2014 FORD FUSION Complaints

View complaints related to 2014 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2014 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 FORD FUSION
    - Kasson, MN

    The steering wheel catches when turning right and left. It is physically hard to straighten the wheel back out. Upon searching, there are recalls for the steering mechanisms in ford fusions, however my specific vehicle does not come up. I do believe that my vehicle is part of this issue.

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Henrico, VA

    Today, I was told by mechanic that all the lug nuts had to be replaced when they attempted to rotate the tires because the lug nuts were swollen. This is costing me $164 in parts and $74.99 in labor.

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - West Lebanon, NH

    The steering wheel just froze when I was driving at 30 miles an hour. I got a message on the display that said "Steering Fault Assist Service required." The service center found that the issue was in the steering rack and the sensors in it.

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Minsk, SD

    The car was bought in North America. It has been driving in Belarus, in Minsk for a long time. 12.12.21 I was driving with the children. I heard a crack in the steering rack. This created a threat to the safety of my family. The car began to drive poorly, there was a risk of an accident. turned to an official dealer of Ford Belarus, two mounting bolts of the amplifier were cut off and the steering rack was damaged. They promised to change it for free, but on 01/05/22, they called me and said that a replacement was refused, because my car was not in the revocable Ford company. I am ready to file a lawsuit because I was not warned about this safety fault and could have died with my children in an accident. Thank you.

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Weston, WI

    I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Hamburg, NY

    I purchased the car from Carvana in February of 2021. 2 months after purchase there were issues with the steering. I brought it to a mechanic to find out that the bolts had corroded and were completely sheared off causing the steering gear motor to be seperated from the steering gear. I found that this make and model (and year) of my vehicle is well known for this exact issue and was subject to a recall in august of 2019 (recall number 19V632000) however my VIN is not flagged as having this issue (which it clearly does as i cannot even drive my car now). My car was originally sold in Michigan and according to the carfax has remained in areas where road salt would be an issue for the bolts in question. I have contacted Ford and been told there is nothing they can do. It is now a very costly fix and i still owe on the car. It is clear that the recall needs to be expanded to additional VINs immediately. Incident date reflects date car was officially diagnosed at an official ford service center. Ford uses sub par bolts and as such a system that should last the life span of the car did not and i am left paying. The diagnostic report was vague and wrong - a recall fix was never completed

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Westbury, NY

    I do not personally own vehicle, this vehicle is owned by my Government agency employer and vehicle is assigned to me along with responsibility for maintenance and repairs. 12/23/2019 brake pedal went all the way to floor while exiting a parking space. Shortly thereafter, brake system warning light illuminated, along with low brake fluid message and a warning chime. Was able to safely re-park vehicle with almost no system pressure remaining. Had vehicle towed to repair facility, culprit was rotted and ruptured L/F hose to caliper. 12/22/2021, almost exactly 2 years to the day the exact same events unfolded. Again had vehicle towed due to almost no remaining system pressure, and again problem is a rotted and ruptured L/F hose to caliper. This is a serious and now apparently recurring safety issue. Both times I was fortunate that failure occurred while exiting a parking space in areas with minimal traffic, and was able to safely re-park vehicle. Next time I may not be so fortunate.

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Austin, TX

    I JUST BOIGHT THIS CA 10/22/21 FROM A LOCAL DEALERSHIP, I REALIZED THE CAR HAD ISSUES BY THE 3RD DAY AFTER WHEN THE CAR HAD A FRONT TIRE BLOWOUT AND AFTER I REPAIRED BOTH TIRES ON DRIVERS SIDE I CONTACTED THE DEALERSHIP TO TALK TO THEM ABOUT THE ALIGNMENT CAUSE THE CAR WAS PULLING. THE DEALERSHIP HAD THERE AUTOMOTIVE SPECIALIST DRIVE THE VEHIACLE.THE DIAGNOSIS TO MY COMPLAINT WAS THAT THE VEHICLE WAS FINE AND WOULD MAKE TO CALIFORNIA AND BACK. ABOUT A WEEK LATER THE CAR WAS GIVING ME ERROR THAT THE CHARGING SYSTEM NEEDED ATTENTION. THE DEALERSHIP HAS GIVEN ME LIMITED WARRANTY WHEN I PURCHASED BUT HAVE A STRICT RULE ABOUT BRINGING IN VEHICLE BY 9AM BUT I WAS UNABLE TO GET A SCHEDULED DATE CONFIRMED SO I TRIED CHARGING THE BATTERY WITH CABLES AT THAT POINT THE CABLES CAUGHT ON FIRE AFTER DIFUSING THAT ISSUE I WAS ABLE TO JUMP CAR AND GET HOME THE NEXT DAY I PURCHASED A BATTERY CHARGER AND CHARGED MY BATTERY AT HOME FOR 24 HOURS . I APPPLIED BATTERY IN THE CAR THE DAY AFTER AND WEMT TO TEST DRIVE IT, IT LEFT ME STRANDED AND I HAD TO HAVE IT TOWED HOME THE CAR HAD COMPLETELY SHUT DOWN AT THAT POINT SO I TOOK IN MY OWN HANDS TO JUST SEND IT TO THE LOCAL FORD DEALERSHIP INSTEAD OF THE DEALERSHIP WHERE I BOUGHT CAR FROM CAUSE THE LENGTH OF TIME IT TAKES TO GET THEM TO CALL YOU BACK IS LENGTHY AND I NEED TO GET TO WORK AND BACK ITS IMPORTANT SO I HAD CAR TOWED FROM MY HOME TO MAXWELL FORD. I ALSO HAD LEARNED OF 6 RECALLS THAT HAD BEEN LEFT UNATTENDED TO SO I FIGURED I WOULD GET THOSE FIXED AT THE SAME TIME AS THE ISSUE WITH THE BATTERY . THE VEHICLE HAS BEEN IN THE SHOP SINCE THE 11TH OF DECEMBER WITH NOW A COST OF ALMOST 5600 DOLLARS AND THATS WHERE I AM WITH THINGS.

    Source: NHTSA WEB SITE
  • 2014 FORD FUSION
    - Fort Jennings, OH

    The contact owns a 2014 Ford Fusion. The contact stated that at start-up the “Steering Assist Default Service Alert” and “Service Advance Trac” messages were displayed. The contact stated that the power steering assist was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering gear housing had detached due to corrosion and needed to be replaced. The dealer referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,490.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 FORD FUSION
    - Columbus, OH

    Driving my 2014 Ford Fusion I lost power steering when making a right hand turn almost causing me to lose control of the vehicle and almost hit a full bus stop. I have heard a number of people that have had the same issue, Ford recalled this for previous model years.

    Source: NHTSA WEB SITE