOR LATCHES AND TO BRING IT BACK IN 5 DAYS. THIS IS AFTER I TOLD THEM I HAVE TO DRIVE WITH A ROPE HOLDING THE DOOR CLOSED. I BRING MY CAR IN 5 DAYS LATER AND GET A RENTAL THAT FORD WOULDN'T COVER. WELL 2 DAYS LATER I GET A CALL SAYING THEY WILL NOT FIX THE RECALLED DOOR LATCH AND TO COME PICK UP MY CAR. I'VE BEEN DRIVING AROUND FOR OVER A MONTH NOW WITH MY DOOR ROPED SHUT BUT IT POPS OPEN STILL. I DON'T KNOW WHAT TO DO. I'M NOT FINANCIALLY STABLE ENOUGH TO PAY FOR THE COSTLY REPAIR. I'M AT SUCH A LOSS THAT FORD WILL NOT FIX THIS SAFETY ISSUE. THE DEALER SHIP EVEN CLEARED THE RECALL ON LINE AND IT NOW SAYS ALL LATCHES ARE FIXED PLEASE? HOW CAN THIS HAPPEN? PLEASE HELP!

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - BIG RAPIDS, MI

    LEAVING GAS STATION. CAR JUST STOPS DRIVING WHILE IN THE DRIVING GEAR. SO I PULLED OVER SLOWLY TO THE SIDE OF THE ROAD AND I HAD A WARNING TO 'SEE MANUAL' 'HILL ASSISTANT NOT AVAILABLE' 'STOP SAFELY NOW' AND IT WAS SHOWING TRACTION CONTROL ON. IT WILL NOT DRIVE. AND RUNS WEIRD NOW.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - CHICAGO, IL

    PURCHASED A 2013 FORD FUSION IN 2020 AND KEPT THE CAR FOR ABOUT 4 MONTHS. DURING THE 4TH MONTH OF OWNING THE CAR I NOTICED THAT I WOULD FILL UP THE COOLANT RESERVOIR AND A COUPLE DAYS LATER I WOULD HAVE TO FILL IT UP AGAIN. I CHECKED UNDER THE CAR FOR LEAKS AND THERE WEREN'T ANY LEAKS THAT I COULD FIND. I CHECKED FORUMS FOR ANY OTHER PEOPLE HAVING THE SAME PROBLEM AND I FOUND OUT THAT THERE IS AN INTERNAL ENGINE COOLANT LEAK FOR FORD FUSIONS WITH THE 1.6L ECOBOOST MODELS. THAT'S THE EXACT MODEL I HAVE. I CALLED FORD GAVE THEM MY VIN NUMBER AND THEY TOLD ME THERE WEREN'T ANY RECALLS FOR MY VEHICLE AT THE TIME. SO I HAD A MECHANIC CHECK OUT MY COOLANT LINES AND THEY TOLD ME THAT THERE WAS A HUGE LEAK IN MY COOLANT SYSTEM, ALTHOUGH THEY COULDN'T TELL ME WHERE. I HAD THE VEHICLE PRESSURE TESTED AND THE LEAK WAS INTERNAL. DROVE THE CAR BACK HOME THAT DAY AND ONCE I REACHED MY HOUSE SMOKE STARTED TO COME INSIDE THE CABIN. I IMMEDIATELY PARKED THE VEHICLE AND POPPED THE HOOD AND NOTICED THERE WAS A FIRE UNDER MY HOOD. CALLED THE FIRE DEPARTMENT THEY ARRIVED AFTER ABOUT 3 MINUTES AND BY THAT TIME THE VEHICLE WAS DONE FOR. I COULD'VE LOST MY LIFE THAT DAY. I'M HAPPY THAT I DIDN'T. FORD PREVIOUSLY RECALLED CERTAIN 2013 AND 2014 FORD VEHICLES EQUIPPED WITH THE 1.6L ENGINE FOR A SIMILAR ISSUE UNDER RECALL CAMPAIGNS 12V551 AND 17V209. UNFORTUNATELY I'M NOW OUT OF $12,000 AND I NO LONGER HAVE A VEHICLE BECAUSE OF THIS MECHANICAL FAILURE.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - BOUND BROOK, NJ

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE STEERING WHEEL CEASED AND FAILED TO OPERATE WITHOUT WARNING. NO VISIBLE LEAKS SHOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD FUSION
    - STAFFORD, VA

    WHEN I TURNED ON THE VEHICLE THE DASHBOARD SYSTEM REPORTED 'POWER STEERING ASSIST FAULT'. I ATTEMPTED TO LEAVE THE DRIVEWAY HOWEVER THE STEERING WHEEL DID NOT WORK AND AS A RESULT ALMOST CRASHED INTO A NEIGHBORS VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - EASY ORANGE, NJ

    MY FORD FUSION 2013 HAS BEEN RUNNING SMOOTHLY UNTIL I PARKED TODAY OUTSIDE USPS TO MAIL A PACKAGE BUT WHILE TRYING TO BACK UP LATER , MY STEERING WOULDN'T MOVE . ENGINE LIGHT WAS ON WITH STEERING ASSIST FAULT NOTE .

    Source: NHTSA WEB SITE
  • 2013 FORD FUSION
    - EL MIRAGE, AZ

    I NOTICED WHEN THE CAR WAS ON THE ENGINE MADE A CLUNKING SOUND AT STARTUP, THIS WAS NOT VERY UNUSUAL AS THE HYBRID HAS MADE DIFFERENT NOISES AT STARTUP, AND DEALERSHIPS HAVE ASSUMED THIS WAS "NORMAL". AFTER A COUPLE OF WEEKS, A LOUD NOISE BEGAN, SOUNDING AS IF I WAS DRAGGING SOMETHING WHEN THE VEHICLE WAS BEING DRIVEN. WE TOOK THE CAR TO THE DEALERSHIP WHERE ANY AND ALL REPAIRS/RECALLS HAVE BEEN PERFORMED AFTER A COUPLE OF DAYS THE SERVICE ADVISOR SAID THEY FELT THAT IT WAS THE BEARINGS INSIDE THE TRANSMISSION AND IT WOULD BE BETTER TO GET RID OF THE CAR THAN REPAIR IT. THIS IS A WELL-DOCUMENTED KNOWN ISSUE THAT FORD IS AWARE OF. IN APRIL OF 2020, THE ELECTRICAL/ A/C WAS NOT WORKING CORRECTLY AND THE FACEPLATE WAS REPLACED COSTING $780. THIS VEHICLE HAS HAD 7 KNOWN RECALLS, 3 OF WHICH HAD TO DO WITH TRANSMISSION/POWERTRAIN, THREE OUT OF THE 4 DOORS HAD FAILED DATES WERE AUG 2014, FEB 2015 & APRIL 2015 THE DEALERSHIP REFUSED TO FIX THE 4TH DOOR STATING IT WAS NOT A RECALL (I WOULD LIKE TO NOTE WHEN ONE OF THE DOORS LATCHED FAILED MY SON WAS IN THE PASSENGER SEAT AND FELL HALFWAY OUT OF THE VEHICLE, WHILE THE VEHICLE WAS TURNING-HIS SEAT BELT SAVED HIM) IN JUNE OF 2015 NHTSA SENT A RECALL, 4 DOOR LATCH ISSUES WERE REPLACED IN MAY 2016. THE TRANSMISSION ISSUE IS ANOTHER EXAMPLE OF KNOWN PROBLEMS THAT SHOULD BE REPAIRED BY FORD MOTOR COMPANY.

    Source: NHTSA WEB SITE