2011 FORD FUSION Complaints

Takata Recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign numbers: 21V158000 (Air Bags) and 19V001000 (Air Bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 21V158000 (Air Bags). Parts distribution disconnect for NHTSA Campaign Number: 19V001000 (Air Bags).

Over the history two months, my car is having steering fault issues. There have been times when I get in my car to heading to work just for the steering to lock up on me. I just got my car back for the dealership for the airbag recall. I understand the recall for the air. I can not comprehend why there has not been a recall on the steer. My brother who has the same make and model had the same issue.

The contact owns a 2011 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed, and the vehicle failed to stop. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact to call the NHTSA for assistance. The failure mileage was approximately 82,000.

I was leaving a gas station and was backing out of parking stall when I lost all power steering and could barely turn steering wheel so I put it in park and shut off car then started car again and had power steering again..thi s happened 4 times driving home...when I tried to leave home the power steering was gone...on every occasion the power steering assist fault light came on car message center...the last time the warning message stayed on ..I dont see a recall for my vehicle but there is for other models

The power steering failed after restarting the car. A warning light related to the power steering came on on and I stopped the car a couple minutes later to get gas and when I turned it back on, there was no longer any power steering. My car was not covered by the previous power steering recall.

The contact owns a 2011 Ford Fusion. The contact stated that after starting the vehicle, the message "power steering assist fault" displayed on the instrument panel, and the steering wheel was difficult to turn in either direction. After turning off and restarting the vehicle, the vehicle operated normally however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 160,000.

Started car, reversed out of a parking spot, and the power steering failed. Shut off the engine and restarted several times. The power steering remained out.

Power steering assist failure. NHTSA recall 15v-340 rack was already replaced on 9-2-15 then again on 7-29-21 and failed again 8-20-2021. NHTSA ticket 11426081 Ford case # cas-32578240-t6r3m7. Classic Ford of Smithfield NC 919-934-6500 did the repairs. Invoice 166164c

The contact owns a 2011 Ford Fusion. The contact stated while driving 25 MPH and coming to a curve, the steering wheel was engaged but failed to respond, causing the contact to drive over the curve. The contact stated she parked the vehicle for a short moment, then she switched gears to drive and the steering wheel responded. The contact was able to drive to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring while driving and the warning message "Repair Power Steering" had been appearing on the instrument panel. The dealer was made aware of the failure and informed the contact that she would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

Driving down highway going approximately 45 mph when the advance trac system light came on. Informing of power steering malfunction to get service immediately. Pulled over and turned car off. The power steering reverted to manual with light still signally repair. Drove it home and called dealership. Said we are out of warranty and would be a $119 diagnostic fee plus whatever repairs are. However, the same thing occurred in 2018 and when we took it to dealership we had the warranty which covered the diagnostic. Roger Shiflett of Gaffney, SC looked at it in 2018, never mentioned the 2015 recall. Told us that it went off because the tire treads were not the same and caused it to malfunction. Reset it and sent us on our way. So here we are again but this time out of warranty and out of pocket and have no way to know if the recall was done or if we need it done until I take it back to the same dealership to be charged for the diagnostic.